Michelle A. Lang
Verona, Pa 15147
****.**@*******.***
Professional Summary
I am a friendly and enthusiastic individual that had many years of specialization in account management. Though I have been a domestic engineer for the last sixteen years, I am able to learn new tasks quickly and proficiently in growing customer relationships.
Skills
Customer and personal service
Complex problem solving
Time management
Computers and applications
Education and training
Troubleshooting
Judgement and decision making
Coordination
Experience
Account Executive July 1999-Septmenber 2001
Allscripts-Libertyville, IL
Responsible for maintaining relationships with physicians
Train physicians and office staff on software
Install and maintain software application
Maintain relationship with office personnel
Account Executive June 1996-July 1999
RiverHead Training-Pittsburgh, PA
Design individual training program for JTPA students
Maintain relationship with 20 local government agencies
Responsible for presenting all training programs to companies/agencies
Met sales quota every month
Education
Bachelor of Arts: Foreign Language September 1992-May 1996
Duquesne University-Pittsburgh, PA