Administrative Assistant
Resume:
Sherrell L. Brown
************@*****.***
Objective: Results-oriented team player with excellent analytical, problem solving and
organizational skills. Seeking to unite with an employer that will allow for me to maximize my potential growth within the area of my expertise.
Education: Western Iowa Tech Community College
Major: Business Administration
Associates Degree in Arts & Science, December 2010
Experience:
University of Illinois at Chicago, Chicago, Illinois
Center for Clinical and Translational Science
Administrative Assistant December 2016 - Present
Assist the CCTS Director and Director of Administrative Operations
Manage procurement activities; create requisitions, an maintain inventory
Managed employee Vacation/Sick Leave reports
Managed Accounts Receivable/Payable
Coordinate equipment ordering and maintenance
Monitor expenses and reconcile financial reports
Assist staff and guest speakers with travel arrangement
Prepare and submit employee reimbursements and program advances
Primary contact for all Center-related Facilities Management and Telecom requests
Center for Clinical and Translational Science
Special Events Facilitator November 2011 – December 2016
Coordinated Seminar/Events/Workshops
Managed procurement activities; create requisitions, and maintain inventory
Coordinated equipment ordering and maintenance
Monitored expenses and reconcile financial reports
Assisted staff and guest speakers with travel arrangement
Managed employee Timesheets reports
Managed account receivables
Answered inquiries and resolved problems
Frontier Communications, Burnsville, MN
Customer Service Specialist March 2011 – July 2011
Handled high call volume of inbound calls from customers with questions
concerning service, billing and account management.
Built a customer relationship through quality selling and service by interacting with internal/external customers in a professional manner;
Worked with callers to efficiently resolved issues/problems associated with their service
Adventure Staffing, Sioux City, IA
CNA & Data Entry Specialist November 2008-December 2010
Maintained confidential records and information in hard copy and/or electronic form. Implemented procedures and recordkeeping systems to support the clerical functions performed by the unit.
Traveled throughout the surrounding areas of Iowa, Nebraska and South Dakota.
Assisted disable individuals inside of a senior citizen setting.
Gap Outlet, Sioux City, IA
Customer Service Representative October 2008 – August 2010
Customer relations and services, properly utilized company software, assisted customers and merchandise display.
Coordinated promotional material for special events for the department.
Helped coordinated/facilitated special events for parent company.
Embassy Rehab & Care Center, Sergeant Bluff, IA
CNA & Data Entry Specialist Sept 2007 – October 2008
Coordinated new-resident orientation.
Implemented procedures and recordkeeping systems to support the clerical functions performed by the unit.
Ensured regulatory documents met state compliance. Maintained confidential records and information in hard copy and/or electronic form.
Assisted disable individuals inside of a senior citizen setting.
Marshalls, Maple Grove, MN
Supervisor/Event Coordinator August 2006 – August 2007
Planned and coordinated promotional and marketing material for department events. Directed and coordinated all clerical functions of the department.
Used independent judgment to ensure functioning of department.
Managed a team of 10 employees. Management role included disciplinary actions. Reviewed overall work production and staff utilization to evaluate progress in achieving goals.
Traveled to other stores, and was responsible for training other customer service representatives.
Software:
Microsoft Office Suite, Banner, EDDIE/WebIntellegence
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