Linux Admin

Shanmugapriyan B

Personal Information

Cell: +91-801*******

Email: priyanbsp@gmai l.com

Age: 25

Civi l Status: Single

Nationality: Indian

Objective

To find an organization that can allow me to implement my acquired knowledge and skil ls through years of study, while continuously developing my organization, communication, negotiation and management skil ls. To form part of a work team and strive towards common goals in an environment that recognizes and praises individual talents and accomplishments, in addition to allowing personal and professional growth. I have worked in different support projects by understanding the cl ient requirements, relationship of the stakeholders and criticality of the deliverables; with genuine interest in communication, negotiation and team leadership. Ensured all cl ient regulations were met and procedures were enforced to reach qual ity standards while complying with versati le scope requirements and project constraints.

Experience Summary

I am an associate with Tata Consultancy Services having 4+ years of experience. Currently, I have working experience in systems build/administration. Having good exposure to Linux administration activities

Professional Experience

Bui lt, instal led, configured, and deployed VM Linux servers in Production

(PROD), Development (DEV), Qual ity Assurance (QA), and User Acceptance Testing (UAT) environments.

Provided primary system administration of the Linux (Red Hat 6.x, 7.x) virtual (VMware ESXi, vSphere) servers. Provided effective day-to-day support for Linux systems through accurate problem identification and timely resolution of production issues. Perform timely resolution of incidents.

Binding systems with domain, user administration and setting permission, RPM package management, install ing, upgrading and removing. Configuring SAMBA, NFS server and client.

Ensured that server provisioning, maintenance, and decommissioning were consistent with company goals and objectives. Taking VM server snapshots as per user requirement.

Maintaining server security in compliance with customer and supporting vendor requirements by testing released packages, their installation and deployment.

Scheduled changes to supported Linux servers in accordance with the approved change management policies. Performed system changes fol lowing existing change management procedures and processes with proper testing and minimal impact to the business to implement security updates and patches to close vulnerabilities.

Administered software packages and patches, and maintained inventory and documentation of system infrastructure components - software, l icenses, and maintenance agreements.

Adding/Monitoring/Removing Linux servers to the SCOM. Provided day to day service support in incident, change and problem management, off-hours support, vendor management, preventive maintenance activities, and patch management.

Resolving fi le systems problems. LVM, services configuration l ike SSH and SFTP, Jobs scheduling using CRON jobs. Performed tasks to increase virtual CPU count and virtual memory capacity for VM Linux servers.

Provided support to Service Desk on resolving the issues. Logged al l activities in Remedy incident application. Worked directly with customers to resolve the issues. Participated in on call rotat ion and after hours work for planned changes and unplanned incident resolutions.

Thorough knowledge of command line concepts, user account management and files/directories management. Performed user accounts creation, modification and deletion based on requests.

Administering and configuring LDAP, DNS, Samba, SSH servers in Linux environment. Performed fi lesystem housekeeping and monitoring alerts.

Involved in configuring Centrify agent in servers and adding/removal of Linux servers in DNS.

Provided support on weekends and odd hours to ensure little to no disruption of local and operational systems during scheduled maintenance and outages.

Managed daily activities to include user support and system administration tasks.

Managed, monitored and tested individual and group user access privi leges and security.

Interact with the cl ients to talk about the problem and requests regarding the complex systems.

Monitored network traffic and adjust system parameters to increase system performance.

Developed Standard Operational Procedure (SOP) for Linux server installation and configuration.

Expertise in Incident management area. Worked as Incident Coordinator and handled up to 500+ incidents classified as minor and major outages in the environment.

Documented and Implemented Standard Operational Procedure (SOP) to be fol lowed for Incident management.

Documented and Implemented standard questioner to be asked for Incident management process.

Created centralized point of Application team and EI team contacts. This is used as reference point of contacts for Incident troubleshooting.

Designed Induction manual for newly joined employees, consisting project related process and requirements.

Expertise in using various monitoring tools l ike Sockeye, Check Nanny, LBadmin.

Crafted and Implemented Non Prod Notification template for al l Non Prod related communications.

Skil led in planning, allocation, client-communication and del ivery time management/negotiation and confl ict management

Developed excellent organizational and managerial skills.

Developed sound analytical, judgment and problem solving skil ls and negotiation ski lls.

Evaluated the project work regularly and checked its compl iance with the set plans of client.

Performed root cause analysis to find reasons for major outages and reoccurring issues that are reported in the environment.

Generated weekly /monthly reports on util ization and effort/schedule variances

Technical Skills

Ticketing tools: Service Now

Tools: VMware 5.5 (vSphere, vCloud), Red Hat

Satellite 5, Centrify, AD

Methodologies: Agile

OS: Red Hat Enterprise Linux 7.x, Cent OS 7.x,

Windows 2008/2012 R2

Monitoring tools: Sockeye, SCOM

Certification: Red Hat Certified System Administrator (RHCSA) Red Hat Certified Engineer (RHCE)

Red Hat ID: 150-230-266

Academic Formation

2013-2016 SASTRA University – Thanjavur, Tami lnadu, India

“Master of Computer Application” (Part Time)

2009-2012 SASTRA University – Kumbakonam, Tamilnadu, India

“Bachelor of Science in Electronics & Computer Science” (Regular) Abilities

Management of risk and resolution of issues under stress and with timing constraints.

Ability to foresee potential risks and take immediate preventative action .

Excellent interpersonal skil ls, great at working with, and managing people .

Ability to work in a team and contribute meaningful ideas .

Assisting team in project management standards, process improvements, documentation requirements throughout project l ifecycles.

Excellent communication skil ls:

English 100%

Tamil 100%

Excellent administrative and organization ski lls, as well as use of systems and software such as:

Excel, Word, PowerPoint, Outlook, Gmail, IE, etc.

Miscellaneous

Communicating with diverse people and learning about new cultures, literature, professional chal lenges that promote persona l growth and development.

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