Customer Service 10+,hm agent experience 3yrs, pc literate

JIMMIE FENDERSON

**** ****** **** **** **********, AL 36116 334-***-**** ac1vj6@r.postjobfree.com

PROFESSIONAL PROFILE

A self motivated great customer care representative that is trained and educated on being a Medical Administrative Assistant and a asset to whomever employs me to do so.

I am a people’s person. I am knowledgeable. I have 15 years+ in customer care and services.

I am very proficient using Microsoft and Excel. Trainable on any software.

I currently type 30 words per minute.

KEY QUALIFICATIONS

Pharmacy Technician Knowledge of Top 200 Brand / Generic Drugs Medical Terminology / RX Sig Codes

Insurance Verification/Claims (HMO, PPO, Medicare, Medicaid) • Authorizations • Third Party Billing

Use of Pharmaceutical References Pharmacology Drug & Dosage Interaction Pharmaceutical Calculations Knowledge of Aseptic Techniques Computer Applications in Pharmacy Anatomy & Physiology

Supply, Inventory, and Data Entry OSHA HIPAA Compliance Basic Math

Pharmacy Law & Ethics HIV / AIDS Institutional / Community Pharmacy Operations

Essentials of Pathophysiology Commonly Used Medications Compounding

EDUCATION

Ultimate Medical Academy Pharmacy Technician, 10/2016

Prescription preparation for retail, mail order, hospital, nursing home, and assisted living facility pharmacies.

Maintain written and computerized patient medication records and profiles, and prepare insurance claim forms.

Argosy University Online Phoenix, AZ (GPA: 3.5)

Psychology/Some Credits 27

REGISTRATION / CERTIFICATION

Pursuing State Pharmacy Technician Registration (RPhT)

Pursuing PTCB Pharmacy Technician Certification (CPhT)

WORK EXPERIENCE

Monty MexCorpration, Montgomery, AL

Shift Manager

Duties were to account for the safety, money, and food products. Also, make supply and food orders and make bank deposits.

I go out of my way to make sure tasks given are done expeditiously with quality and care for everyone who I have or may encounter.

Alabama Budweiser, Montgomery, AL

Order Selector

Fill invoice orders of beer and load each order for different stores in Montgomery, Al.

I go above and beyond at this particular job by doing the job required in a hasty fashion.

Also, I made the job easier by making the accountability of each beer with a stack method.

Sara Italian Restaurant, Montgomery, AL

Barback/Bartender

My job was to take drink/wine orders and take food orders.

Also, stock up alcoholic beverages and other supplies.

I went above and beyond at this job by providing great customer service and innovated to get maximum satisfaction from each customer.

Renaissance Hotel, Montgomery, AL

Dining room attendant/Houseman

My job duties were to assist the servers hostess in serving food and beverage items.

Also, set up different functions or celebrations.

I went above and beyond at this job by giving excellent service.

Also, started great work ethic and implemented proper etiquette.

JimmieFenderson

5811 Bridle Path LaneMontgomery, Al36116

334-***-****•ac1vj6@r.postjobfree.com

OBJECTIVE

A self motivated great customer care representative that is trained and educated on being a Medical Administrative Assistant and a asset to whomever employs me to do so.

QUALIFICATIONS

I am a people’s person. I am knowledgeable. I have 15 years+ in customer care and services.

I am very proficient using Microsoft and Excel. Trainable on any software.

I currently type 30 words per minute

List any special awards or achievements

EDUCATION

Ultimate Medical Academy - Online – Tampa, FL GraduationYear

MAA/Trade/Associates degree/currently attending

Familiar with language of medicine and terminology, Anatomy and Physiology, Healthcare Ethics, and Medical Law.

2.7 GPA

Argosy University Online–Phoenix, Arizona Graduation Year

Psychology/Some Credits 27

3.5 GPA

WORK EXPERIENCE

Monty MexCorpration–Montgomery, Al Start Mo/Yr–End Mo/Yr.

Shift Manager

Duties were to account for the safety, money, and food products. Also, make supply and food orders and make bank deposits.

I go out of my way to make sure tasks given are done expeditiously with quality and care for everyone who I have or may encounter.

Alabama Budweiser–Montgomery, Al Start Mo/Yr–End Mo/Yr.

Order selector

Fill invoice orders of beer and load each order for different stores in Montgomery, Al.

I go above and beyond at this particular job by doing the job required in a hasty fashion. Also, I made the job easier by making the accountability of each beer with a stack method.

Sara Italian Restaurant–Montgomery, Al Start Mo/Yr–End Mo/Yr.

Barback/Bartender

My job was to take drink/wine orders and take food orders. Also, stock up alcoholic beverages and other supplies.

I went above and beyond at this job by providing great customer service and innovated to get maximum satisfaction from each customer

Renaissance Hotel–Montgomery, Al Start Mo/Yr–End Mo/Yr.

Dining room attendant/Houseman

My job duties were to assist the servers hostess in serving food and beverage items. Also, set up different functions or celebrations.

I went above and beyond at this job by giving excellent service. Also, started great work ethic and implemented proper etiquette.

Provide one (1) measurable example of how you go “above and beyond” on the job – (i.e. 200 dials per day in a call center, top 10% of sales force, etc.)

INTERESTS

My interests are spending time with my family. Eating out, Alabama Football, and making money.

Contact this candidate