Customer Service Microsoft Office

Thomas R. Henrie

***** ********* *****, ********, **, 20110 240-***-**** ac1v6v@r.postjobfree.com

EDUCATION

Virginia Tech Pamplin College of Business Blacksburg, VA Graduation Date: July 2017

B.S. in Finance, Corporate Track Cumulative GPA: 3.07

SKILLS & ABILITIES

Time value of money Microsoft Office Toolset Risk and Return Hedging

Reconciliation Customer Service Financial Valuation Business Writing

EXPERIENCE

Well Fargo Externship Program Well’s Fargo/Virginia Tech Charlotte, NC January 2017

One of 20 students selected to do a one week finance externship with the investment banking branch of Wells Fargo

Interacted with senior-level management

Gained an understanding of portfolio management, financial planning, private wealth management, and asset strategies

Pool Maintenance King’s Pool & Spa Manassas, VA June 2015-August 2015

Gained insight on how a family-owned business is run.

Gained knowledge on how pools operate, including plumbing, chemistry, and system settings

Performed upkeep on over 40 privately owned pools in the Northern Virginia Area

Engaged with the owners of each pool to provide quality assurance and sustain a good reputation for the company

Acted as a liaison between the owner of the company and the customers

Door-to-door sales College Works Painting Burke, VA May 2015-June 2015

Pitched our services to hundreds of households in the Northern Virginia area to repaint the exterior of their house

Learned a script that established the means of a strong pitch and gave compelling answers to frequently asked questions

Gained valuable interpersonal skills and the confidence to build relationships with potential customers

Construction Site Assistant Temple Construction Manassas, VA July 2014

Assisted the crew in making renovations to a local elementary school

Gained knowledge on how the construction industry works

LEADERSHIP

Emerging Leaders Academy Kappa Alpha Order Lexington, VA May 2016

Represented my fraternity in a three day conference that provided leadership training with small groups and presentations

Did community service at the local women’s shelter on the last day for 8 hours

Recruitment Committee Co-Chair Kappa Alpha Order Blacksburg, VA January 2015-September 2016

Planned and booked 3 to 5 events per semester to ensure the recruitment process ran smoothly

Events included wing nights at local bars, cigar nights, shrimp boils, and skeet shooting events

Reached out to freshmen and incoming freshmen to come out to the events

Formal Committee Kappa Alpha Order Blacksburg, VA January 2015

Coordinated and booked cabins, catering, and a band for a weekend long, formal event for my fraternity

Collected over $9,000 from all 80 brothers and was held liable for any possible damages to the cabins

VOLUNTEER EXPERIENCE

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Caretaker Manassas, Va June 2016-August 2016

Assisted my ill mother full time

Included feeding her, bathing her, and helping her use the bathroom

The Big Event Blacksburg, Va April 2016

Collaborated with a team to service local households and organizations in the community

Assisted with set-up/take-down of event

MDA Muscle Walk Roanoke, VA April 2014

Assisted in the planning of our fraternity’s annual philanthropy.

Participated in the walk and helped to raise over $5,000 for MDA awareness

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