Management Information Technology

Karun Mehta (ISEB/ISTQB/CSM)

M: 516-***-****/************@*****.***

leadership & hands on Role - Senior Test Lead/Manager/Business Analyst

(Relocation not a Constraint) – H1B/I140 Approved – until 2019 march

Career Highlights

Dynamic, multitasking, and detail oriented professional with 13 years of experience in Quality Assurance & Testing for Information Technology (IT)

Successfully managed & delivered large complex Testing projects/Portfolio up to $8M-$15M for Retail/Investment/Commercial Banks & Brokers/Investors communications/Insurance & e-Commerce firms, with global implementation, and rapidly evolving requirements for both small and large enterprise projects in Executive leadership roles

Extensive Stakeholder management skills with client facing & Business Analyst roles

Experienced in shared and managed Testing service line for fixed and variable budgets

Extensively Lead & Managed onshore-offshore delivery model Team members peak size of 18+ for multiple projects under different portfolio across globally

Experienced in complex end to end integration testing management cross-functional teams

Excellent skills in manual and automation testing on Windows, UNIX & Mainframe platforms

Processes implementation, (SDLC), STLC, CMMi & TMMi, Testing Methodologies, Techniques, Testing documentation and implementation in all phases & levels

Experienced working in AGILE (Scrum), Hybrid, Waterfall & V Model methodology

Exposure to Test Driven Development and Continuous Integration, TeamCity/Jenkins

Proficient in testing with Client/Server, Desktop, Cloud, Web based(GUI), Mobile App & Tablets, Web services, Performance Technologies

Domain expertise in Payment & Card, Trade life cycle, Fixed income, Derivatives, Online banking, New client Onboarding, CRM sales & distribution & Digital Platform

Knowledge for Cross Browsers compatibility using Selenium

Extensive Database Testing using Oracle, Teradata, MS SQL queries development

Core Competencies & Technical Skills

Product & System Functional Testing

Quality Assurance Program Management

Strategic Planning & Risk/Crisis Management

System Integration Planning & Execution

Front/Back End validations & Test techniques

User Acceptance/Usability Testing (UAT)

Test scripts/Use cases development, UML

Source Safe & Change control Boards

Defect Management & reporting

OS –Windows 95/98/2000/XP/NT/DOS/MAC

C/HTML/VB/.NET/JAVA

Unix/Linux Shell Scripting

Cobol/JCL/TSO/ISPF/VSAM/FILE AID

HP ALM 11.0/QTP/UFT/SharePoint

Assembla/JIRA

HP Load Runner and Win Runner/jMeter

Communication & Interpersonal Skills

Team management & Building

Negotiating Skills & Gap Analysis

Strong Team Player and Multitasking

White & Black Box testing

Continuous Process Improvements, TMMI

Test Planning & Test Estimation Tools

Rational Clear Case/VSS/TFS

Requirement gathering & Analysis

REST/SOAP UI API

Informatica ETL, SAP

RDBMS: Oracle11G/TeradataSql13.0/PL/SQL Server 2005/MS Access

MS Office/Note 2010/Visio/Excel Macros

Professional Experience

New England Bio Lab-IT New York/Boston Sr. Technical Test Lead/Manager (May 2016 –Till Date)

E-Commerce/Digital Platform – NEB.com

Leading the SIT & UAT portfolio for vast complex NEB website (domestic & international) for scientist’s research & e-commerce products. Interfaces migration for front and back end applications - Migration from Sitecore (Content management System) 6.5 to 8.1. ShopVisible to Insite (E-commerce Platform). Real time product data, prices & orders flow validation with Paymetrics (payment card processing), Vertex (address verification), SAP (sales order processing), Salesforce (user Registrations) & Punch-out catalog (Sci Quest system via CXML) for B2B, B2C, ERP, CRM applications

Requirements analysis & gathering, Architectural design, Wire frame & Prototype review

Test management, Test strategy, scheduling, monitoring, controlling and reporting

Test priorities, effort estimates, Traceability Matrix, Test cases development and Defect Triaging

Daily liaising with 3rd party vendor’s development team size ^20 for Site development & external interfaces & systems (located at different locations)

Implemented agile Process – Sprint Planning session/User Defined stories/Product backlog, daily stand up call & Retrospective. Conducted daily standup scrub meeting in CSM absence

Mobile & Tablet testing on Windows and Mac operating Systems on IOSV9 & AndroidV6

Cross Browser compatibility testing. IE, Safari, Chrome, Mozilla, Firefox, Edge using Selenium

Lead onsite team for QA/UAT team size ^5 for Multi-tiered system & Enterprise architecture

Performance Testing - Load and Stress testing using SOASTA & jMeter

Daily Interaction with User community, Usability testing & customer data conversion testing process from ShopVisible to Salesforce. Middleware tests for web order (Insite) & sales orders in SAP

Reduced defects profile by 10% in 8 weeks during static testing and reviews

Application Environment: Java, HTML5/CSS, Ajax, ASP.NET, Sitecore 8.2, Insite Ecommerce platforms, SAP 7.5, Salesforce, jMeter, Assembla, SOASTA, Selenium Web driver, Ab Initio, AZURE, Jenkins, API, XML, cXML, XML Spy tool

