SALLY M. BRUGGMAN

LinkedIn ac1v59@r.postjobfree.com 916-***-****

Disciplined, analytic, and dynamic leader with diverse experience from one of the world’s most recognizable technology brands. Characterized as an effective communicator, creative problem-solver and high-velocity team leader. Extensive experience in Business Operations, Customer Programs and Customer Service, Information Technology (IT), Sales and Marketing, Planning and Logistics, Communications, Supply Chain Management, Business Re-Engineering and Process Improvement, Web Development, Business Intelligence & Analytics.

Technologies: Microsoft Outlook, Power Point, Word, Excel, Visio, One Note, MS Project, Flash, SAP (ECC, SCM, BOBJ), EDI, Rosetta Net, Micro Strategy, Teradata SQL Assistant, Teradata MDM, KLIPFOLIO, ProVision, ARIS, SharePoint (365), Microsoft Power BI, Microsoft SQL Server Manager and SQL Server Reporting Services (SSRS), Domo (SaaS), Sales Force Wave Analytics Cloud, Google Sites, Google Docs, Google Calendar, Google Groups, and Google Analytics, Adobe Acrobat DC, JIRA and Rally Software.

PROFESSIONAL EXPERIENCE

Cordoba Corporation- San Francisco, CA 2016-Present

Business Analyst- Information Technology

Created a Business Requirements Document (BRD) for a SaaS Cost Management application. This application will manage costs, funding and track performance against the multi billion dollar budget to build the first high speed rail system in the United States. Created a Fit Gap Analysis to valid requirements vs. solution. Lastly, mapped and defined all roles and responsibility assignments required to support the new business processes and tools for cost management.

Supported a medium size Agile project to Program Control’s business processes including Cost Management, Forecasting, Estimating, and Scheduling for the California High Speed Rail project.

oEngaged with process owners to elicit information required to document and create business process and data flows and supporting narratives.

oLeveraging my expertise on large-scale re-engineering projects, I drove the identification, adoption and utilization of business process modeling methodologies required to enable the development of new processes, policies and procedures to enable the California High-Speed Rail Program Controls Office.

Intel Corporation– Folsom, CA 1987-2016

Technical Project Manager- Software and Solutions Group 2015 -2016

Developed and deployed a global marketplace site to create and foster a software developer community. The site included custom access and single-sign-on, user profile management and on-boarding, software project showcasing and curated streaming as well as dynamic event calendars, social media integration and SPAM screening.

oDrafted and negotiated vendor $100K contract. Managed and facilitated requirements elicitation and design work sessions. Defined and implemented team operating processes for wireframe development, reviews and approvals, content creation and graphic selection, branding compliance, social media APIs, security, and user support protocol.

Created a web-based data collection application to capture software innovator and black belt developer’s professional profiles and their respective industry training activities. Identified and adopted a new data architecture and infrastructure to enable reporting, and program dashboards using DOMO(SaaS), Microsoft Power BI, SSRS and Sales Force Wave Analytics Cloud. The dashboards were used to provide status and track performance to the Developer Relations Program. The data provided details on the reach and impact of our software developer community supporting Android, Windows, IoT, Gaming, Machine Learning technologies.

Sr. Project Manager & Business Analyst – Information Technology 2008 - 2014

Coordinated all project activities, facilitated cross-organization and cross-geography team meetings and training. Acted as liaison between the business and technical groups to develop Customer Service, Marketing and Supply Chain Management business processes and applications using LEAN principles.

Key project scope of work included designing user interfaces within User Experience (UX) guidelines, conducting “As-Is” and “To-Be” using Business Workflow and Data Modeling tools and standards (BPMN). Responsible for soliciting and capturing detailed user requirements and user stories, creating and executing testing, training, communication and stabilization plans. Also drove all project retrospectives, and finalized all required project documentation and project closure items.

