Post Job Free

Resume

Sign in

Administrative Assistant Customer Service

Location:
Calgary, AB, Canada
Posted:
August 15, 2017

Contact this candidate

Resume:

SUZANNE MILLAR

Phone: 403-***-****

Email: ac1ucc@r.postjobfree.com

SKILLS AND ABILITIES

Summary:

Proficient in Microsoft Windows, Outlook, Word, Excel, and PowerPoint

Proficient in Livelink database and SAP

Over ten years of administrative experience, including: document design, project and task management, transcription, inventory control and preparation of purchase orders

Proven ability to respond immediately, confidently and confidentially to co-workers and customer requests

Strong organizational and multi-tasking abilities with ability to follow directions and work independently

RELEVANT EMPLOYMENT HISTORY

2017 May to Present

Costco Wholesale

Deli Services

• Prepares packages and labels for meals, entrees, salads, party trays, rotisserie chicken, ribs, sushi, and sliced meats and cheeses

• Assembles take-and–bake pizzas

• Measurements and portion control

• Cleaning, sanitizing, and food safety

2016 Oct to present

Calgary Italian Bakery

Deli Clerk

• Customer service, answering phone

• Cash register and credit/debit machine, cash out

• Taking and filling orders, recording and merchandising bread

• Cutting meats and cheese

• Preparing sandwich counter and making sandwiches

• Cleaning and sanitizing, Food safety training

2016 Jul to Oct

Calgary Italian Bakery

Retail merchandiser

• Baking off various breads and buns and merchandising products

• Preparing and handing out samples for customers using Food Safe Handling Techniques

• Assisted in Coop Pop-up Markets

• Product information to customers

2016 May to Jun

Suncor Energy Inc. (Contractor - Bowen)

Travel Coordinator

• Processing travel requests, assigning flights and camps for Suncor employees and contractors

• Data entry into Amelia and My Travel, Suncor booking systems

• Ability to problem solve with strong written and verbal communication skills

• Auditing flights for accuracy

• Organized and able to meet tight deadlines within shift

2012 Jan to 2014 Jun

Suncor Energy Inc. (Contractor - Roevin Technical People)

Contract Assistant, MacKay River SAGD Site (FIFO)

• Assisting in the coordination of Suncor’s end to end change management process

• Attesting payment certificates, resolving payment issues

• Proficient with Livelink and SAP

• Archiving of contract documents and closeouts of contracts

• Meeting Minutes notes, distribution, booking and maintaining bi-weekly meetings

• Logging and routing of LEM’s, payment certificates, and change proposals

• Filing, photocopying, and scanning of confidential documents

2011 May to Dec

Suncor Energy Inc. (Contractor - Roevin Technical People)

Administrative Assistant to Suncor’s Director of InSitu Sustaining Projects

• Arranging meetings in Outlook, Live Meetings, and Bell Conferencing

• Preparing daily folders and approvals for the Director and VP

• Organizing documentation, scanning, and printing documents

• Arranging travel, assisting with events and functions

• Ordering office supplies and business cards

• Compiling expense reports and Purchase Requisitions

2010 Jan to Dec

Oilsands Quest Inc.

Data Entry Administrator

• Filing, scanning, organizing and maintaining hard copy and digital well files

• Managing well file documentation, hard copy and computer files

• Computer file management and verifying of well file document names

• Creating tracking spreadsheets and making comparisons

• Data entry and maintaining spreadsheets in existing Excel spreadsheets

• Creating, detailing and compiling well files information into Excel spreadsheets

• Researching and verifying documentation and completeness of all well files

• Providing general support to the Exploration and Engineering department

2009 Apr

Canadian Marketing Association

Contact Management for Database

• Data entry and updating database in Excel

• Phoning and following up on membership

• Conducting on-line searches to update company names and postal codes

1998 Nov to 2008 Nov

The Alberta New Home Warranty Program

Administrative Assistant

• Providing administrative support to a Marketing Department of 4

• Fielding incoming calls and emails from customers and builder members

• Conducting outgoing calls to encourage participation in various events

• Updating builder information in database

• Managing mailings to builders, including: compilation of lists, merging documents for personalization and printing, coordinating supplies to get mailing out

• Administering Service Awards for 5 regions in Alberta, including: processing of data to determine eligibility and the preparation of awards, set-up and take-down of award ceremony event, registration of participants

• Administering Customer Choice Awards, including: validating and compiling customer information in spreadsheets, preparing files for mailing and mailing out of surveys, printing of labels and reports to builders

• Coordination of education sessions for builders, including: organization of registrations, booking of facilities and arranging food for training sessions

1998 May to Aug

Albi Homes

Construction Administrator

• Enrollment of homes with The Alberta New Home Warranty Program

• Various paperwork, filing and photocopying

• Reception relief and phone request for information from trades

1996 Jun to Sept

TransCanada Pipelines

Toll Design Assistant

• Developing of point-to-point computer model

• Creating fuel ration spreadsheets with supporting information binders

EDUCATION

2012 Contract Administrator Courses through Suncor Training Matrix

2011-2012 Petroleum Land Foundation Courses, Mount Royal University, Calgary, Alberta

1996 Office Administration Diploma, SAIT, Calgary, Alberta

1986 Grade 12 Diploma, Clarence Fulton High School, Vernon, British Columbia

REFERENCES

Available upon request



Contact this candidate