Post Job Free

Resume

Sign in

Customer Service Sales

Location:
Memphis, TN
Salary:
21.00/hr
Posted:
August 16, 2017

Contact this candidate

Resume:

Charlisa S. Fair

**** ******* **** *****

Olive Branch, MS 38654

662-***-**** – ac1u1k@r.postjobfree.com

Active Secret Security Clearance

SUMMARY OF QUALIFICATIONS

Over eight years of experience in logistics operations and analysis. An accredited educational background in military science, biochemistry, histology, statistics, research and experimenting. A strong and excelling background in customer service. Extensive training in testing and experimenting various computer software and automation systems and troubleshooting. Exceptional and effective leadership skills, as well as, coordinating, planning and team building capabilities as it relates to sales, programing and training operations.

A verifiable record for:

Strong organizational, prioritization, ability to quickly learn and time management skills.

Extensive experience with research as it relates to environmental and biological sciences.

Experience in performance of strategic planning and execution.

Secure knowledge in Property Accountability and Management.

Proficient in Microsoft Office (Excel, PowerPoint, Word, SharePoint, Outlook).

Trained and experienced in various communications networks.

Extensive customer service experience as it relates to retail sales, providing educational information, wireless communication sales, consumer electronics sales and business development.

Knowledge of statistical, financial, data processing techniques, principles and a working knowledge of graphics software, statistics software and word processing.

Efficiently developed presentations for briefings and routine reports.

Experience in working in multidisciplinary teams, in different faculties, schools and laboratories.

EDUCATION

BA Biochemistry, Minor Military Sci. – University of Mississippi – University, MS 2014

Basic Officer Leadership Course – Army Logistics University – Fort Lee, VA 2015

WORK EXPERIENCE

IDEXX Laboratories - Memphis, TN - November 2015 to Present

Medical Laboratory Technician II

Specialize in immunohistochemistry. Performs immunohistochemical and histochemical tests staining tissues as required by pathologist.

Prepare specimens for pathologist by processing, cutting, embedding and staining.

Responsible for maintaining emails, shipping and receiving specimens.

Communicates with both customer service reps and Pathologist.

Conducts unique staining procedures by hand and by automated machines.

Prepare microscopic animal tissue slides for pathologists

Ensure quality assurance of chemicals and stains.

United States Army Reserve

Second Lieutenant / Logistics – December 2014 - Present

Quartermaster Officer

A broad knowledge for and supported operations dealing with the procurement, supply, and maintenance of equipment, with the movement, evacuation, and hospitalization of personnel, with the provision of facilities and services.

Responsible for the accountability of soldiers by maintaining an accountability log and collecting and documenting all medical and financial issues and reporting to senior management.

Gained experience in coordinating and planning training meetings with and for Junior and Senior Officers for complex training operations.

Prepared and presented PowerPoint presentations; created spreadsheets and memorandums for Junior and Field grade Officers pertaining to past, current and future training operations.

Strategically planned moving operations as it relates to supply operations, transportation and medical evacuation.

Helped administer classes and assisted soldiers on filling out defense travel documents, submissions and solving issues of travel.6

86th Training Division – Fort McCoy, WI

Joint Military Operations Data Analyst - Present

Effectively developed reports and deliverables for senior management.

Reviewed data to determine operational impacts and needed actions; evaluated issues, trends and areas for improvement for on-going operations.

Extracted, loaded and modeled large amounts of data using MS Excel, Access and other data warehouse analytical tools and sources.

Trained and mentored over fifteen other Data Analysts while assisting with questions and changes pertaining to software errors and computer application updates.

Performed system maintenance to update records, specifications, and operating procedures of site systems.

Assigned specific tasks to mid-level analyst during on-going operations.

Transportation Specialist – December 2008 – December 2014

Comprehensive knowledge of management and organizational techniques, systems, program, and procedure to conduct special assignments and actions associated with the commands goals, efficiencies and increased productivity with reduced manning.

Knowledge in developing plans, procedures, and proposals directed toward improving command-wide transportation and logistics readiness functions; i.e., preparing plans to meet substantial changes in workload, proposing and justifying revisions in staffing levels, work priorities, and deadlines.

Ability to coordinate with other division chiefs, higher headquarters, and subordinate installations to resolve problems or make changes affecting users of the transportation functions to include changing the organization of work or assignment of functions to positions to improve workflow and/or services rendered to users.

University of Mississippi – University, MS

Biochemistry Department – January 2011 – November 2014

Researcher – 4-5hrs/week

Conducted experiments and analyzed results, either with a definite end use to develop new products, processes or commercial applications, or to broaden scientific understanding in general.

Conducted over 100 experiments in a laboratory setting analyzing various sources to provide information on compounds or quantities of compounds using analytical techniques and instrumentation, such as gas and high performance liquid chromatography, ion chromatography, electro chromatography and spectroscopy (infrared and ultraviolet) and other software used for conducting experiments.

Interpreted data and adhered to strict guidelines on documentation when recording data and reporting scientific results; used a range of methods when conducting experiments.

Familiar with and tested on the health and safety issues of chemicals used in experiments and the maintenance of laboratories.

Veteran Affairs Registrar – University, MS

Veteran Assistant Advisor – 25hrs/week – August 2013 – June 2014

Provided guidance and information to veterans about their educational benefits.

Worked with senior advisors to meet their goals of planning and executing training materials and operations.

Gained an extensive experience with Microsoft Office Word, Excel and PowerPoint by filing important documents into a database and keeping accountability of student veterans’ education status.

Planned and helped administer classes to over 2,000 student veterans on signing up and utilizing the GoArmyEd program for Tuition Assistant.

Effectively communicated with students by conducting phone calls and sending emails concerning educational benefits.

WE Wireless – Cleveland, MS

Sales Associate – January 2015 - March 2015

Discussed type, quality and number of merchandise required for purchase.

Recommended merchandise based on individual requirements.

Advised customers on utilization and care of merchandise.

Explained the use and advantage of merchandise to customers.

Answered customers’ queries and concerns.

Quoted prices and discounts as well as credit terms, trade-in allowances, warranties and delivery dates.

Prepared sales contracts and accepted payment through cash, check and credit card.

Assisted in display of merchandise.

Maintained sales records for inventory control.

SKILLS / TRAINING

Mod. Fluency in Spanish Management Safety Officer

Computing (50 wpm) Written and Oral Communication Multi-step synthesis

Researcher Microsoft Office (All Applications) Microbiological assays

Leadership Customer Service PCR

Recruiter Problem-solving abilities Protein purification

Property Accountability CPR certified Titration

Operations Trainer Tasker Data Analyst

Testing Web Developer Coordinator

Classification of organisms Troubleshooting Bacterial Testing

First Aid Microtomy Embeddeding

HT/QIHC QC/QA

ORGANIZATIONS

United States Army Reserve

American Chemical Society – University of Mississippi

Reserve Officer Training Corps – University of Mississippi

VOLUNTEER EXPERIENCE

Petersburg, VA Community Service

Provided support for the Special Olympics – April 2015

Volunteered to help set up equipment for the community festival – March 2015

Nutrition and Wellness – University, MS

Student Volunteer – February 2014 – May 2014 - 20hrs/week

Assisted students with meal pickups

Provided nutritional information to over 1000 students

Oxford Humane Society – Oxford, MS

Student Volunteer- Spring 2012 – 50hrs

Assisted with the adoption program for animals

Kept up the maintenance of animals

REFERENCES

Available Upon Request



Contact this candidate