Ms. Adrian Grant

Decatur, GA, ***** C: 786-***-**** ac1vfo@r.postjobfree.com

PROFESSIONAL SUMMARY

Quick learner with hands-on experience in customer service. Demonstrates great work ethic, dedication to high quality performance, and team building. SKILLS

Quick learner

Commitment to quality and service

People-oriented

Problem solver

Multitasking

Customer service

WORK HISTORY

Rural Carrier 07/2016 to 12/2016

United States Postal Services – Alpharetta, GA

Substitute for any of the rural routes in the office

Deliver mail to residences and business establishments along specified routes

Sort letter, magazines, catalogs, and parcels in preparation to be delivered

Leave notices telling patrons where to collect mail that could not be delivered Customer Service Supervisor 08/2011 to 07/2016

Walmart – Miramar, FL

Supervised different employees in the front end ranging from cashiers to cart associates

Determine charges for services requested, collect deposits or payments, or arrange for billing

Resolve customers service or billing complaints by performing methods such as exchanging merchandise, refunding money, and adjusting bills

Compare disputed merchandise with original receipts, and prepare paperwork for returned goods

Daycare Provider – 08/2010 to 08/2011

Tanglewood Academy – Pembroke Pines, FL

Worked as a teacher in the two-year old toddlers classroom

Providing care for, preparing a.m and p.m. snacks and lunch

Plan daily activities which are used to create weekly lesson plans Daycare Provider – 03/2010 to 08/2010

First Class Academy – Davie, FL

Worked as a teacher in the two-year old toddlers classroom

Providing care for, preparing a.m and p.m. snacks and lunch

Plan daily activities which are used to create weekly lesson plans Cashier – 04/2008 to 08/2008

The Home Depot – Miami, FL

Worked the front and garden department as a cashier

Assisted customer with cash, check, and credit card transactions

Recorded the amount of money received for register and the beginning and ending of shifts

Meat Clerk – 07/2007 to 08/2008

Wayfield Foods Inc – Atlanta, GA

Prepared meat to be purchased by cleaning and placing in containers to be wrapped for consumer purchase

Assisted consumers with purchases

Stocked shelves with freshly prepared meat

Checked for and removed items that were approaching their expiration date Clerk II – 06/2002 to 05/2007

Miami Dade County Circuit Court – Miami, FL

Pulling fire requests, sequencing pleadings, filing pleadings, sorting pleadings to be sent to the archives warehouse

Logging and categorizing court depositions, transcripts, and exhibits

Re-filing of files, and performing searches for missing pleadings and court files EDUCATION

Miami Central Senior High School – Miami, FL

Lindsey Hopkins Education Center – Miami, FL

General Education Diploma: 1996

REFERENCES

Available upon request

Contact this candidate