David James Ridgway

***** **** ***.

Zephyrhills, Fl. 33542

Phone-813-***-****

Cell-813-***-****

ac1u6q@r.postjobfree.com

Objective:

Seeking a career opportunity that will challenge my abilities in computer information technology

Qualifications:

Detail oriented, multitasking, flexible team player whom is positive thinker with excellent planning skills, quality conscious, successful communicator, dependable, and quick learner with proven experience in computer field.

• PC Tech A+ Certified +11

• IBM Mainframe Operator +20 years

• Unisys Check Sorting 5 +

Work Experience:

Tampa Electric

OCE Canon Printer Operator

Tampa, Fl. June2015-Dec2016

• Creating checks, reports, and utility bills

• Transfer computer batches between 2 IBM mainframes then maintain 2 Canon OCE 466 laser printers which makes between 2 and 5.3 million lines of print per day

• Using an IBM 6262 impact printer, I can print several kinds of checks and labels

Geeks on Site

PC Technician

Tampa, Fl. June2012-Dec2014

• Receive phone assignments from Geeks on Site agency.

• Going to the residential or business customer

• Troubleshoot Windows computers and Home/Business network issues then if possible remedy the software or hardware issue.

• Normally, after introductions, I would have the customer tell me the problems with the computer. In the short term, I would try to debug the computer issue by uninstalling the suspect software.

• Clearing the way, I would run proven Ada-ware removal software to free up computer resources then clean registry and user temp files to stop malware from infecting cleansed operating system.

• Using the startup msconfig utility, I would turn off unnecessary software items which slow down the whole computer.

• Using a hard drive utility, I would defragment random files, so computer can run at optimum speed.

• Defending computer with a proven Anti-Virus software, I am confident to return ownership back to the customer.

Tampa General Hospital

Tampa, Fl.

Mainframe Operator/ PC Tech/ Help Desk Aug 2005 - Apr 2010

• Started the nightly scheduler, scanned return codes for any abends, restarted abended jobs.

• Monitored CICS/JES2/MVS/TSO/NETVIEW subsystems, created backup tapes for offsite storage

• Serviced IBM AutomaticTapeLoader, and checked servers for network issues.

• IPL’d IBM 390 system every 3 weeks, maintained Helpdesk call center to reset passwords

• Managed 2 Xerox printers using JES2 commands, replenished 20 to 30 cases of paper stock, and binding reports with a power stapler for department report distribution.

• Image 30 standard computer stations, and mobile laptops using Norton Ghost

• Solve issues with many kinds of printers, network, and scanners

• Install or configure proprietary software

• Supported the helpdesk by troubleshooting all kinds of Dell/HP computer related helpdesk tickets.

• Often tasked by network issues, I was able to trace most switch/router solutions, HP 4250/4015 laser printer/ Brothers /Canon scanner configurations

• Reinstall applications for laboratory, medical records dept, or nurse workstations. Also, replacing workstations

• Migrated personal data to the new computer.

• Working with Active Directory

• Knowledgeable of network services such as Operational Units, auto logon names, and multi-Group policy

• During after hour training sessions and executive news ceremonies, I was A/V assistant for the half a dozen conference rooms at all over the building.

Washington Mutual Finance

Lead Computer Operator 1 Aug. 2000 - May 2004

Tampa, Fl.

• Insure programs are processed correctly and solve anticipated processing problems following same instructions and guidelines

• As IBM 390 OZ10 mainframe operator I maintained integrity of control room environment, multitask mainframe operations, ensure system availability for users on daily basis, troubleshoot software abends, interface with various support groups regarding abends hardware errors, updated offsite tape records in JCL logs, service peripheral operations

• Having 6 AS400 midsized computers, I ran work sheets/system backups/and reset logon users, checked CICS/regions, Server backups,

• Network responsibilities included VTAM (Bureau-link) cross domains-nodes-lines-modems, point to point data transmissions

• Rapid, mounting tapes, pull scratch tapes, printed bank statements with IBM 8350 printer, bursted and distributed reports to department and regional heads for 700+ loan offices

• Ran Unisys operations for all Citizen bank branches in Boulder Colorado.

Alternative-Resources

Lead Computer Operator May-1999 - Aug.-2000

Kannapolis, NC

• Having IBM 390 and 45 tape drives, I was mainframe lead operator.

• Using Roscoe/JESmaster; ran maintenance jobs for mainframe in England for weekends, IPL system on Thursdays

• Created 2200 backup tapes for on/offsite storage.

• Dealing with hardware controller issues, tape drives needed lots of attention, and IMS database needed constant observation for opening backups.

• Pulled scratch tapes from printed scratch sheets.

First Union Bank

Computer Operator 1/ Check Machine Operator June-1996 - April-1999

Charlotte, NC

• Tape drive operator for 9310 Storagetek robotic tape drive silos which also included Helpdesk, and server backup duties.

• Monitored ISPF subsystem, and replied to messages.

• Operated high speed IBM 3890 check sorter for data center in Columbia SC and later moved to Charlotte NC data center.

• Lead High speed Check/Mailroom sorter- Preparing outgoing checks with IBM3890 sorter, I distributed department mail, counted check bundles, correlated dollar amounts from paperwork then entered figures into Access report for Data Center Manager.

Nationsbank

Check Machine Operator May-1995/May-1996

Columbia S.C.

• Sorted checks for high speed POD capture on IBM 3890

• Sorter, and mailroom distribution duties included going in the bundled check bags

• Decollate, burst, and distribute cash invoices reports which I delivered to Federal Reserve

First Florida Bank / Barnett Bank

Computer Operator 1/Unisys high speed check sorter March-1987/March-1995

Tampa, Fl.

• IBM 3081 mainframe tape drive operator, pulled scratch tapes, ran weekend mainframe maintenance jobs, print room operator for 3 IBM 8350 printers which prints various bank statements for 65 different banking institutions

• Replace 30 or more cases of paper every shift, and printed checks and bonds with Kliensmit check impact printer for Tampa Shipyard.

• Working print room distribution, I would decollate and burst bank statements, and or remove preformation ring holes from both sides of 20 for more stacks of statements for Matchmaker dept.

United States Navy

Lead Computer Operator 1 Nov.-1975/Nov.-1979

• IBM 260 computer operator for Satellite data center, created IBM cards, and collected data for mainframe computer.

Education:

Jan 2012 Received Dell new to product Diploma at Stream Global

Aug 2005Passed hardware and software A+ Certifications

2004-2005 Pasco Hernando Community College

Earned 24 credits toward AS degree in Computer Science

1984-1987 - University of South Florida Tampa Fl. AA Degree Equivalence/ major/English Literature/Minor Computer programming. 62 Credits

1980-1983 - Hillsborough Community College Tampa FL. AA Degree/Liberal Arts. 62 Credits

1976-1979 - Naval Cryptology School Pensacola FL. Diploma

1973-1975 - Hillsborough High School Tampa Fl. Diploma

References

Steve Boyd-Tampa General Hospital-813-***-****

Neil Kirschman- Lockheed Martin-813-***-****

Chris Singh- Lockheed Martin-813-***-****

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