KEN WHITE, Senior IT Project Manager

Operations Manager and Migration Consultant

Professional Summary

Senior IT Project Manager, Operations Manager and Migration Consultant, experienced in Data Center and technology builds, migrations, transformation, operations and cost control.

Focus:

IT and Business consolidation, transformation, migration, construction and operations

Data center, Command center, and Business facilities design and deployment.

Data Center and IT Total Cost of Ownership analysis of current and future states

Program and Project management in the Data Center, IT, Operations and business space,

executing major projects, history of enterprise scale project delivery

Management of IT departments, costs, staff, and projects.

Facilities management, assessment and analysis, including data center engineering, power, heating and cooling, and best practices.

Cloud deployments and virtualization to streamline operations and reduce IT costs and support.

Automation of cmdb and service monitoring, availability management, process analysis.

Data Processing and Electronic Technology based career, broad skillset and accomplishments, seeking opportunity to thrive.

History

Cisco Systems Inc.

Senior Data Center Migration Architect, Project Management, Cisco Systems and Glasshouse Technologies, Data Center and Cloud Practice (2013-2014)

Data Center Migration project leadership and execution for data center migrations

Project Lead and Lead Architect for analysis and migration

Onsite project team lead, coordinator, and client interface

Migration strategy development and move group planning, detailed migration planning

Coordination with client business, technology, and application teams

Planning, execution and coordination of move window activities, management of issue resolution, downtime planning and control, fallback procedures

Application dependency analysis and mapping, via discovery tools and application group data gathering. Data gathering via Cisco DCAF, ADDM, Cirba, Niksun, and VMWare toolsets.

Data migration tool analysis, setup and validation for environmental needs, including Platespin, Data Domain, Vcenter clone and convert, Zerto, and Database mirroring.

Build out of isolated migration landing zone to enable validation of tools, processes, and application migration success.

Data Center Migration Practice building for Cisco Services team, development of tools and collaterals to build migration practice.

Strategic TCO analysis for migration RFP’s, projects, and proposals.

Project Lead and Software Development Management for migration TCO analysis tools.

Development and deployment of server migration and consolidation analysis TCO tools on third party vendor platform for internal, external and public use for sales generation.

Analysis of hardware costs, software licensing, network, storage, facilities, staff and process cost and projected savings analysis, targeting sale and implementation thru C-suite level

Requirements definition and management of external software provider

Training of front line sales teams, development of help desk support team

Migration strategy decisions, including cloud, virtualization, and physical moves

Cloud deployments, migrations, operations and cost analysis

Glasshouse Technologies (2010-2013)

Senior Consultant, Data Center Consolidation Project Management

Consultant on data center consolidation and migration projects

Project design, pre-sales presentation, initiation and execution

Financial and Strategic analysis

Team building, launch, and leadership

Program and Project Management

Client interface lead for reporting and issues thru C-suite

Application Dependency Mapping and Hardware Mapping

Matrixed team and vendor management coordination

Reflector migration tool execution

Migration planning, reporting and execution

First Data Corporation (1986-2009)

First Data Corporation is a leader in the Payment Transaction industry, providing electronic

payment solutions for merchants, financial institutions, and card issuers worldwide.

Vice President, Data Center Operations, Project Management (2007 – 2009)

Command Center Consolidation Program Leader

Drove consolidation of multiple critical Data Center Operations Command Centers

into 2 primary locations

Analyzed and reduced operating costs and run rates at enterprise scale

Centralized services, standardized processes and tools

Managed staff levels, costs, skill and transitions

Ensured availability of critical business services during transitions

Executed multiple distinct workflows concurrently

Coordinated with global data center consolidation program, reporting thru C-suite

Vice President, Enterprise Project Services PMO (2005 – 2007)

Program management office leadership in IT Infrastructure setting

Leadership of enterprise IT deployments, security analysis, and projects spanning IT disciplines, cultures, and organizational boundaries.

Developed and designed operations, legal, licensing, compliance, and service delivery models for hosted IT services for third parties.

Designed and implemented disaster recovery sites for First Data China and Korea.

Payment card platform builds and IT outsourcing services for international clients.

Payment encryption global security project team leadership, initiation and ownership.

Vice President, China Data Center (2003 – 2005)

Key role in launch of First Data China, pivotal startup branch of First Data International

Project leader for completion of $5M primary data center in China on time and on budget

Operational leadership for development of in country data center support team and staff

Data Center ownership of new product build for international transaction processing, security, stabilization, sales support, and operations thru lifecycle to successful client rollout

Build of Disaster Recovery platform for China Data Center and new card product

Disaster Recovery consulting and design for third parties in APAC region

Director, Data Center Operations, US Command Center (1997 – 2003)

Responsible for 24x7 availability of Credit Card processing and operations center

Leadership of production control, help desk, network operations, and data center operations teams and staff roles, functions, and performance management.

Monitoring and execution of online services, batch cycles, file transmissions, and network connectivity to global bank clients and payment system endpoints.

Availability and service management in normal, incident, maintenance and disaster recovery scenarios.

Incident management, escalation, impact assessment, repair and return to service thru resolution.

Process Automation development, design, and deployment, streamlining of issue detection, escalation and notifications, ticket updates, service handling, process execution, and validation.

Change management planning, approval, execution and validation.

Business Service management systems assessment, design, implementation and rollout.

ITIL/ITSM framework development and implementation in operational functions.

Provided Project Management in areas which increased the global scope of the company.

Planned and relocated APAC processing platform hardware and data from Sydney to US.

Implemented remote processing and support for Australian account base

Professional Interests

Leadership of IT and Data Center projects, transformation efforts, operational areas and teams

Management of IT departments, costs, staff, and projects.

Project management and Program management leadership, PMO staff or leadership level

Technology and facilities consultant for construction, migration, and transformation

Cloud deployments, server virtualization, migrations, security, operations and cost analysis

Innovation in technology, product, retail systems, customer experience

Process engineering and automation, service monitoring, cmdb configuration and execution.

Commercial, retail and residential automation systems

Business buildup, domestic and international

Facilities, Data Center, Command Center, Presentation and Business space design, buildout, assessment, planning

Logistics of IT and Business buildouts, migrations, transformation efforts, and operations

ITSM/ITIL process analysis, development and deployment

Legacy and Mainframe systems management and conversion

Data Processing and Electronic Technology based career, broad skillset and accomplishments, seeking opportunity to thrive

Contact Info

Telephone 1-402-***-****

Email ac1uws@r.postjobfree.com

Mail Ken White

66 Armstrong Ave

Providence, RI 02903

Contact this candidate