Quality Assurance Manager

Mansi Desai

Phone:404-***-**** ** Reynoldston Court. E-mail: **************@*****.***

Suwannee, GA 30024

Objective: To obtain a challenging position in a result-oriented company where acquired skills and education will be utilized toward continued growth and advancement.

Experience in Software Quality Assurance with expertise in manual testing of various Web based and Client Server applications.

Experience in developing Test Plans, Test Cases based on business requirements.

Experience in various testing methods like Functional, System, Regression and Smoke testing.

Experience developing SQL queries for backend data validation.

Experience in various testing techniques.

Skills

Languages: C, C++, MS SQL Server 2005/2008, HTML, PL/SQL, PowerShell, Java

Operating System: Windows 8/10, Apple

Database: Oracle, Microsoft SQL Server Management Studio.

Professional Experience

Nolan Transportation Group Atlanta, GA

Sr. Quality Assurance Analyst July 2016 – Present

Develop and analyze master test plans, test cases, test schedules, load test execution, & automated test scripts from Analysts and Associates.

Identify and thoroughly analyze, log, and track to completion defects, issues, risks, and action items along with identifying the business requirements & the system requirements as part of the project team.

Define and track quality assurance metrics.

Ensure Product Manager is up to date on status of defects.

Sign-off on test strategy, test development, and test results prior to implementation into production.

Participate in and be an integral part of an agile software delivery team.

Reports to IT Development Manager, with frequent interaction with other team members including Senior Product Manager and IT Developers.

Working knowledge of quality assurance methodologies.

Ensure highest quality through use of QA processes & procedures.

Ability to communicate issues and recommended solutions in a timely manner.

PureRED Atlanta, GA

Lead Quality Assurance Analyst May 2016 – June 2016

Conducting Web based tests and inspections of products, services, or processes to evaluate quality or performance

Backend Testing with HTML and SQL

Frontend testing

Mobile Application testing

Wrote queries to restore databases, retrieve data from database and apply fixes in SQL

Assist with troubleshooting, analysis and resolution of Windows

Leading the Team and Train the new team member

Create and execute effective test plans and test cases

Work with team to review and approve test plans in advance of testing

Work with team to coordinate, monitor, execute and document all test activities

Report and track issues/bugs found during testing and follow through to assure all have been corrected

Functional testing and usability testing

Execute manual test cases

Superior organization skills

Use Defect Manager and JIRA to report and track defects

Content proofing & grammar proofreading/copyediting of creative deliverables

Familiarity with server management specifically on Mac computers

Familiarity with BaseCamp

Applied excellent research and problem-solving skills to resolve client issues and escalate as

necessary

RouteMatch Software Inc. Atlanta, GA

Quality Assurance Engineer June 2010 – April 2016

Implemented quality-assurance and quality-control methodologies to ensure compliance with QA standards and customer specifications.

Mobile Application: RouteMatch create a Software for transportation Companies like MARTA. Mobile testing on various android phones and tablets to track map, traffic, trips, fare and passengers

Wrote queries to restore databases, apply fixes in SQL

Knowledge in Automation tool - QTP

Created utilities in PowerShell:

oUtility will create and restore Database up to the latest script level quickly

oother utility will help user to find selected stored procedure from the multiple scripts

Served as a key member in the quality assurance team on customer requested development projects for transportation industry resulting in efficient drive Test Plans for clients.

Proven ability to create, execute, and maintain comprehensive and air-tight test plans

Deliver timely, concise, and objective status reports of individual testing responsibilities

Exceptional attention to detail and technical skills

Able to manage multiple deadline-driven tasks

Execute manual test cases

Use Defect Manager to report and track defects

Review software documentation to ensure technical accuracy, compliance, and completeness.

Document software defects, using a bug tracking system, and report defects to software developers.

Write documentation to describe application functional or technical specifications.

Created nightly running automatic SQL-Comparator

Report all issues to software engineers through Defect management tool

Evaluated clients’ current business processes in order to assist in developing quality assurance policies and procedures

Established and tracked requirements based on the clients’ business process

Applied excellent research and problem-solving skills to resolve client issues and escalate as

necessary

Demonstrated ability to work effectively independently as well as with team members

Developed and maintained documentation and workflow processes in accordance with company standards for the software

Produced work orders and escalate issues as needed to meet customers’ expectations and address software bugs and introduce new functionality

Bright InfoTech India

Jr. (Intern) Software Developer June 2008 – April 2009

Providing professional customized solutions in web designing, web application development, ecommerce website development, web programming, search engine optimization, graphics design, in short all web development and web design services.

Deliver premium web development solutions to wide range of businesses throughout India using ASP.NET. Specializes in providing strong building blocks for organizations planning to reap the benefits of Internet.

Web Designer - Worked in team to fully comprehend and apply the concepts of ASP.NET

Develop new application features based upon functional and technical specifications.

Work with the client to gather requirements for reporting needs in the learning management application

Serve as a liaison between the corporate and facility business users and the vendor to make requested system enhancements

Participate in requirements meetings for new development and enhancements for Environmental Portal application

Work with Project lead to develop User Stories and Use Cases for requirements on new projects for Environmental Application

Work with the clients as a business partner to make sure all enhancement requests are complete accurately, in a timely manner and add value to the application

Train application end users on use of Vendor applications and new enhancements

Maintain training manuals and documentation for use by end users.

Education

Gujarat Institute of L.J. Engineering India

Bachelor of Engineering in Information Technology, June 2011

Certified in Computer Engineering June 2008

Certified in Computer Hardware February 2007

References available upon request

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