HR Manager

Karla Wicks San Dimas, CA

626-***-**** ac1wc8@r.postjobfree.com

HR SKILLS

HR Department Startup

Staff Recruitment & Retention

Employee Relations

Benefits Administration

Payroll

Regulatory Compliance/Audits

FMLA/ADA/EEO/WC

Orientation & On-Boarding

Personnel Records Maintenance

HRIS Technologies

Training & Development

Joint Commission Survey

Education

Bachelor of Science, Human Services • University of Phoenix, Diamond Bar, California

Pursuing SHRM-CP University of La Verne, La Verne, California

Computer Skills

Microsoft Office (Excel Word PowerPoint Outlook) Internet Navigation & Research, Paychex, QuickBooks Enterprise, HRIS, Consolo

Turn Around Communications Covina, Ca December 2016 - Present

HR Manager for a full-service telecommunications contractor supporting approximately 330 employees in multiple locations from

Southern CA, Northern CA and Texas

Oversee day-to-day management of two HR Team members and HR Department tasks.

Develops recommends and implements personnel policies and procedures; maintains employee handbook; performs benefits

administration to include claims resolution, change reporting, approving invoices for payment, annual re-evaluation of

policies for cost-effectiveness.

Conducts recruitment effort for all exempt, nonexempt, writes and places advertisements; works with supervisors to screen and interview candidates; conducts reference checking; extends job offers; conducts new-employee orientations.

Prepares employee separation notices and related documentation, and conducts exit interviews to determine reasons behind separations.

Establishes and maintains department records and reports. Participates in administrative staff meetings and attends other meetings. Conducts effective, thorough and objective investigations.

Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance.

Delta Hospice of California, Inc. Chino, Ca May 2013 – October 2016

HR Manager for an agency providing care to terminally ill patients supporting approximately 100 employees

Responsible for the overall administration, coordination and evaluation of the human resources functions

Writes, revises, edits and proofreads company policies and procedures and related documents as needed. Work with Department Managers to develop job descriptions.

Prepares new hire paperwork and records employee information such as personal data, compensation, benefits, time off data into HRIS and or Payroll System. Processed payroll using QuickBooks and Paychex. Managed garnishments and complete notices received from the IRS, EDD, and other agencies.

Conducts new employee orientations to ensure employees gain an understanding of benefits. Counsels employees (and potential employees/applicants) on plan provisions, so that individuals can make informed decisions on benefits.

Establishes and maintains department records and reports. Prepared for and participated in two Joint Commission Surveys. Participates in administrative staff meetings and attends other meetings. Assist in the creating best practices in all facets of the Human Resource Department.

1

Academic Advantage Los Angeles, Ca August 2012 –April 2013

REGIONAL TRAINING REPRESENTATIVE for a K-12 tutoring program.

Participate in the development and overall training material to match the Tutor’s needs and ensure competency levels are achieved.

Effectively conduct orientation sessions/ training for new hires utilizing PowerPoint in small and large groups. Think on my feet and intelligently and tactfully answer questions and manage a challenging audience.

Manage & coordinate schedule & quality assurance, for each training session. Manage Training program including execution, gathering feedback and resolution.

Los Angeles County of Education (LACOE), Downey, Ca March 2011-April 2013

SUB PARA-EDUCATOR for the nation’s largest regional education agency.

Work with at risk youth in juvenile court schools 14 to 18 years of age in all core subject areas along with special projects.

Assist with planning and implementation of individual student programs in general education and/or special education classrooms.

Assist in the preparation and maintenance of instructional materials. Provide classroom support to the teacher(s) by setting up work areas, decorations, equipment, and displays.

Assist in classroom control by supervising small groups and/or individual students to promote the learning process. Assist in the observation and recording of students’ development and progress.

Assist in performing classroom administrative duties, including but not limited to, grading student tests and assignments, charting student progress, data entry, requisitioning materials, copying, and filing. Participate in appropriate meetings and professional development opportunities.

Westat, Homebased November 2008 – March 2013

ASSESSMENT ADMINISTRATOR for a professional service corporation that conducts social science research, statistical analysis, and evidence-based communications for a variety of associations/nonprofits to enable them to make informed decisions.

Conduct pre-assessment with various elementary, middle and high schools throughout assigned territory, set assessment schedules.

Perform administrative tasks, prepare assessment booklets and materials and room set-up. Administer and monitor computer based, paper and pencil assessment sessions. Collect material, code forms according to company guidelines.

Goodwill of Southern California, Los Angeles, Ca June 2009 – November 2010

SYEP CAREER ADVISOR at a non-profit organization offering programs for at-risk youth with leadership training, work-based mentoring, internships and paid work experience.

Conducts program outreach, recruitment, orientations and client intake/eligibility for youth between the ages 16-24.

Responsible for the development of jobsites and maintains relationships with employers and community resources. Facilitates meetings with parents, school counselors, probation, law enforcement, employers and other entities for the purpose of ensuring that outcomes and objectives for youth are achieved.

Maintain records of all client contact and services. Follow-up with clients after services to determine if the service were successful, or additional services is needed. Responsible for the review and submission of timesheets and submitting all documentation in a timely manner.

McGraw-Hill Education, Home Based August 2004 – June 2009

EDUCATIONAL CONSULTANT for a learning science company that delivers personalized learning experiences that help students and educators. Manage a portfolio of customer opportunities with the objective of retaining existing business and winning new adoptions.

Assist sales representative with prospecting territory by developing positive working relationships with a diverse group of teachers and key contacts on the district level.

Assist sales representative with sales presentations and in-service trainings to support schools in ensuring there is effective teaching in classrooms by strengthening pedagogy and instructional planning.

Utilize technology as an instructional tool and current research in technology and stay abreast of the current research-based practices and participate in training opportunities.

Develops and assist with marketing material and mass mailings. Assist with set-up and working caravan meetings, awareness meetings, and exhibits.

2

Contact this candidate