OBJECTIVE

Self-directed, resourceful and passionate team player. Bringing a successful track record in clerical work, problem solving, time management and communication to provide effective support to office.

EDUCATION

Medical Assistant/Medical Office Delta College of Arts and Technology, Baton Rouge, La

2014-2015

High School Diploma Livonia High, Livonia La

2009

EXPERIENCE

Medical Assistant/Business Office Assistant Williamson Eye Center, Baton Rouge La.

FEBRUARY 2016 TO JANUARY 2017

• Bookkeeping and maintaining other office records.

• Word processing, creating spreadsheets and presentations, filing, and data entry.

• Processing all medical records request, legal correspondence request, and insurance data.

Front/Back Office Administrative Assistant ENT Surgical Specialty Center, Baton Rouge La

OCTOBER 2015 TO FEBRUARY 2016

• Assisting the doctor with clinic by taking patients height, weight, blood pressure

• Communicating with insurance companies to verify patient coverage, get authorization for special testing, and referrals.

• Performing various procedures for allergy tests, including pricks, intradermal, and patches

JESSICA

SIMS

Baton Rouge, Louisiana

225-***-****

ac1ue4@r.postjobfree.com

https://www.linkedin.com/i

n/jessica-sims-21b221140

2

Office Assistant/Medical Assistant Externship Pediatria Healthcare, Baton e La. MARCH 2015 TO OCTOBER 2015

• Performing hearing and vision tests, vena puncture and intramuscular injections.

• Assisting physician with various medical procedures, preparing referrals and requested prescriptions from pharmacies.

• Responsible for managing vaccines, drawing up vaccinations and documentation of such. Administration Services Representative/Operator Our Lady of the Lake Regional Medical Center, Baton Rouge La

FEBRUARY 2013 to NOVEMBER 2015

• Functioning as a liaison for patients, families, and physicians.

• Coordinating meetings and travel itineraries

• Preparing correspondence and communications for the department. Sales Manager AutoZone, New Roads La.

MAY 2010 TO DECEMBER 2013

• Developed a sales strategy to achieve organizational sales goals.

• Ordinated sales action plans for individual salespeople.

• Provided efficient and professional administrative and clerical service to colleagues and supervisors

Administrative Team Lead Convergys Call Center, Baton Rouge La JANUARY 2010 TO FEBRUARY 2012

• Proficiently and professionally responded to customer and sales representatives questions pertaining to orders, product availability, backorders, price, products and services,

• Improved call center functionality and service capacity by resolving customer complaints efficiently and quickly.

• Website development and Marketing, helped create add campaigns, developed and managed a new website.

Mayor's Assistant City Hall, New Roads La.

MARCH 2007 TO JANUARY 2010

• Performing all clerical duties, faxing, filing, typing, emails, scans, mail runs and bank deposits.

• Preparing monthly payroll and registered new employees and consultants

• Balancing all incoming and outgoing funds, created and recorded all income on Excel spread sheets, recorded all transactions in Quick Books system and managing business bank accounts.

3

SKILLS

• Highly skilled in maintaining paper and

online filing systems for records and messages

• In-depth knowledge of routing and

managing incoming mail and email

• Hands-on experience in responding to

routine letters and emails

• Track record of operating photocopiers,

fax machines, videoconferencing and phone

systems, and other office tools

• Multitasking and work

prioritization

• Problem solving

• Detail- oriented

Contact this candidate