Customer Service Microsoft Office Admin Executive

RESUME

*.PERSONAL INFORMATION

NAME : NIK IZZATUL SHAHIRAH BINTI

ZULKIFLI

ADDRESS : NO.19 JLN TASIK PRIMA 4/1 LAKE

VISTA, TMN TASIK PRIMA

***** *******, ********

CONTACT NUMBER : +601*-***-****

E-MAIL : *************@*****.***

IC NUMBER : 970***-**-****

AGE : 19

MARITAL STATUS : SINGLE

RACE : MALAY

RELIGION : ISLAM

2.EDUCATION

2004 – 2009 SEKOLAH KEBANGSAAN PUCHONG INDAH

UJIAN PENILAIAN SEKOLAH RENDAH (LULUS)

2010 – 2014 SEKOLAH MEN. KEB. PUCHONG PERDANA

PENILAIAN MENENGAH RENDAH (LULUS)

SIJIL PENILAIAN MALAYSIA (LULUS)

3.CAREER OBJECTIVE

Seeking a full time position in anyfield related to customer service job or management.

4. WORKING EXPERIENCES

1.ADMIN EXECUTIVE AT MEKA RESOURCES

JAN 2015- FEB 2017.

Scope of Work :

Responsible to handle call and email on group enquiries.

Update customer list and request, follow up payment.

Handling on customer refund or any damage for stuff ordered.

Negotiate with the customer and authorized supplier on the following issues

(Price, Cost, Quality, Quantity & Time)

5. COMPUTER SKILLS

Multitask & Microsoft Office :

WORD

EXCEL

POWER POINT

6. LANGUAGE

Spoken Language : Bahasa Melayu and English

Written Language : Bahasa Melayu and English

7. PERSONAL STRENGHT

I have been described as a highly motivated person. I am willing to learn any consequences from my action. I am also a fast-leaner and I can work independently as well as work in team. Willing to move and can start from any level and position.

8. RELEVANT COURSES

CUSTOMER SERVICE

CLERK

MANAGEMENT

9. EXPECTED SALARY

RM 1,800 - RM 2,500

10. REFERENCES

- MEKA RESOURCES

NO.78 JALAN INTAN 1/1 TMN PUCHONG INTAN, 47100

PUCHONG SELANGOR

TEL NO : 03 8051 2949 / 016-***-****

Contact this candidate