BROADRIDGE Financial Solutions New York Sr. Technical QA Lead (Sep 2013 –June 2016)

Investor Communications & Technology Solutions –Investors Client Postal Mail -Output Services/ Digital Platform & Financial security Transactions- Fluent

BPS (Brokerage security Processing services & Proxy voting system)

Senior Test lead/Manager role for testing activities on different Transaction reporting & Digital mail product applications (Fluent) for $10M - Product and Multi-Tiered System Testing

Lead QA engagement for digital mail large systems applications for joint venture between Inlet, Broadridge and Google Incorporation

Implement QA methodologies for Digital mail on US/Canada Post Platform & Output Services

Built QA Program Strategic planning & execution -Develop Project Test plans, Estimations, End to End System Test strategies & Resources planning on multiple projects under Project portfolios

Co-ordinate & lead the testing efforts of multiple applications projects executed from near shore(Canada), offshore(India) & cross-functional project teams (Fluent & Proxy)

Led & supervised FTEs and Consultants resources in Onsite-Offshore delivery model ^Peak Team size =10+. Established Onshore/Offshore model delivery for Fluent & single point of contact

Successfully built an offshore functional team at Hyderabad, distribute the workloads, progress track

Daily/weekly/Monthly Status Reports dashboards for Senior stakeholder’s VP and Directors

Release management. Established Entry/Exit & quality criteria & Statement of work review

Risk & crisis management & Implemented Quality gate assessment for each phase

Vendor management for clients & Interviewed candidates for Team onboarding & coaching

Implemented PDF/AFP comparison tool & Process Improvement & Regulatory compliance

Successfully established & overseeing implementation of Test automation tool strategies for Fluent APIs execution using QTP/UFT & SOAP UI tool

Establish KPI/Metrics to measure the testing process within the program & Agreed deadlines

Governance–Implement testing processes, enforces compliance, standards &Internal/External audits

Facilitated Data migration activities for 1.5 M user base, Informatica ETL tool workflows. Data Mapping and Metadata testing

Back office in-bound/out-bound data feeds & flows validations for Trades (Equities, MF, Option, FI) securities transaction processing for clearance and settlement date using BPS (multi-client and multi-currency system)

Testing Strategy for Output Services Financial, Retail & Investment Banks clients for stockholders mailing applications. Factory controls, Machine 2D, Window 2D, Full service IMB, Edge Key Line for USPS (United States Postal Services) mailing standards

Factory floor checkout & Post Implementation review. Program Audit trail

Established QA processes & engagement between O/s and QA department

Digital Mail platforms applications testing – Print & E-Delivery documents conversion to digital for Financial clients and Proxy voting shareholders & Mutual Funds proxy solicitation

Fluent–single Digital platform for Bank/Brokers dealers and Financial clients to manage transactions and documents for their retail and financial institutions accounts with single sign-on

Test Driven Development. 50+ APIs execution using POST/PUT/GET/DELETE, HTTP methods

Implement strategies for Automation Frame work for automating all APIs, reduced manual Testing turnaround

Extensive database validation using Oracle & Cloud applications Digital testing, AWS servers

Implemented Testing Best Practices & contribution to TCOE – center of excellence

Analyzed & contributed to Functional Requirement Documents (FRDs) and Business Requirement Documents (BRDs)

Use case development using UML & Requirement management

Application Environment: Java, HTML, HP ALM- Quality Center v11.0, TSO Mainframe v7.0, AIX v 6.1, Linux, Unix, Oracle 11g, Rest API, SOAPUI, Microsoft One Note 2010, SOA, Putty, IP switch Professional, Informatica, File this Fetch (Documents provider), FileZilla, JSON, XML, Visio

MORGANSTANLEY New York

Senior Test Lead/Onsite Test Coordinator (Sep2008–September 2013)

Statements Renovation (GWM & PWM), WebNAS, Gain& Loss, Cost Basis-Trading Platform, New Account Opening, MS3D (Investors Account Portfolios), FA – Financial Advisors Team Registry

Sr. Onsite lead & coordinator, managing portfolio of projects and coordination with multiple resources ~ peak team size 18 at Onshore/offshore (India)

QA for client reporting applications in Test & Production environment

Extensive understanding & performed testing of upstream and downstream for Wealth & Asset management applications, complete trade life cycle and flow of data between the systems

Mutual funds, Equities syndicate Trades order entry trading. Trade and settlement dates

Testing for Accounts, Holdings & Activity for different type of accounts for Ultra and High network clients as part of Morgan Stanley & Smith Barney collaboration

Developed and managed Test execution for 1500+ Test cases monthly for 16+ worskstreams data points (Fixed Income, Equities, Options, IRA, Mutual funds, Bonds, Global currency, Holdings, AI & Managed Futures Etc. securities for Private and Global wealth managements clients) for Active Assets/Business Scape/BSA/IRA accounts types & Portfolios

Interaction with BA’s & SME’s (Subject Matter experts) & IT for Business Requirements gathering Architectural design, Wireframe review, Change Controls Board meeting & Release management for multiple financial products & back office systems