All projects were executed based on the Software Development Life Cycle (SDLC). Project methodologies included Waterfall and Agile frameworks. Project schedules and report outs were supported by MS Project and Rally software respectively

o(10/2012-04/14): Led development team as the Scrum Master and Lead System Analyst to enable Business Intelligence solutions for Supply Chain Event Management alerts and the entire suite of Supply Chain Metrics using KLIPFOLIO, Micro Strategy, SharePoint Microsoft BI and SAP BOBJ. This data enabled decision making resulting in a savings in excess of $300M of inventory worldwide.

o(01/2012-07/2013): As the Transition Change Manager, successfully conducted a comprehensive and complex Impact Analysis to understand all tool, data and business process changes required to move an entire Division Planning organization from legacy Supply Planning tools and business processes to the enterprise Supply Planning tools and business processes resulting in >$5M in cost savings.

o(03/2011-10/2012): Using the Agile methodology, managed efforts to collect, analyze and design new capability in SAP SCM to support a new material forecasting methodology and data set. The new capability enabled significant global market expansion of the next generation product line.

o(01/2011-12/2011): Managed a team of Training Analysts and technical content experts to develop a new Content Management System for critical on-line help content for greater than 27 Teradata MDM UIs and over 500 end users worldwide.

o(01/2010-02/2011): Developed and delivered training and education to all global partners on the full suite of Supply Network Quality metrics. Outlined fallout definitions and business processes to analyze, validate and implement issue resolution for over 200 users in the factory, materials planning and supply planning network.

o(01/2008-12/2009): Defined, developed and implemented over 18 data quality metrics to ensure accurate and complete data feeds to Master Production Schedule (MPS) processes. Also led design, development and deployment of data fallout reports and data quality alerts in Micro strategy to all factories and planning groups. The new metrics contributed to attaining a 95% data accuracy goal.

Project Manager & Business Analyst – Planning & Logistics 2005 - 2008

Developed and executed a comprehensive training and education strategy to transition over 300 users worldwide to a new set of Supply Demand Alignment business processes and enterprise toolsets. Managed this significant paradigm shift across all internal and sub-contractor factories, all division planning groups and materials procurement organizations.

Developed and deployed business processes and user applications to manage over $300M in inventory annually with 5 major external manufacturing sub-contractors at 11 sites in the Far East.

Enabled a new program for managing customer requests and responses. The program delivered new tools, processes, policies and procedures that resulted in an unprecedented customer response time.

Communications Manager – Information Services 2004 - 2005

Developed and deployed comprehensive Program communications for the entire Supply Chain Network. The communication focused on providing program education and status to prepare impacted organizations for a critical Supply Chain Operations Re-Engineering initiative.

Partnered with General Managers and Directors to coordinate road shows promoting corporate goals and providing real-time statuses to over 600 employees worldwide.

Coordinated and facilitated cyber chats to enable two-way communication between employees and upper management resulting >80% attendance.

Appointed to serve as Supply Network Vice President and Director’s ghost writer to produce broad audience based newsletters targeted to motivate and guide organization evolution.

Designed and implemented a comprehensive website to cement information sharing between intranet sites. Supervised two Communications Interns.

Project Manager / Analyst – Electronic Business Group 2002 - 2004

Partnered with Microsoft to develop a scalable Knowledge Management tool to support Knowledge Management initiatives. Drafted and published business processes and training documentation to ensure information integrity and corporate security policies. Deployed a customized configuration and comprehensive SharePoint collaboration capability in the Technical Manufacturing Group and the Sales & Marketing Group.

Co-authored the TCM (Transition Change Management) Toolkit. The toolkit was adopted by Supply Planning and Information Technology project teams to enable seamless business process and user transitions. Today it is used throughout the company to ensure user-readiness, acceptance and adherence to policies, procedures and project management business processes.

Project Coordinator/Sr. Business Analyst – Electronic Business Group 2001 - 2002

Designed end-state integrated Supply Network. Using Supply Chain standards as our guide, our 7-member intact team along with Price Waterhouse consultants and industry experts, jointly modeled the entire supply chain using ARIS software.

ADDITIONAL EXPERIENCE

Program Manager / Senior Business Analyst – America’s Marketing Group

Program Manager / Coordinator – America’s Marketing Group

Marketing Business Manager – America’s Sales and Marketing

Geographic Marketing Analyst

Product Line Manager

Regional Business Analyst

Division Product Planning Analyst

North America Marketing Organization

ADDITIONAL INFORMATION

Education

Certifications

Masters of Business Administration- Management

(Completed 40% coursework)

Golden Gate University, San Francisco CA

Bachelor of Science: Business Administration- Marketing California State University, Chico CA

Associate of Arts: Business Education, Accounting, Data Processing (Computer Science)

Butte Community College, Oroville, CA

APICS CSCP (American Production and Inventory Control Society: Supply Chain Certified Professional)

Certified Scrum Master (Agile)

Certified Product Owner (Agile)

Affiliations

APICS Sacramento Chapter: Board of Director -Marketing

Intel Education Service Corp.

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