Tracie A. Davis
*** *** ******* ** ************, GA 30134
Cell 404-***-**** E-mail ac1w9p@r.postjobfree.com
OBJECTIVE
To obtain a position within a respected company where I can utilize my experience to contribute to its growth and success while representing it with integrity, professionalism and pride.
EXPERIENCE
UNITED COMMUNITY BANK, Powder Springs, Georgia
Branch Manager, Assistant Vice President 2006-2017
Supervises branch employees to include performance reviews, development and motivation
Understands needs of community and interacts to meet financial needs
Upholds standards of service, professionalism and performance
Charts and coordinates success of branch
Promoted new sales generation outside the branch
Ensured development and training of branch staff
Promote positive bank image within the community
REGIONS BANK, Smyrna, Georgia
Assistant Branch Manager 2003-2006
Lead operational audits and took responsibility for staff preparation and development
Supervised daily branch operations, including teller line and new accounts
Managed the branch in the absence of the Branch Manager
Assisted in the development of sales goals
Assisted in keeping branch in compliance with all bank policies and procedures
Coordinated employee recognition programs and employee incentive plans
Executed branch level training for employees including sales/service and compliance
Customer Service Representative/Head Teller 1999-2003
Performed all aspects of customer service as well as managed teller positions.
Managed tellers and oversaw all teller line activities including monthly reports
Trained new tellers
Administered performance evaluations and conducted meetings
Established and maintained accounts while providing exceptional customer service
Cross sell products and services to clientele
COMMUNITY INVOLVEMENT
Partners in Education Program, Powder Springs Business Association, United Way Campaign, March of Dimes, Cobb Chamber of Commerce
COMPUTER SKILLS
Microsoft Word, Excel, PowerPoint, and Outlook
REFERENCES
Available upon request