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Customer Service Sales, accounting skills

Location:
AZ, United Arab Emirates
Posted:
August 16, 2017

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Resume:

JESALINE KRISTINE RICA K. GUILLENA

Hamdan St. Abu Dhabi, United Arab of Emirates

056******* / 050*******

ac1uld@r.postjobfree.com

Objective : _

Seeking a position where my extensive experience will be further developed and utilized. I have 9 years of experience in a variety fields including accounting, finance, sales, cashier and customer service. I worked for 6 years in accounting and finance field in Philippines and 3 years in UAE as a sales, cashier and customer service.

Work Experience: _ __

Landmark Group of Company - Centrepoint

Abu dhabi, United Arab of Emirates

February 27, 2014 - June 30, 2017

Senior Cashier/Customer Service

• Take payments in exchange of items sold (Cash, card, vouchers), Cross selling, Up- selling products and provide good customer service.

• Assist with placement of items, refunds or exchange, resolves customer complaints regarding the products.

• Processed transactions quickly and efficiently - Maintained a friendly and cordial relationship with the customers by greeting them and assisting them with all relevant issues.

• Calculate total payments received during a time period, and reconcile this with total sales.

• Responsible for opening/closing of the store main and operating safe, cash tally for daily bank deposit, daily counting for main and operating safe and doing admin works.

Primer the Group of Companies - Malate, Manila Philippines

July 15, 2013 - February 25, 2014

Accounting Assistant- Accounts Payable

• Processing, monitoring and posting of all accounts payable transactions such as invoices, payments,credit memo in the accounting system for the different business unit.

• Processing Government Remittances

• Processing for requirements in Bureau of Internal Revenue (BIR) Relief, Compensation, Tax, Expanded-Value Added Tax, Creditable withholding Tax and other BIR requirements.

• Processing the Rental payments in all business units.

• Renegotiated payment terms with dozens of suppliers/vendors.

• Managed the accurate and timely processing of invoices.

• Assessed and closed A/P sub-ledger on a monthly basis, validated content and resolved all issues.

Ral's Filipino Menu, Inc.- UP Ayala Land Technohub, Philippines

May 09, 2012 - April 2013

Cashier/Admin Accounting

• Taking payments for Sales thru POS machine

• Preparing Check Voucher for payment to supplier

• Preparing Monthly Payroll

• Preparing Monthly Vat/Expanded Vat

• Monitoring Daily Sales and Expenses

• Processing the monthly Rental payment.

• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies and verifying receipt of supplies.

• Answer incoming calls and assume other receptionist duties when needed

• Respond to questions and reservation or request for information.

Market Strategic Firm, Inc. - SM Supermalls

September 2008 - January 2012

Accounting Assistant

● Monitoring and Billing Deferred card payment Transaction and Affiliates (Trade transaction, Vat transaction, Non vat transaction & Services)

● Oracle AR application for all accounts receivable and Monitoring and Analyzing Outstanding Balances/Aging Report.

● Processing Debit Memo & Credit Memo thru Oracle AP/AP and Preparing Sales Invoice for suppliers and vendors.

● Major Consignor Monthly Liquidation Report and Store Consignor Monthly Liquidation Report & Store Consignor Other Charges.

● Sales exception adjustments and B2B Extraction of Department store sales.

● Monitoring of Cash Disbursement Receipt and Processing Payment for Major Consignor & Store Consignor.

● Inventory Daily Audit and Conducting Annual and Cyclical count for Department store.

● Daily audit of Prepaid Cards, Bills Payment, Show tickets & Remittances.

● Preparing Monthly Customer Service Performance Report and Preparing Monthly Customer Service Income Statement.

● Processing Monthly Rental Report per store location and Monitoring Inventory of Prepaid Cards.

● Preparing Monthly Liquidation Report for Prepaid cards per suppliers.

● Oracle Application of Payments and Collection from bills payment.

● Processing Replenishment for Remittances (Western Union).

● Monitoring the Attendance of Customer Service Assistant.

● Preparing Journal Entries and Adjusting Entries.

● Debit card/Credit Card – Daily Audit, Daily Reconciliation, Oracle Application of Payments.

Education:

Graduate of Bachelor of Science in Accountancy

Christ the King College, Gingoog City, Misamis Oriental, Philippines

Class 2003 - 2007

Personal Data:

BIRTHDATE: September 12, 1987 BIRTHPLACE: Medina

AGE: 30 years old CIVIL STATUS: Single

RELIGION: Roman Catholic CITIZENSHIP: Filipino

HEIGHT: 5'4 WEIGHT: 55 kgs.

References: _

Mr.Mohamed Yasser - Centrepoint Mall Manager/+971*********

Mr. Suraj Bopaiah - Centrepoint Head Cashier/+971*********

Computer Literacy:

Office Package: Microsoft Word, Microsoft Excel & Microsoft PowerPoint.

Operating Systems: Oracle AR, Oracle AP, Oracle GL, Merchandise Management System (MMS),

P-Count Data System, Integrated Sales Audit(ISA), Great Plains

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

Jesaline Kristine Rica K. Guillena

APPLICANT



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