Collaborated with Account Services, Balance & Control, Cashiers, Margin, Money Market, Mutual Fund, Fixed Income, Retirement Services, Statements/Confirms/Return Mail, and Operations teams to facilitate and scribe operation guide reviews for worskstreams determining data points validations & conversion for the retail & investors clients

Continuous support to UAT & large business groups (upstream and downstream /data providers)

Review & creation of Functional Test Strategy, Test Estimates, Master Test Plan, Testing Milestone plan, Test scenarios, Test cases, Test data management & Test summary reports based on implementation sequence for functional and non-functional testing

Conducted Testing deliverable walkthrough, Projects statistics, Defects Post Mortem Analysis sessions with Senior Executive & Programme stakeholders and ensuring sign off

Status reporting including daily, weekly & monthly execution report

Monthly testing strategy deck presentation to all the project stakeholders describing about the test strategy & planning for a month for Test delivery

Facilitated &Scribed Daily defect call with Dev/OPS/Senior Executive/Business Sponsors/Program Directors/PMOs for Defects reporting tracking & management of new and outstanding defects till closure. ^500+ defects quarterly

Automate the Statements Balances validations for Monthly, Fiscal & Annual statements using QTP & data analysis. Built QTP Automation framework requirements for Statements Portfolio projects

Responsible for all escalations to the management & project team

Day to Day planning of tests for Offshore delivery teams and ensuring on time delivery as per plans for all phases of projects. Resourcing Estimates

Daily support to offshore teams and review of offshore deliverables and provided feedback for improvements. Daily Offshore calls conducted and frequent night support to overlap time

Knowledge transitions of applications to offshore delivery teams and documents knowledge transfer documents

Identify and execute risk and mitigation strategies. Risk based Testing and business acceptance

Functional, Regression, White & Black Box, E2E tests Smoke/sanity for all critical functionality business functions

UAT on AML (Anti money laundering) & KYC applications for New account opening flows

Production Support – Post deployment

Knowledge on CCAR applications – XML & Excel Report analysis

Achievements – Implemented Static testing methodology helping the Programme to identify design defects in study phase and Print checkouts finding defects on production floors -Broadridge: Management interaction & usability testing for Morgan’s client print vendor (Columbus, Ohio)

Application Environment: On demand (PDF Storage Tool), Teradata SQL 13.0, Mainframe, Quality Center, GUI, QTP, Desktop, Client server, Java, .NET & Web services applications, XML, MF /Equities trading systems

(Lloyd’s/Barclay card/CFS) London/Brighton/Bristol (United Kingdom)

Software QA/UAT Lead Analyst (April 2005 –Sep 2008)

On Deputation for England & French based clients, ‘’Cooperative Financial Services Lloyds TSB’’, ‘’Barclay Card’’ & ‘’Boots’’ from Xansa (Steria)

Mainframe Testing for Visa card Updates and Master card (ABU) automatic billing updater for Card Acquirer and Issuer/Merchant systems for inquiry & response files

Billing & authorization for Card Payment Program- card on file updating testing

On-Line real time Applications tested for Global Money transfer & Foreign Exchange Trading systems

End to End, System Integration Testing, User Acceptance Testing for Lloyds TSB for retail & online banking accounts and loan products –banking user swim lane flows from Account opening, Funds flows, and closure. Sales Interview integration to your finance platform

Testing for automated business workflows for Lloyds Credit card arrear fund recovering using credit risk (FDI-First Data International) & their personal accounts (CBS- Core Banking System)

Annuity and Insurance products testing for CFS products integration with external systems

Performed Live and Usability Testing for 2 Weeks for Print and Scan and SISHF (LU&T) at Bristol

Proactive Interaction to follow-up with 3rd party providers, Banks, Brokers & vendors, PMOs, Business and Technical stream leads on complete Testing & defect management and issue resolution

Performed Web based Ecommerce Testing in QA, UAT and Performance Testing for Boots.com

Reduced defects resolution turnaround time & gained client appreciation & recognition on finding critical Interfaces and systems integration defects

Application Environment: Chordiant, J2EE, Mainframes, HP Quality Center, .NET Framework, XML, SOA, Cobol, JCL, DB2, VSAM, File AID, TSO, ISO/ISPF, Web, Visual Basic

CADENCE DESIGN SYSTEMS - PICASSO Jan 04 - Feb 05- UP, (India)

Configuration management of CIC products on different OS platforms (Sun Solaris, AIX, HP and Red Hat Linux)

Performed Regression testing on Verimix Tool & Configuration Management support to CIC local department

Extensively hands on Shell Scripting, Linux/Unix commands and code repository tool CLEAR CASE

Application Environment: UNIX, Linux, C, C++, Quality Center, Sun Solaris, AIX, HP and Red Hat Linux

Training, Certifications & Education

WebSphere I.B.M certified

IT Internship at Eastern Union Cooperation, Abu Dhabi (UAE)

PMP certification preparation

DNIIT, (National Institute of information Technology) New Delhi, India - Two Year Advance Diploma)

Masters & Bachelors (MCA in 2004, BCA in 2001) in Computer Sciences, New Delhi, India

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