Nirabia Hogan-Beasley, M.B.A.

**** ********* ***** **** *****, NC 27265

718-***-**** ac1uwy@r.postjobfree.com www.itrequiresavillage.com

Profile

Motivated, personable business professional. Diplomatic and tactful with professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrates a great work ethic. History of producing accurate, timely reports. Flexible and versatile. Able to produce exceptional work under pressure. Thrives in deadline-driven environments. Excellent team-building, supervisory, and leadership skills.

Experience

Eligibility Specialist II/ Civil Service 08/2012– 03/2017

Income Clearance Program; HRA; NYC 98 Flatbush Brooklyn, New York 11217

Review matches and process case actions pertaining to changes verified and matched against Job Centers, Medicaid, and SNAP Centers by accessing the WMS system to determine the accuracy of information submitted

Identify and/or assess special and emergency situations that require immediate needs in a timely manner

Removal of lines and closing of cases due to customers income increases, winnings and lump sum payments or household composition changes; Recouping when necessary

Compute and determine the amount of Financial Assistance and SNAP, by reviewing, obtaining and verifying match material, to ensure correct budgeting

Thorough investigation of documentation, case records and case activity to ensure proper action is being taken

Efficiently completed recoupments in savings estimated around $800,000 annually for client over payment

Store Sales Manager 11/2000 – 03/2005; 10/2006-08/2012

Piercing Pagoda, Zales Corp. 90-15 Queens Blvd. Elmhurst, N.Y.11373

Managed all day-to-day operations (Sales, daily inventory of merchandise); Annual Inventory

Scheduled staff according to position, availability and need

Met and exceeded Monthly Sales Quotas

Trained and Developed Staff at various locations

One on one training to encourage sales performance (role play, Q&A)

Ensured a comfortable and professional work environment for staff and customers

Conducted annual evaluations, Performance Appraisals; Training and Coaching; Issued Performance Discussion Reports (Corrective Action) when necessary.

Recruited/Hired new employees for various locations

Maintained presentation standards (allocations, visual, maintenance)

Facilitated store meetings and certifications (piercings/watch batteries)

Provided exceptional customer service (Resolved all store level customer service issues)

Increased Store value by increasing conversion sales, units per transactions and strengthening key performance indicators

Direct supervision of 15- 30 staff members

Marketing Representative 07/18/2005 – 09/22/2006

Fidelis Care New York 95-25 Queens Blvd. Rego Park, N.Y.1137

Facilitated Enrollment for clients without health insurance into Managed Care plans

Territory Development

House visits for enrollment

Pre-screened potential clients for eligibility via telephone

Collected documentation

Maintained excellent quality assurance percentages

Outside marketing practices

IRAV- IT REQUIRES A VILLAGE

Consulting

CEO/ Founder

Consultant; Financial Advisor; Business Analyst; Budget Writing

Training; Staff/Team development; Coaching

Risk Analysis; Risk Assessment

Document Preparation; Business Plan Writing Assistance

Education

Metropolitan College of New York

Bachelor of Professional Studies

Major: Human Services

128 semester credits

Metropolitan College of New York

2016

Master of Business Administation-General Management

51 semester credits

National Honor Society- Delta Mu Delta Xi Alpha Chapter 2017

Skills

●60 wpm- typing

●Strong Microsoft Office skills- Word, Excel, PowerPoint, Access

●Peachtree Accounting software

●Seasonal Income tax preparation

●Internet/Computer savvy

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