Project Management

Lacey R. OConnell

Noblesville IN ***** – 319-***-**** – ac1v85@r.postjobfree.com – www.linkedin.com/in/laceyoconnell

Project & Operations Coordinator

Project Coordinator ~ Operations Management ~ Logistics & Supply Chain

Project Management

Strategic Planning

Operations Management

Risk & Quality Management

Workforce & Vendor Management

Staff Training & Development

cGMP, QA/Q, SOP & QuickBooks

Cross-Team Collaboration

Innovative and self-directed project and operations coordinator with over four years of success in business operations, logistics, and project administration.

Forward thinking manager with talent in guiding teams to achieve optimal results. Demonstrated ability to act as a change agent and influence stakeholders to support innovative business and cultural changes.

Well-developed analytical skills with a keen eye for identifying, isolating, resolving operational issues, and managing high-performance teams.

Collaborative communicator continually focused on building relationships and promoting synergy.

BENCHMARKS & MILESTONES

Launched several cost improvement projects and logistics operations that accounted for significant cost reductions and operations efficiencies.

Successfully managed up to 30 projects simultaneously with contracts valued up to and greater than $400K.

Managed strategic projects that reduced lead-time by 50% and improved direct labor hours by 60%.

Developed and implemented project communication plans for projects that included timely and strategic progress.

Play a fundamental role in evaluating and strengthening internal controls to mitigate schedule, performance, and cost risk exposure.

Serve as a subject matter expert on FDA and OSHA regulations, policies, and procedures.

Utilize process improvement and project management tools to evaluate manufacturing operations and efficiency.

PROFESSIONAL EXPERIENCE

Vesta Pharmaceuticals Inc. Indianapolis, IN 11/2014 – Present

Project Coordinator & AMP Operations Specialist

Direct, synchronize, and integrated high-risk large scale projects and provide operations support for full-service contract manufacturer serving the dietary supplement industry. Work with the principal stakeholders on the end-to-end life cycle of projects from inception to completion by demonstrating real ownership and commitment to success. Manage project schedules, cGMP regulations, and logistics operations including customers order shipment.

Key Accomplishments:

Develop and manage strategic operations and oversight of 28 ongoing purchase contracts for unique projects.

Provide critical operational support with a focus on raising standards of operations, risk management, and enhancement of business development while maintaining 100% customer retention.

Identified areas of improvement and implemented strategies to streamline operations.

Establish several project initiatives that focused on quality improvements and operational efficiencies such as touch time labor and inventory control.

Implemented regulatory compliance initiatives across all lines of business, identified deficiencies, and executed corrective actions to ensure adherence.

Align support and resources for continuous process improvement initiatives

Analyze performance trends and work with the accounting department to resolved billing discrepancies.

Mishler Services Indianapolis, IN 01/2013 – 02/2014

Project/Office Coordinator

Provided operations support and worked with stakeholders on the development and implementation of short and long-term business objectives and opportunities. Coordinated several strategic projects and maintained responsibility for the major performance indicators (KPI) monitoring. Interfaced with external and internal stakeholders to complete projects timely.

Key Accomplishments:

Resolved complex technical issues with persistence and creativity.

Provided operations support to CEO and 6 technicians.

Served as a resource expert throughout all phases of projects including analysis, planning, execution, and closure.

Recognized for effectively managing operational execution for the company while building relationships with local companies as their first contact for construction needs.

Credited with the improvement of customer satisfaction and financial performance through strategic planning, sound operations management, vendor management, and logistics services.

Alliance of Skilled Tradesmen Indianapolis, IN 05/2011 – 12/2012

Operations Director

Provided leadership to all aspects of planning, operations, development, and project management. Worked with senior executives on the development and implementation of short and long term business objectives and opportunities. Responsible for all aspects of operations including human resources, information technology management, and vendor management.

Key Accomplishments:

Responsible for recruitment initiatives, accounting, marketing and provided strategic support to five companies.

Provided high-level consultation for several operational initiatives.

Served as a resource expert and managed operations while building relationships.

Participated in the formulation and implementation of compliance measures and procedures for smooth operations.

EDUCATION AND CERTIFICATIONS

Bachelor of Arts in Interdisciplinary Studies

MOUNT MERCY COLLEGE, CEDAR RAPIDS, IA, 2008

Associate of Arts, Dual Concentration in Liberal Arts and Business

KIRKWOOD COLLEGE, CEDAR RAPIDS, IA

Technical Proficiencies:

Microsoft Office Suites WBS cGMP QA/Q CFR 21 211 SOPs QuickBooks

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