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Customer Service Sales

Durant, Oklahoma, United States
August 15, 2017

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Results-oriented Recruiter with **years experience in customer service and talent acquisition across a broad range of industries. Success in leading effective strategies to improve recruitment and retention, foster relationships with educational partners, and create new recruitment pipelines. Seeking to leverage background and experience to take next career step in recruitment with a highly respected organization focused on creating strong internal teams.

Employment History:

Choctaw Nation of Oklahoma: Durant, OK November 2016 – Present


Ensure great customer service at all times; proficient in making drinks correctly and in a timely manner.

Accurately enter customers’ orders and handle a variety of payment transactions in a point-of-sale terminal system. Perform other cash handling duties.

Responsible for the receipt of monies and settlement of guest checks in accordance with all appropriate policies.

Maintain a high level of cleanliness and a safe, hazard-free work environment within area of responsibility.

Assist and oversee bar backs, as necessary, in bussing, cleaning, re-stocking and garnish preparation.

Maintain a positive work atmosphere by acting and communicating in a manner that enables getting along with guests, vendors, co-workers, and management.

Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate management of concerns and observations

Licenses/Certifications: ABLE, TIPS & Food Handler

Kforce Inc: Houston, TX May 2016 – July 2016

Talent Associate

Source candidates through networking, employee referrals, job boards, social media presence ad searches, career fairs, internet research and direct contact.

Submit candidates, providing information needed to facilitate hiring decisions, including salary recommendations.

Source prospective clients through referrals, networking, social media, internet research, sales leads and direct contact.

Schedule and conduct clients meetings to introduce new clients to the value of Kforce, with an end goal of engaging them to utilize our professional staffing services.

Prepare and present professional services proposals.

Collaborate with Kforce colleagues to facilitate the placement process, which may include presentation of candidates, interview scheduling, client preparation and debrief and salary negotiation.

As the client advocate, guide clients thorough the staffing process, ensuring they have full clarity of expectations.

Manage relationships throughout the assignment; expand Kforce presence within existing client accounts

Richard Wayne & Roberts: Houston, TX September 2010 – May 2016

Senior Executive Recruiter

Responsible for the recruitment of positions in Engineering, Geoscience, Petroleum Engineering, Land, HR, Retail and Real-estate

Billed over $680K in production

Source, select and screen potential candidates to submit to short lists to managers in need

Make candidate and salary offer recommendations to managers

Pre-qualify, negotiate and close all candidates

Full life cycle recruiting and sales

Involved in the training of new hires

Meritage Recruiting: Spring, TX January 2007 – July 2010

Recruiter for Upstream Oil & Gas

Directly source all candidates and maintain the constant flow of quality candidates for clients

Develop potential clients through cold calls, referral and networking as well as obtaining job orders and negotiating contracts and fee agreements

Responsible for maintaining and re-establishing existing clients by obtaining job orders (temp, temp to permanent and direct hire) and matching qualified candidates to the clients’ specific job order requirements to ensure client retention.

Meadowbrook Country Club: Palestine, TX January 2006-2007

Guest Service Attendant

Responsible for everyday operations including inventory, scheduling and promotions

Train and assist wait staff to ensure high quality service for guest daily

Expedite and increase the sales and service of food and beverages

Honors & Awards:

Candidate Recruiter of the Year 2011

Richard Wayne & Roberts

Top Fifty 2011 – Technical/ Professional – Direct Hire

Houston Area Association of Professional Consultants- HAAPC

Top Fifty 2012 – Technical/Professional- Direct Hire

Houston Area Association of Professional Consultants – HAAPC


Angelina College – Lufkin, TX – 45 credited hours

Software Skills:

Microsoft Office Suite, Maxhire, PC Recruiter, Recruitimax, Taloe SmartBen, InfoGenius

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