AMANDA HANK

*** *** *****, *** ********** PA ****0 ac1u2z@r.postjobfree.com 717-***-****

OBJECTIVE

To obtain the position as an Administrative Assistant to better serve our community. Bringing a positive attitude, organized approach, excellent time management skills and a desire to succeed in a fast-paced environment to make a difference in the office administrative procedures.

SKILLS & ABILITIES

Answering Telephones, Appointment Setting, Billing, Business Correspondence, Calendar & Docketing, Calling Customers, Customer Relations, Customer Service, Employee Relations, Event Coordination, Filling, Greeting Customers, greeting potential new hires, Inventory tracking, Maintaining office records, Microsoft Excel, Outlook, PP & Word, Ordering office stationary.

EXPERIENCE

Office Coordinator • Homespire Windows & Doors •

Feb.2016 – current • 1-800-***-****

(Sister company to bath fitter)

1-800-***-****

Follow office workflow procedures to ensure maximum efficiency

Maintain files and records with effective filing systems

Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.)

Greet and assist visitors when they arrive at the office

Monitor office expenditures and handle all office contracts (rent, service etc.)

Perform basic bookkeeping activities and update the accounting system

Deal with customer complaints or issues

Monitor office supplies inventory and place orders

Assist in vendor relationship management

Regional Administration supervisor • Bath Fitter •

October 21, 2013 – February 1, 2016 • 1-800-***-****

Coaching and motivating 13 employees over five different states with Administrative duties

Accepts Resignations, Initiates Termination and Process layoffs

Approves and reviews time sheets, and approves overtime

Creating and presenting performance reviews

Training new employees and coaching existing employees

Staffing, placing employment ads, conducting phone interviews and setting up in person interviews

Mangers the customer’s funds and funds between our company and finance lenders

Investigating complaints and performance concerns, implement disciplinary action if needed and conversing with our Human Resource department.

Updating our Administrative Manual

Traveling to other branch offices to manage off site employees

3 awards for Administrative of the month

Completed Reasonable Suspicion Testing Training Classes

Proficient in Microsoft Word, Excel and PowerPoint.

Chiropractic Assistant • Camp Hill Family Chiropractic•

June 2010– October 2013 •717-***-****

Helping patients become well through chiropractic care.

Over the count collections

Processing and scheduling patient care programs

Taking X-Rays and other diagnostic tests

Conducting new patient exams and medical history treatment documents.

Setting patient appointments

Answering incoming phone calls from patients etc.

Contacting health insurance companies for treatment options and regulations.

Medical Assistant • Dr. Todd Pelleschi Foot Doctor•

August 2006– April 2009 •717-***-****

Assisting the doctor with exams

Cleaning exam rooms

Taking X-Rays and other diagnostic tests

Conducting new patient exams and medical history treatment documents.

Setting patient appointments

Answering incoming phone calls from patients etc.

Contacting health insurance companies for treatment options and regulations.

EDUCATION

High School diploma • June 2006 • Red land high School

CNA • June 2006 • Cumberland Perry Vo-tech

REFERENCES

Available upon request

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