Customer Service

Krystina Westgate

**** ***** ********* *****, ***** City, FL 33563 Home: 813-***-****

ac1uzv@r.postjobfree.com

SUMMARY

Receptionist who answers a high volume of incoming calls while handling in-person inquiries from clients and colleagues. Flexible and hardworking with the drive to succeed. .

Dedicated and focused Reliable worker who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and authority.

SKILLS

Cash handling

Hospitality background Interior and exterior cleaning Multi-tasker Customer-service focused Valid FL driver's license Customer service mindset

EXPERIENCE PRECON CONSTRUCTION Lakeland, FL

06/2016 to 07/2017

Verified that information in the computer system was up-to-date and accurate. Eliminated outdated records by sending the records to be scanned. Organized billing and invoice data and prepared accounts receivable and expected revenue reports for controllers. Assisted with

payroll preparation and entered data into cumulative payroll document.

KINDERCARE

Plant City, Fl

11/2015 to 05/2016

Read stories to the children and taught them painting, drawing and crafts.Disciplined children and recommended other measures to correct behavior. Created an infant area, toddler area and preschool area of play within the daycare. Carefully monitored children's play

activities. Routinely picked children up from school and activities.

WINFIELD SOLUTIONS

Plant City, Fl

08/2011 to 11/2014

Took daily inbound calls and key-entered orders, faxes, backorders and credit memos for assigned accounts and clients.

Received and processed cash and credit payments for in-store purchases. Opened and closed the store, including counting cash, opening and closing cash registers. Placed special merchandise orders for customers. Demonstrated that customers come first by serving them with a sense of urgency. Maintained friendly and professional customer interactions.

ASCENT HEALTHCARE

Lakeland, fl

04/2006 to 11/2008

Mastered the intricacies of the process flow within each department. Developed and implemented data-based solutions in a timely

manner. Maintained and enforced a safe and clean working environment at all times. Established and adjusted work procedures to meet production schedules. Diligently maintained safety and quality standards.

Positive and cheerful Organized

Team player

Dedicated team player

Active listener

Basic clerical knowledge

Mother of 5 children

Reliable

Excellent communication skills Approachable

Microsoft Word, ExcelOrganized Hardworking

Receptionist

Assistant Teacher

Receptionist / Counter Sales

Production Technician

EDUCATION AND TRAINING

HIGH SCHOOL DIPLOMA

Plant City High, Plant City, Fl, USA

2004

Contact this candidate