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SHIRLEY NELSON BROUGH, MSBA, SHRM-SCP

570-***-**** • ac1v7x@r.postjobfree.com • https://www.linkedin.com/in/shirley-brough-1127425 FINANCIAL AND OPERATIONS MANAGEMENT EXECUTIVE

Talent Management / Project Oversight / Strategic Planning Respected professional with expertise in bringing mature and near-bankrupt companies back to viability while strengthening their financial impact within their marketplace. Efficiently administer $6M to $33M budgets. Expertise in supervising; cross-functional teams, financial and project management, vendor relations, customer service, human resources administration, benefits administration, wellness program design, grant writing, and general office management. Advisor to President/Owner for strategic planning and corporate initiatives. Expert communicator with the proven ability to forge solid relationships with strategic partners and build consensus across multiple organizational levels.

Core competencies include:

• Maximize Staff Performance

• Change Management

• Employment Law Compliance

• Wellness and Healthcare

• Daily Process Improvement

• Positively Impact Profitability

• General & Cost Accounting Processes

• Direct and Implement HR Initiatives

• Budgeting & Feasibility Studies

• OSHA and Safety Compliance

PROFESSIONAL EXPERIENCE

SUSQUEHANNA FIRE EQUIPMENT COMPANY, Dewart, PA

CHIEF FINANCIAL/CHIEF OPERATIONS OFFICER (2011 – Present) Advise President/Owner on corporate strategic goals and initiatives across all functional company areas. Member of Executive Team and Board of Directors. Counsel on OSHA Compliance and PA State Safety Committee compliance and Risk Management by participating on company safety committee and Insurance Captive group meetings with other owners from the industry. Attend industry trade conferences - National/Pennsylvania Federation of Fire Equipment Dealers (NAFED/PAFED). Develop and maintain annual budgetary and long-range planning controls; Prepare strategic plans for new initiatives – feasibility studies, etc. Manage long range plans. Oversee daily processes and improvements – implement, train, manage, evaluate, sustain, improve quality of business through reviews and updates to management policies and procedures. Selected accomplishments:

• Executive Director in charge of producing and presenting monthly financial statements; annual budgets, and developing strategic planning and workflow improvements for the organization.

• Directly supervise four associates in daily human resources, payroll, cash flow management, a/r, a/p, customer service, inventory control, purchasing, safety management, and marketing/social media; coach and train staff to acquire new skills for professional growth and cross training for staff coverage.

• Responsible for IT System Services, either directly or through use of outside IT consultants.

• Prepare corporate payroll tax returns, worker’s compensation, and payroll compliance reviews.

• Corporate liaison for tax accountant, vendor and customer relations, banking relationships.

• Executive Director in charge of setting and directing H/R Administrative Policy, including Health and Wellness Programs and ACA Compliance; design and development of voluntary benefit options.

• Lead corporate strategic planning for talent management to maximize staff efficiencies that benefit profitability and productivity throughout the company.

• Research compliance with changing H/R, Industry, H/R Employee Manual Policy rewrites, reviews and updates with FSLA, FMLA, and other government agencies.

• Social Media and Website committee advisor – Facebook and LinkedIn. SHIRLEY NELSON BROUGH Page Two

COMPUTER SUPPORT SERVICES, INC., Lewisburg, PA

MICROSOFT CERTIFIED BUSINESS SOLUTIONS SPECIALIST (2005 – 2011) Provided a variety of resources to clients from a variety of industries, both large and small, to customize financial reporting systems to meet and maximize their ability to develop strategic plans and financial viability. Selected accomplishments:

• Accounting software advisor, customer relations, software implementation, customization, support, and training.

• Certified Microsoft Small Business Marketing Specialist - event planning, marketing, Microsoft Partner Administrator; public relations and community liaison with local chambers, customers, and Bucknell SBDC.

• Develop marketing brochures, invitations, pamphlets, direct mail pieces, greeting cards, etc.

• Write press releases, news alerts, and other media correspondence.

• Develop and maintain relationships with customers/clients (internal and external). SUSQUEHANNA UNIVERSITY, Selinsgrove, PA

ADJUNCT FACULTY (2001 – 2005)

Designed and instructed courses to students in Small Business Management, Entrepreneurship, and Strategic Planning, Financial Accounting; Small Business Start-up Lecture Series on essentials for starting a small business.

BROUGH SMALL BUSINESS CONSULTING, Lewisburg, PA

PRESIDENT/OWNER ~ CONSULTANT/COACH (1994 – Present) Evaluate, assess and recommend proposals for change management to boards of directors and executive management in for-profit and not-for-profit (non-profit) sectors, including churches. Offer custom consulting, project management, financial, and managerial services and solutions including office organizational and administrative reviews, staff training; general and cost accounting including budgeting, reports and mock audits, feasibility studies, short and long range strategic planning. EDUCATION & CREDENTIALS

BUCKNELL UNIVERSITY, Lewisburg, PA

Master of Science in Business Administration

WILKES UNIVERSITY, Wilkes-Barre, PA

Bachelor of Science in Accounting

SHRM Certified Senior Professional (SHRM-SCP)

PA SHRM Leadership Conference

Professional and Community Affiliations

Society for Human Resource Management (SHRM),

Susquehanna Human Resource Management Association (SHRMA), SHRMA Board of Directors, SHRMA Diversity Committee Chairperson, Pennsylvania Association of Fire Equipment Distributers, Central PA Chamber of Commerce Finance Committee

Susquehanna Valley Leadership Alumni, Milton Alumni Class Reunion Chair Bucknell Club of the Greater Susquehanna Valley Board of Directors Delta Mu Delta International Business Honor Society - Epsilon Chapter, Lifetime Member

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