Thomas Reilly

***** ***** ***** ****. ********** FL 34786

732-***-****

Summary

Senior IT Project Manager with 32+ years of experience in people management, client management, full life-cycle project management, software development, user training and systems analysis. Managed multiple project teams on diverse platforms, and has extensive experience with all phases of the software development life cycle. Strengths in the Pharmaceutical industry; Adverse Events, CRF, Clinical Data Management and Regulatory compliance. Strengths in Outsourcing: PCI Compliance, transitioning to outsourcers, integrating multiple providers to create synergies. Worked on a variety of applications for various industries including pharmaceutical, retail, telecommunications, and financial. Organized, planned, and managed the implementation of multiple web-based systems, client-server applications and data warehouses.

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Experience

TREC Corp., South Brunswick, NJ June 2008 to Present

CIO/CTO/Partner

Managed all aspects of IT and compliance efforts for the Business Process outsourcing function. The company handles inbound and outbound calls, Technical support, report development and managed services. Handled development of multiple development projects using internal and external resources. Transitioned multiple processes from clients to the outsourced center. Managed internal and external PCI compliance audits and remediation bringing the company into a compliant state.

Worked with multiple off-shore service providers, and implemented the home-based on shore model which provided a high level of service at a cost effective price. Determined the best resources to use based on requirements, price and compliance factors. Worked directly with upper management at clients such as VeriFone, Cisco, Belkin, Hot Topic and Buy Seasons.

TREC Corp., South Brunswick, NJ May 2001 to June 2008

Project Manager / Consultant

Projects listed below

Pfizer Pharmaceuticals, New York, NY

Security Program Manager

Managed the security and compliance efforts for an organization of over 1,000 contractors. Handled development of audit strategies and implementation as well as the interface with internal and external SOX auditors.

Managed a project to insure compliance with Information Protection Guidelines. Created and managed to strict project plans. Assisted in training and awareness of Information Protection Guidelines. Performed Gap analysis, created templates, remediation plans and status reports. Moved on to work on the IPMG efforts at a divisional level.

Managed a project to secure and archive legacy Pharmacia safety systems. Worked under a strict set of validation principals in a very political environment. Managed to a changing set of requirements and a fluctuating project charter. Worked with management to reduce the overall scope and cost of the project providing a more cost effective solution for the users.

Managed several projects for World Wide Safety. Worked with CIOMS, a regulatory systems used to filter and screen AE data for submission to the FDA and European regulatory agencies. As part of this project managed the client expectations including the HQ clients PCOs and EDS. Developed the requirements definition and managed the prototype development. Proposed a cost-effective solution, which would meet the requirements with minimal expense.

Worked on the department methodology for system development life cycle, including templates, examples and procedures. As part of this project developed a structured procedure for the bid process and vendor selection in both project based work as well as staff supplementation. This method was used in several projects including PfLITE and DocCentral; Projects initiated under this methodology have a lower cost and higher success rate than others.

Worked on the on-line Triage requirement definition, for evaluating and routing cases to the appropriate departments. Worked with user community and development vendor to define a system that would balance their needs and budget.

Managed the Validation and support of a System to manage the creation of SOPs and distribute them electronically. Managed the migration of the rendering solution from Auto Render Pro to Core Dossier Responsible for managing developers, vendor projects and coordinating resources across multiple projects.

Worked through several designs of electronic document storage systems to store, search and retrieve the documents for each project, provide electronic signatures and track workflow for the project. Planned a backup and recovery solution for several 7 X 24 global Documentum systems, which would provide off-site storage and system backup without any down time.

Managed the testing and validation of applications for a department wide harmonization and system/Oracle/Documentum upgrade. Planned a solution, which allowed the three upgrades to be done simultaneously with only a 30-minute downtime minimizing impact on the users. This plan realized a significant savings by reducing the development, support and validation costs.

First Consulting Group Somerset, NJ October 1999 to May 2001

Delivery Manager / Senior Manager

Responsible for client management, oversight and direction of several projects, these projects include safety and adverse events submissions (E2B), document imaging and management, regulatory submission tracking, Documentum systems, clinical data management, data migration and data warehousing. Responsible for the strategic planning and implementation of the project management practice. Responsible for the personnel management, career planning and staffing of project managers. Responsible for the development of client and business partner relationships. Developed key client relationships pulling several troubled client relationships back into good standing. Clients included J & J, BMS, Schering Plough, Aventis, and Warner Lambert.

DMR TRECOM Edison, NJ September 1997 to October 1999

Project Manager/ Technical Director

Responsibilities included project recovery of multiple troubled projects. Responsible for all aspects of planning, staffing, budgeting and client interaction. Worked with Pharmaceutical clients, managing projects to image, index, retrieve and annotate Case Report Forms and Data Clarification Forms. Managed a project to implement a 3-tiered architecture using an IIS - ORBIX CORBA - SQL implementation to interface to a data warehouse. Implemented a Data Warehouse for FDA regulated retail Industry Client. Created documentation standards and practices for project management. Clients included Pfizer, L’Oreal, CompuServe, and Qwest.

MCI International, Piscataway NJ September 1990 to September 1997

Project Manager

Management of development efforts for Intra/Internet sites, including production of both standard informational HTML web sites and interactive and functional sites. Responsible for development and population of data warehouse for customer, lease and ticket information. Managed the design and development of systems for tracking of orders / order processing, circuit reliability and availability, country informational database and lease billing system. This system provided customers information on line, reducing the headcount need in Customer Service by 20%.

Worked on systems to identify trouble circuits and equipment, allowing the technicians to proactively repair failing equipment, saving the company money and increasing customer satisfaction.

Led the development of a web-based system to exchange trouble ticket information with British Telecom. Awards & Recognitions with MCI included: Exceptional reviews and rapid promotion: Received six Employee Commendations in six years. Honored with MCI International’s most prestigious Performers of Distinction Award for work on the development of Web-Based Systems. Presented techniques and methodologies at developer meetings in Colorado, Texas, Virginia, and Florida.

Baruch College, New York October 1988 to September 1990

Teacher

While working at FHLBNY taught continuing education in the evening.

Provided instruction in SAS and Microcomputers.

Office of Thrift Supervision New York (FHLBNY) July 1983 to September 1990

MIS Manager

Designed and developed monitoring reports for regulatory compliance review purposes using Focus, Pascal, SAS and C with VAX RDB. Involved in all aspects of project development and implementation. Defined and set up security for the personnel database and financial databases. Designed and implemented a PC network with interfaces to legacy VAX systems. Trained 275 member institutions in electronic report preparation and telecommunications to enable electronic submission of regulatory reports. Developed spreadsheets and interfaces to and from SAS for senior management involving gap analysis, duration, and financial position forecasting. Developed and maintained databases for an interest rate summary sheet and cost of funds index.

Skills

Languages Pascal, COM, SAS, ASP, Documentum, C++, Visual Basic, Java, PHP

Database Oracle 8i, Access, SQL, MySQL

Web Technologies JAVA, HTML, IIS, IE, CORBA, PHP

Development Tools Visio, Microsoft Project, Project Workbench, Caliber, Test Director, WinRunner, PVCS Dimensions

Networking HA, TCP/IP, Routers, Hubs, Switches

Operating Systems UNIX, NT, LINUX,

Other Skills Project Management, Disaster Recovery, CFR 21 Part 11, FDA compliance, Adverse Event Reporting, PCI Compliance

Education

1983 - Computer Science State University of New York, at Farmingdale

Certification

Member of the Project Management Institute (PMI), PMP 1999

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