Customer Service Accounting
Resume:
SHARON MENDES
ac1vys@r.postjobfree.com
Toronto, Ontario
Highlight of Qualifications
* **** ***** ************* *********** experience in administration and accounting
Proficient in Word Excel, Microsoft, Quick-books, Simply Accounting, SAP
Analytical, able to multitask
Core Competencies
Accounts Receivables/Payable
Invoice management
Account reconciliation
Journal Entries & General Ledger
Expense report
Spreadsheets & Accounting Reports
Effective time management
Information gathering and management
Stress Tolerance
Vendor Negotiations
Customer relations
Financial Administration
Complex problem-solving
Experience
Rough Valley Hospital
Accounting Clerk -AP (temp)
June 2017 to current
Toronto, Ontario
Knowledge of fundamental Accounting procedures using SAP
Invoice matching with PO's
Process and post invoices for payment
Coded the general ledger and process vendor invoice
Review and posting batches
Setup and maintenance of vendor database
Daily interaction with vendors
balancing and vendor reconciliations
Demonstrated pattern of good attendance
Demonstrates a commitment to customer service when dealing with patients, colleagues and public
Experience:
Bellwood Health Services Inc.
Accounting Clerk -AP/AR
July 2010 to March 2017
Toronto, Ontario
Enter Invoices using Simply Accounting system
Track all money received and prepare deposit
Develop reports to detail aging and past due accounts to Senior Management
Analyze accounts to discover discrepancies and discover all variances promptly
Daily interaction with vendors
Generate weekly aging reports
Maintain files in accordance with company policies and accepted accounting practices
New customer account management including customer set-up, and credit information
Post transactions related to Pre-Authorized payments
Coordinate the accounts receivables activities for over 100 account for this Company
Organize detailed notes to ensure account information is current
Provide supporting documentation for Audit
Accurately process credit card payments for customers and reconcile the deposits
Perform other duties as required
Macquarie Financial Funding
Recovery Support Analyst
July 2009 to January 2010
Toronto, Ontario
Responsible for recordings nsf charges for MPF & Aon
NSF recording for bank errors
Create notice of Intent letter
Issuing outstanding payment notice
Enter arrears tracking and note on account anything other than NSF
Email follow up on NSF accounts under $10k, email on suspended accounts (days 20-59)
Update the arrears logs entry, payment types
NSF note on system for any account that the payment was returned due to bank account closed, frozen or payment stopped
Cancellation, reinstatement notice, and return mail
CCH Canadian Ltd
Accounts Receivables Administrator
February 2008 to March 2009
Contacting vendors via phone/fax/email to discuss outstanding invoices and billing issues
initial contract with customers preparing customer file for collector (31-60 and 60-90 days)
Managing a collections portfolio ranging from 500-1000 accounts including bilingual
Completing between 100-120 outbound calls per day
Processing credit card payment and credit notes
Investigating and reconciling discrepancies on accounts.
Resolving customer account queries through effective communication and problem solving
Maintaining detailed Computerized notes for each accounts handled, including credit history of the account
Faxing, Emailing and mail invoices and other request
Mailing collections correspondence (letters and final collection letter)
Other duties requested by supervisor
EDUCATION:
RYERSON UNIVERSITY
Business Administration- Toronto
Focus, Finance and Marketing
1992-1995
EASTDALE COLLEGIATE INSTITUTE
Relevant Experience:
Insurance Assistant - WILLIS CANADA 2002-2007
Receptionist -Office of the superintendent of Bankruptcy 2000-2002
Billing Assistant - Zurich Canada 1996-1999
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