Desktop Support Manager
Resume:
Neal Limbachia
*** ******* **** ******* ****, NJ 08824 848-***-**** **************@*******.*** US Citizen
EXPERIENCE:
Ortho Clinical Diagnostics, Raritan, NJ
SAP Security Analyst May 2017 – Aug 2017
Responsible for day to day SAP security support
Responsible for taking care of daily tickets requiring SAP authorization access
Created transports from DEV for moving to Quality and Production.
Worked with User administration using (SU01)
Worked with Internal and external auditors.
Resolved segregation of duties (SOD) conflicts for appropriate Role assignment to users.
Work with user information system (SUIM) for reporting and trouble shooting.
Designed, developed, & maintained security roles as per business requirements. (PFCG)
Administer and provided Fire Fighter access
Checked Fire Fighter access log and emailed to owner to approve and verify
Movado Group, Inc, Paramus, NJ
SAP Security Analyst Apr 2016 – Mar 2017
Identified missing authorizations with the use of SU53 upon seeking manager approval, maintained those using PFCG.
Created single roles, composite roles, and derived roles as per organizational Structure.
Created transports from DEV system for QE and PROD system.
Monitored GRD SOD violation job result and mitigate risks in GRC upon approval from controller
Worked with SU01 for User maintenance
Granted and removed requested roles upon getting proper approvals from APU’s
Worked with SSO configuration in local system
Worked with CUA for user maintenance for various child systems
Troubleshoot any missing authorization issues with user using SU53 and ST01
Worked with Internal Auditors to ensure that business is running under SOX compliance
Worked with SUIM and SE16 for reporting and troubleshooting issues.
Trained and Worked with Intern for all new hires and termination process for SAP access within company
L’OREAL USA, Berkeley Heights, NJ Mar 2011 – Apr 2016
SAP Security/GRC Administrator (SME)
Utilized GRC tool for running SOD checks and mitigation process of new access.
Worked with fire fighter tool: assigned firefighter id’s to owners, administrators, controllers & firefighters; worked on configuration tables, firefighter emails &critical transaction tables.
Extensively worked in supporting business risk mitigation strategies through the implementation rules for GRC.
Worked with risk managers& internal controllers while reviewing the technical specifications for RAR.
Configured workflows for Access Request Management. (ARM)
Configured the process control (PC) solution for internal controls management which enabled members of audit and internal control teams to gain better visibility into key business processes and ensure a high level of reliability in financial statement reporting.
Provided training on firefighter and compliance calibrator, which includes firefighter user interface, strategy and reports.
Resolved segregation of duties (SOD) conflicts for appropriate Role assignment to users.
Updated RFC Users & authorization objects for work cycle users in business warehouse.
Analyzed authorization problems using system trace (ST01) and authorization data (SU53). Traced and resolved authorization issues.
Work with user information system (SUIM) for reporting and trouble shooting.
Designed, developed, & maintained security roles as per business requirements. (PFCG)
Lead and monitored a team of support analysts to ensure day to day requests were resolved in a timely manner.
Barclays, New York, NY July 2009 – Mar 2011
SAP Security Administrator (Entry Level)
Defined and managed user profiles for 5000+ employees (SU01). Created and maintained authorization objects and roles for all employees (PFCG & SU24).
Documented user role matrix and transaction role matrix with authorization limitations in preparation for the SAP go live.
Configured and maintainedcentral user administration (CUA) along with respective child systems.
Monitored system security logs and user access (SM19, ST03N).
Developed and documented process procedures for user administration and authorization maintenance.
Participated in designing, writing and implementing security related standard operating procedures for user administration, Roles and profile generation.
Worked with the user information system (SUIM) for reporting and trouble shooting.
Identified missing authorizations with the use of SU53; upon seeking manager approval, maintained those using SU24 & PFCG.
Created single roles, composite roles, and derived roles as per organizational Structure.
Medicia Holdings Inc. Dayton, NJ Jan 2007 – May 2009
MS Windows Network/MS Exchange Administrator
Johnson & Johnson, Raritan, NJ July 2004 – Dec 2006
MS Windows Network Administrator
C3i, Morristown, NJ Feb 2001 – June 2004
Desktop Support Analyst/Broadband Technician
AT&T New York, NY June 1997 – Jan 2001
Sr. Desktop Support Analyst
Lucent Technologies, Whippany, NJ Aug 1993 – May 1997
Hardware/Software Tech
SUMMARY OF SKILLS:
20+ Years of IT field experience
Quick Judgment & Decision Making
Excellent Communication, Interpersonal, & Collaborative Skills
Meticulous Organization Skills
Exemplary Ability to work in Team Environments
Dependable Problem Solving
Transitional Strategic Mindset
Expert with SAP Versions ECC5 & ECC6, PI, GRC, HCM,SRM,CRM,BOBJ, BW, BI,HR,BPC, GRC 5.3, & 10.1
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