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Customer Service Medical

Location:
Jacksonville, FL
Posted:
August 18, 2017

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Resume:

Gwendolyn D. Moten

**** ********* ***. *. ************ FL. 32254

904-***-**** / ac1wgb@r.postjobfree.com

Objective: Seeking Billing / Coding position with a growing company to better my

Skills and career.

Skills: Medical Terminology, Customer Services, Development Collection Letters, 10 Key, ICD9-CM Coding, Medical Law and Ethics, Medical Office Procedures, HIPAA Certified, CPT Coding, Procedure Posting, Medical Billing, Insurance Billing, Microsoft Office, Medical Office Procedures, 3rd Party Reimbursement, CMS-1500 Insurance Claim Form, Honor Society, Presidential Scholarship.

Experience:

Jacksonville Transportation Authority Jacksonville FL

Driver 10/2016 to Present

Transport Clients to their appointments, paperwork, Collect money

21st Century Oncology Jacksonville FL

Medical Biller / Coder 09-2012 to 12/2013

Extracted charges from physicians notes and reports

Mailed documentation as requested by insurance carriers

Coded PET charges and surgical office visits. Authorization requests for Surgical Services

Obtained medical records for billing for up to 4 hospital CDR’s

Provided general clerical support to staff, researched and maintained file information, read, answers, and prepared correspondence, input and retrieved data using a PC, distributed and sorted mail, image/indexed health care product applications, sent out fulfillment requests to prospective customers

Electronically scanned documents into the internal database, created and performed diversified office duties as requested. Answered multiple phones lines, Fax, copies and files data

Chartwell Thompson Jacksonville FL

FSW 06/2009 to 05/2013

Manage 3-4 employees, Inventory, Cashier, Sales, Customer Services, Grocery Ordering, and Computer

Aramark Jacksonville FL 32216

Lead 08/2002 to 06/2009

Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Monitored sales activities to ensure that customers receive satisfactory service and quality goods.

Education:

Virginia College

Healthcare Reimbursement Associate Jacksonville FL

12/ 2016

Virginia College Jacksonville FL

Medical Billing Coding Diploma 12 2013

Omni Tech School Ft. Lauderdale FL

Costomoglist/Barber 01/1993

Professional Career Center Ft. Lauderdale FL

Computer Operator Management 06/1990



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