Salon manager
Resume:
Raymond Jalomo
**** **** **. *******, ** *****
ac1uvz@r.postjobfree.com
Excel in resolving employee and customer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and a healthy work and productive environment.
Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as seasoned Hair Stylist, Guest Care, Administrative Assistant and Salon Manager to General Manager.
Offer advanced superior customer service skills to retain loyal customers.
Key Skills
oGoal Motivated
oTeam Orientated
oTeam Building / Training
oCustomer Conflict Resolution Skills
oBookkeeping
oForward Thinker
oP & L Statements
oSocial Marketing
oInventory Management
oExpense Reduction
oSalonBiz & Other Salon Software
oPayroll
oInterpersonal Skills
oCustomer Service
oTime Management
oStaff Development & Training
Experience
Eliana’s Salon - Houston
Management / Master Stylist
2015-Current
oEstablishing a client base
oBusiness development, restructuring the front desk work culture as well as office protocol and procedures.
oProduct knowledge for staff
oOrganizing and launching Eliana’s charity events
oMentoring/Coaching staff on service and retail sales growth
oSocial Media
oInventory management
oCreating business goals and leading effective teams
oCustomer conflict resolutions
oGive tours of the salon and spa
Ulta Beauty - Houston
Salon Manager/ Senior Stylist
August 2013 to 2015
oService Growth of myself as well as staff
oMentor and Coach staff for level jumping
oCoordinate and launch promotions
oMaintain excel reports to assure the salon continued its goal to exceed previous years’ numbers.
Ceron Salon Uptown Park – Houston, TX
Salon Manager
December 2012 to May 2013
oCustomer conflict resolutions.
oPerforming Daily, Weekly, Monthly & Yearly Duties.
oService & Retail Sales Growth, Staff Retention, Payroll, Budget, Social Media,
oInventory & Orders.
oPerformance Reviews.
oCoordinate in salon events.
oMotivate and Educate staff on building their clientele.
oPromote salon & sales.
oReorganized the structure of the salon business developments.
oBuilt relations with neighboring business to cross promote.
oSocial Media
Josephine’s Day Spa & Salon – Houston, TX
General Manager / Stylist -Eldridge & Pearland locations
2010 to 2012
oReview SalonBiz Reports to set Daily & Monthly goals, Sales & Productivity Reports, P&L Reports, Bookkeeping
oManage all departments of Spa & Salon
oPromote sales
oCustomer conflict resolutions
oCorresponding with customers via email and phone regarding promotional events and appointments
oSocial media sites
oMotivate staff moral to lead to higher sales
oGive Salon & Spa tours
oEmployee Quarterly Reviews
oCoordinate in house and on site events
oInventory management
Beautique Day Spa & Salon – Houston, TX
Salon Manager
2009 to 2010
oBookkeeping & Productivity reports
oManage guest care & spa
oPayroll
oKeep track of shipments
oOrder & make shipments
oMake list of inventories
oAccounts receivable & payable
oAssist customers with retail
oPromote Spa packages
Catena’s Hair Studio, Austin TX
HairStylist 2001 to 2009
oBooth Rental
Jose Luis Salon, Austin TX
HairStylist 1993 to 2001
oColor assistant for 4 of Austin leading stylists for one year
oEstablished strong clientele and retail sales
Education
Vogue Cosmetology, Austin TX
1993
Cosmetology License
Continuing Education
Aveda Institute – The Woodlands, TX
Inspired Coaching
David Ramsey – Houston, TX
Entreleadership
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