Customer Service Representative
Resume:
CHRISTINA HOLT
Calgary, Alberta T2K 0B4
*************@*******.***
Work Experience Executive Assistant/Office Manager (2013 – 2017)
Sherlock Septic Services, Calgary Alberta
• Assist the President/Owner in all duties.
• Manage a team of 20 plus employees.
• Handle overall daily operations. Schedules, Meetings, Safety, Travel etc. Customer Service Representative (2009-2012)
WestJet Airlines, Calgary Alberta
• Used telephone selling skills and sales techniques to help customers.
• Booked flight reservations and provided post-sale support, such as changing/canceling reservations using the Sabre Sonic Reservation System.
• Answered guest inquiries regarding all facets of air travel with WestJet including special service requests and provided flight and airport information.
• Utilized problem solving skills and made decisions that balanced the needs of WestJet customers with the company’s.
Project Coordinator, Reception (2007-2009)
Divine Hardwood & Flooring, Calgary Alberta
• Provided excellent customer Service.
• In charge of purchasing and delivery of all materials.
• Created schedules for the installers and was responsible for the successful completion of projects.
Customer Service Representative (2001-2006)
TD Canada Trust, Calgary Alberta
• Successfully applied policies and procedures in order to minimize losses and errors.
• Responsible for large transactions and detailed security measures.
• Demonstrated a high energy approach in a fast paced environment. HIGHLIGHTS AND QUALIFICATIONS
• Attention to Detail – Fine eye for ensuring finished work is completed properly and Efficiently
• Problem Solving Skills – Confident in ability to anticipate and resolve issues; and comfortable seeking guidance when necessary.
• Computer Skills – Confident and efficient using many computer programs. References Available on Request.
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