Customer Service Front Desk
Resume:
Angela “Frankie” Nance
**** ****** ** *** *** Lakeland, FL 33801
ac1utk@r.postjobfree.com
Highlights of Qualifications
15+ years of Medical/Office Experience
Type 50+ WPM
Very Knowledgeable of Multiple Computer Programs
Strongly self-motivated, follow directions accurately and a team player
Professional, Responsible, reliable and friendly
Relevant Skills and Experience
Heavy customer interaction while maintaining confidentiality. Maintaining filing system both paper and electronic. Verifying insurance information. Making client appointments and referrals. Data entry with generating monthly reports. Liaison with outside facilities.
Copied, faxed and filed documents to ensure daily work completed.
Managed receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized manner.
Dispensed incoming mail to correct recipients throughout the office. Received and screened a high volume of internal and external communications.
Manage all daily incoming revenue.
Work History
Customer Service Rep Sykes Enterprises, Inc Lakeland, FL Present
Hairstylist Self-employed 2014-2016
Front Desk Receptionist/MA Medi-Test Bartow, FL 2011-2014
Hairstylist Guille’s Place Wauchula, FL 2008-2011
Hairstylist Regis Sebring, FL 2006-2011
Hairstylist Hair Boutique Wauchula, FL 2005-2006
Student Sebring School of Hair Design Sebring, FL 2002-2004
Classification Specialist HCI Fort Green, FL 2001-2002
Secretary Specialist GPW Arcadia, FL 1997-2001
Business Training
2005Sebring School of Hair Design: Cosmetologist
Sebring, FL
1994Bartow CST: Certificate of Completion
Bartow, FL
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