MARK L. NORTON

**** ****** *****

San Antonio, TX 78251

210-***-****

ac1waf@r.postjobfree.com

PLANS AND PROGRAMS, TRAINING AND EMERGENCY PREPAREDNESS MANAGEMENT

PROFILE

Operational Planning and Training Management professional with over 20 years experience in the U.S Air Force and 10 in the civilian sector in developing and managing training programs, classroom teaching in the public school system and in emergency and disaster preparedness, environmental issues and safety, Spanish language programs, including translating, interpretations and transcription, with over 10 years experience in the Latin American theatre. Advised command-level and local area commanders on national programs and requirements for key military training and operational mission support. Experienced in analyzing programs and key business processes and tailoring programs in support of a multi-level client base. Marketing, skilled in handling and exceeding client needs by developing business programs and tailoring programs to meet client service requirements. Trusted abilities - served on several occasions at United States Embassies throughout the South American Theatre as a USAF Intelligence Subject Matter Expert. Managed his own company “Spanish in 90 Days” for more than 10 years, developing language training classes for clients.

EDUCATION AND TRAINING

Alternative Certification for Teachers Mar 2016

Teacher Certification Program

Northwest Vista College Dec 2010

A+ and Security Plus Certification

University of Phoenix Nov 2009

Masters Business Administration

Nova Southeastern University 1995

B.S. Management and Administration w/ Paralegal Specialty

Defense Language Institute – Presidio of Monterey 1981/1987

Basic and Intermediate Latin American Spanish-Graduated with Honors

CORE COMPETENCIES:

Lesson Plan Development

Translator/Interpreter (Spanish/English)

Plans and Programs Development

Course Development

Bilingual Spanish /with DLPT Rating 3/3/3

Project Coordination

Training Program Management

Event Planning and Organization

Public Relations

Curriculum Management

Team Building and Management

Certified Military Training Instructor

Client Outreach and Needs Assessment

Customer Service Analysis

Proficient in Microsoft Word, Excel, Power Point and Access

Product Marketing and Promotion

Plans and Programs Development

RELEVANT EXPERIENCE

Spanish in 90 Days

Owner/Self-employed Sept 2002 - Present

Developed and conducted classes teaching Spanish to corporate clients and their employees

Provided private tutoring or lessons to students on home study

Public School Teacher

San Antonio Independent School District Oct 2016 – Apr 2017

Provided services as one of the Spanish Teachers at Fox Tech High School as a provisionally certified teacher for the State of Texas.

Created lesson plans, maintained student records, advised students and parents on progress and deficiencies

Met with administrators, parents and students to discuss disciplinary issues, student work and progress

Northside Independent School District Oct 2014 – Oct 2016

Provided substitute teaching service throughout the district in a variety of subjects

Provided one on one tutoring to students

Badger Technical Services Feb 2010 – July 2012

Chemical Hygiene Officer and Occupational Safety and Health Operations Team

Managed inspection team for national level Occupational Safety and Health Inspections of critical Immigration and Customs Enforcement Facilities Produced electronic instruction materials for on-line use by clients not able to attend classroom training

Managed holdings, use, and storage of hazardous materials used in processing samples retrieved from The Great Lakes during the 2011 season.

Conducted training with on-board personnel to ensure proper use of safety equipment and understanding of safety procedures while performing sampling and lab duties on-board the vessel.

Ensured compliance with national protocols, regulations and procedures by scientific personnel through regular inspections during the course of operations.

Led teams to conduct Health and Welfare Inspections at US Immigration and Customs Enforcement Sites throughout the Southwest United States.

SpecPro Inc. 2009 – 2010

Training Developer/Special Programs

Developed and presented training program and materials for highly specialized database software developed for use by clients to monitor, measure, and track contaminants on US military installations

Produced electronic instruction materials for on-line use by clients not able to attend classroom training

Texas Sterling Construction 2007 – 2008

Safety Officer and Training

Developed, implemented and managed corporate safety training programs for new hires as well as annual requirements for training

Responsible ensuring compliance to OSHA Safety Regulations at several multi-million dollar projects throughout South Texas.

Performed Safety Audits at all project sites to monitor and ensure compliance to all government standards

General Dynamics/Anteon/IMSI 2004 – 2007

Outreach Training and Marketing Specialist

Managed teams of highly-qualified technical and marketing professionals to assess on-site customer service requirements and promote key Air Force Security Programs at both national and international expositions and military installations throughout the U.S. and abroad.

Responsible for administering teams of up to 8 technical experts required to implement critical Air Force Security Programs and installation of key systems on US Air Force Bases throughout the U.S. and abroad

Blackhawk Management 2002 – 2004 Systems Security Specialist

Developed training materials and Continuity Guides used by implementation teams to conduct nation-wide deployments, implementing PKI programs for the US Air Force.

Performed duties as a Verification Official with the implementation team within the Air Force Public Key Infrastructure Programs Special Projects Office (AF PKI SPO)

311 Air Base Group/XP 1995 – 2001

Disaster Preparedness and Readiness Training Manager

Applied mission essential resources in response to major accidents, natural disasters, and enemy attacks providing necessary resources (personnel, equipment, expertise) to meet contingencies

Met with civilian planning officials to coordinate joint emergency planning exercises and response between military and civilian responders

Developed tailored courses to teach such diverse courses as Emergency Response, Hazardous Materials Handling, Incident Response, and Emergency Planning

Developed and designed Computer-Based Training Program and Facilities for HazMat Training for First Responders

Additional Accomplishments:

HAZWOPER Certification Projected Dec 2010

OSHA Certifications - Courses 500, 510 2008

Air Force Readiness Technician Course – Air Force School of Readiness 1997

Air Force HAZMAT Trainer Certification Course 1997

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