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Home Health Customer Service

Location:
Corpus Christi, TX
Salary:
48000
Posted:
August 17, 2017

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Resume:

*/**/****

Belinda Garcia

361-***-****

ac1ve7@r.postjobfree.com

**** ***** ***** *****, ****** Christi, TX 78413

Objectives

To be an active employee who contributes to the Mission, Vision, and Values of the company, and to interact, on a professional level with other employees. To give excellent performance, and to translate my experience, knowledge, skills and abilities into value for the organization.

Education

California Pacific University – Bachelor of Business Administration: Management

March 1999 BBA

Del Mar College- Associates Applied Science: Restaurant Management

December 1989 AAS

Del Mar College-Associates of Arts: Psychology

May 1986 AA

Certified Dietary Manager

Certified Food Protection Professional

Certificate of Completion- The Culinary Institute of America

Certificate of Achievement Home Health Referrals

Certificate of Achievement-Mid Level Management Program

Certificate of Achievement-Writing for Effect

Certificate of Effective Director-Break Even Program $3M Deficit in 5 Years

Certificate of Accomplishment-Food Cost, Food Control, Profit Increase -5 Years

Experience

Maintenance/HSE Technical Assist- September 2014 – July 2017

Orion Drilling, LLC Corpus Christi, TX

Schedule Work for Techs

Maintain Fleet

Post Accounting in Great Plains Software

Process work orders and generate on Promptt System

Keep Track of all Inspections for Rig Components

Keep Track of Dept Financial on Spreadsheet

Trend and Identify Incidents to better communicate to Rig Managers

Perform Orientation for Rehires & New Hires

Monthly Safety Operations Meetings

Track Safe Days/TRIR

Keep Osha Records

Rig Managers Agenda

Maintain HSE Equipment in Working Order

Provide Permit To Work Folders for operating Rigs

Director of Support Services- March 2012 – February 2014

Esplanade Rehabilitation Hospital Corpus Christi, TX

Departments Direct Report: Facility Manager, Food Service Operations, Housekeeping Operations, IT Systems, Material Management.

Set Tools & Objectives for department

Developed budget and ensure department adhered

Developed Policies & Procedures

Purchaser for the Hospital

Budget Forecasting for each Department Responsible for

Hire, Recruit & Train Employees

Maintain Records for all Departments for Federal, Local and State Agencies

Managed Hospital Supply Portfolio from Startup to Completion

Negotiated with Vendors for Hospital Supplies, Furniture, Equipment, & Food

Analyzed and calculated costs of procurement and made adjustments to decrease expenditures

Optimized sourcing procedures to attain maximum efficiency

Accounting Executive- January 1999 – February 2012

Home Health Agencies, Corpus Christi

Establish connections between the hospitals and area doctors. Through personal visits, correspondences and phone calls, liaisons inform area physicians about the home health services, facilities, staff and events.

Many patients have special needs or medical issues such as heart disease, neurological conditions, kidney disease and cancer. Account Executive oversees home health referral services, which allow doctors to refer their patients to the agency who have the means to care for particular patients in the home. Referring physicians can refer patients by telephone or online. Referring physicians and liaisons may discuss and agree on criteria, such as specific medical conditions, on which a patient is referred to the home health agency.

Account Executives help home health agencies attract and keep patients in the home until they reach their goals.

Food Service Director- April 1990 – January 1999

ARAMARK, Philadelphia, PA

Set Tools & Objectives for School/Hospital

Complete Business Management

Cost Control

Pricing Structure

Safety of Food Production

Budget Forecasting

Customer Service

Purchase & Maintain Equipment, Food and Supplies

Hire, Recruit & Train Employees

Maintain Records for Federal, Local and State Agencies

Assisted Company in Consortium Process

Skills

Business Analysis

P & L Management

Operations Management

Forecasting

Performance Tracking & Evaluation

Strong Project Management and leadership Skills

Team Building

Exceptional Time Management

Analyze & Calculate Cost & suggest methods to decrease Expenditure

Ability to invent negotiation strategies; sustain networking relationships

Ability to Manage A Companies Supply Portfolio

Familiar with Vendor Management

Understand Market Dynamics

Sound judgement with ability to make good decisions

Account Executive Skills



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