Customer Service Pharmacy Technician

Natasha Smith

P.O. Box ****** • Tampa, FL *****

(Home) 813-***-****

ac1ufd@r.postjobfree.com

Professional Experience

Server, Denny’s, Tampa, FL, 02/2017 - 05/2017

G reet customers entering establishments.

I ssue receipts, refunds, credits, or change due to customers.

M aintain clean and orderly checkout areas.

R eceive payment by cash, check, credit cards, vouchers, or automatic debits.

R esolve customer complaints.

P ost charges against guests' or patients' accounts.

S tock shelves, and mark prices on shelves and items.

C ompute and record totals of transactions.

C ount money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

E stablish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Support specialist, Florida Mentor, Lutz, Fl 04/2016 - 02/2017

H elp the participants do their morning ADL's

A ssist the resident with clothing

M eal preparation

D aily Activities ( groups, therapy, outings, and restroom)

M edication Assistance

Warehouse, Amazon fulfillment center, Ruskin,Fl 08/2015 - 01/2016

S tock pods upon shipment

C ount for all items in totes

T ac time of 10 seconds per from totes to pods

S tock count of 3,000 a day

GBTC Staff, Freddie Solomon Park, Tampa, Fl, 06/2015 - 07/2015

D aily Activities ( groups, therapy, outings, and restroom)

M edication Assistance

G reet customers entering establishments.

H ead count of all children for age group(5&6,- 7,8,9,- 10-12, and 13 and up) Booth Manager, Island Delights, Atlanta, GA 05/2014 - 07/2015

A nswer customers' questions and provide information on procedures or policies.

C ompute and record totals of transactions.

C ount money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

E stablish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

G reet customers entering establishments.

I ssue receipts, refunds, credits, or change due to customers.

M aintain clean and orderly checkout areas.

P ost charges against guests' or patients' accounts.

S tock shelves, and mark prices on shelves and items. Direct support specialist, Quest Inc, Brandon, Fl 11/13 - 04-2014

H elp the participants do their morning ADL's

A ssist the resident with clothing

M eal preparation

D aily Activities ( groups, therapy, outings, and restroom)

M edication Assistance

Life Skill Trainer, M entor Network, Lutz, FL, 10/2011 - 09/2013 NeuroRestorative.com

H elp the participants do their morning ADL's

A ssist the resident with clothing

M eal preparation

D aily Activities ( groups, therapy, outings, and restroom)

M edication Assistance

Crew Member, D airy Queen, Temple Terrace, FL, 05/2010 - 03/2011

T rained staff, such as cake decorators.

A nswer customers' questions and provide information on procedures or policies.

C ompute and record totals of transactions.

C ount money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

E stablish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

G reet customers entering establishments.

I ssue receipts, refunds, credits, or change due to customers.

M aintain clean and orderly checkout areas.

R eceive payment by cash, check, credit cards, vouchers, or automatic debits.

R esolve customer complaints.

P ost charges against guests' or patients' accounts.

S tock shelves, and mark prices on shelves and items. Leveler, P ublix Supermarket, Tampa, FL, 03/2008 - 09/2008

L eveler

M aintain shelf organization throughout the supermarket

A ssist customers in locating merchandise

Crew Member, A rby's, Tampa, FL, 03/2007 - 04/2008

A nswer customers' questions, and provide information on procedures or policies.

C ompute and record totals of transactions.

C ount money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

E stablish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

G reet customers entering establishments.

I ssue receipts, refunds, credits, or change due to customers.

M aintain clean and orderly checkout areas.

R eceive payment by cash, check, credit cards, vouchers, or automatic debits.

R esolve customer complaints.

P ost charges against guests' or patients' accounts.

S tock shelves, and mark prices on shelves and items. Crew Member/ Trainer Assistant, D airy Queen, Temple Terrace, FL, 02/2006 - 03/2007

T rainer assistant

A nswer customers' questions, and provide information on procedures or policies.

C ompute and record totals of transactions.

C ount money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.

E stablish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

G reet customers entering establishments.

I ssue receipts, refunds, credits, or change due to customers.

M aintain clean and orderly checkout areas.

R eceive payment by cash, check, credit cards, vouchers, or automatic debits.

R esolve customer complaints.

P ost charges against guests' or patients' accounts.

S tock shelves, and mark prices on shelves and items. Career Objective

To obtain a challenging career P harmacy Technician position in a pharmacy where my skills and education will be utilized to the highest professional level Educational Background

Sanford-Brown Institute, Tampa FL, 2011 - 2012

Pharmacy Technician Certificate

C ompleted an intensive 11-month (900 hour)

Skills

E xtemporaneous coding

S terile compounding

I V mixture

A HA Healthcare provider CPR

O SHA Training

L aw & Ethics(HIPPA)

C alculations

P harmacology

S killed in MS Office, Advanced Data Systems and Medical Manager

K nowledge of Medical Terminology

C PR/AED Certified: Adult, Infants, and Children Externship

Pharmacy Technician, S weetbay, Tampa, FL, 2011 - 2012

P rovided customer service to incoming patients

D elivered medications to discharged patients on floor and to satellite pharmacies

K ept all medication up-to-date and removed all expired medications

P repared the medications according to the standards of quality and guidelines of the pharmacy

P rovided assistance in the IV Department

M aintained the cleanliness and safety at work environment Activities

NAACP Teen Volunteer, 2000-2002

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