Stephanie L. Wilcken, SHRM-CP

Killeen, TX ***** M: 254-***-**** ac1w5a@r.postjobfree.com

Human resources

HR Coordinator Benefits Coordinator

To use my knowledge in developing and implementing Human Resource solutions including workforce planning/staffing and retention, organizational development, employee relations, compensation, talent planning, and training with the objective of increasing corporate best practices, management, and organizational effectiveness.

Areas of Expertise

Recruiting Time Management

Benefits Problem Solving/Conceptual Development

Payroll Training

Customer Relations Event Coordination

Professional Experience

Texell Credit Union, Temple, TX

HR Coordinator - (May 2013 - current)

Ensure that the duties and responsibilities assigned the HR department are carried out in an effective, systematic, and cost-effective manner in order to achieve success.

Implemented new Human Resource Information Systems (HRIS) to include benefits, payroll, timekeeping, recruiting, and talent acquisition

Plan and direct staff recruitment, administer assessments, evaluate applicant qualifications, facilitate orientation, and conduct manager training

Administer entire benefit program to include orientation, open enrollment, life event changes, and staff inquiries

Process all aspects of bi-weekly payroll for 147 employees

Primarily coordinate all ADA, FMLA, worker's compensation claims, and unemployment benefits

Manage compensation and salary program

Execute and manage all steps of unemployment claims

Update and recommend changes to and strictly adhere to the Texell brand standards

Responsible for organizing and recording performance evaluation information

Establish, develop, and maintain vendor relationships

Committee member establishing an employee volunteer program

Develop and update Human Resource policy manual, educate and encourage staff compliance with corporate guidelines

Coordinate special staff events; monitor planning, schedules and implementation as required for proper execution of each event to enhance morale and retention

Texas A&M University - Central Texas, Killeen, TX

Administrative Assistant IV to Enrollment Management (Dec 2011 - May 2013)

Administrative Assistant IV responsibilities included the HR functions of employee interviewing and employee recruiting.

Coordinated written and oral communication for five department directors

Interview and selection committee member

Organized, planned, and participated in monthly recruiting events

Managed and balanced institutional credit cards for monthly purchases ranging from $5 – $40K

Directed student inquires by providing information, guidance, and direction

Central Texas College, Killeen, TX

Office Specialist II, Human Resource Department (June 2011-Dec 2011)

Office Specialist II to Continental Campus

Human Resource Office Specialist II responsibilities included:

Provided information and policy support to sites located in North America, Asia, and Europe

Researched and responded to internal and external inquires within 24 hours

Detailed data entry in proprietary databases

Conducted multi-task operations and met all deadlines

Ensured confidentiality of employee and college personal data

Central Texas College, Killeen, TX

Office Specialist I/Office Specialist II, Accounts Payable (June 2009-June 2011)

Office Specialist II, Accounts Payable duties included:

Promoted from Office Specialist I to Office Specialist II in less than one year

Supervised and trained two entry level employees

Reconciled and managed institutional credit card program on a monthly basis

Worked independently with minimal supervision, established priorities, and ensured deadlines were met

Processed over 60 weekly vendor invoicing and payments with a high degree of accuracy

Interpreted and abidded with the college policies and procedures

Maintained detailed Excel spreadsheets

NGAM Inc, Killeen, TX

Bookkeeper/Payroll Administrator (Dec 2005-May 2009)

Accounting duties for small business included but not limited to:

Timely and accurately completed monthly and quarterly Federal, State, and IRS Deadlines

Processed clients payroll and kept accurate data in QuickBooks

Interviewed and assisted new clients on appropriate services

Trained new associates and provided support

Efficiently handled all cash and credit card payments

Developed and implemented employee handbook

Education

TEXAS A&M UNIVERSITY – Masters of Business Administration (2014),

Bachelors of Business Administration in Human Resources Management (2011)

Skills

Proficient in Microsoft Office Suite

ADP Workforce Now and Ascentis HRIS System

OSHA compliance

Dependable and flexible

Detailed oriented, organized, and multi-tasker

Motivated team player

Professional Affiliations

Society for Human Resources Management

Central Texas Human Resource Management Association

2016 Membership Chair Person

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