Admin Assistant, with focus on data entry and customer service

CASSANDRA L. GALDE

**** *********** **., **********, ** 23325

Phone: 757-***-**** Email: *******@*****.***

Summary:

Dedicated and focused professional with 16 years of experience in office administration and management. Advanced proficient in Microsoft Office Products and I excel at multitasking, time management, and project management. I am detail oriented, productive, efficient, and accurate. My experience in various industries has given me the ability to quickly learn any computer software or database program. I am seeking a role in office administration with a career track of increased responsibility.

Professional Experience:

AppleOne Temp Agency- Chesapeake, Va 4/2017-8/2017

Frozen and Chill Export Assistant-MDV-SpartanNash

Receive and complete VAN Plan Transmissions from NEXCOM and AAFES

Check for duplicate orders on excel spread sheet

Create Vans for Manuel and Single invoice tickets

Create and email buyers Purchase Orders have been released

Make pull copies of orders for warehouse

Complete loads with shipping instructions and provided seal numbers for 55-60 containers a week

Communicate with Traffic to ensure containers are received at Port

Randstad Staffing Agency-Virginia Beach, VA- 7/2016-11/2016

Legal Clerk-Portfolio Recovery Associates

Responsibilities include maintaining and organizing litigation materials; litigation management; processing correspondence, and various clerical duties, including filing/copying/court package assembly via UPS

Familiarity with legal documents and terminology

Process pleading in CLS to attorneys, debtors and courts

Charter Global Technology Consulting Firm- Chesapeake, VA 3/2016-5/2016

Executive Assistant I, Cox Media

Prepares presentations, reports, and other documents using word processing, spreadsheet and presentation software packages, proofread and review documents for grammatical and numerical errors

Maintain, update or create databases and/or database information; Codes, compiles and files correspondences, records, documents and reports per an established system

Worked in systems TIM, STRATA, and NOVAR to insure accuracy of orders and invoices

Abacus Staffing Agency-5/2011-2/2016

Performed many duties long term and short-term assignments and gained wide variety of knowledge working for various companies throughout the cities of Norfolk and Virginia Beach

Clerk Typist II-City of Virginia Beach-Parks and Recreation- 8/2015-2/2016

Answer telephone and give general information in response to public or office inquiries

Cross index and file documents and correspondence alphabetically

Prepare necessary data entry to ensure accurate entry of information into database

Establish and maintain cross referenced electronic and/or paper files; search electronic and or hardcopy records and files to retrieve information and revise records as necessary

Accounting Clerk II-City of Virginia Beach-ComIT, Virginia Beach, VA-9/2014-8/2015

Performed filing and administrative duties as necessary

Tracked and documented over 500 cell phones, cleared all information and sent to be recycled

Scanned documentation and entered in database

Operate standard office machines, equipment and city standard software applications

Support Technician- City of Norfolk-Waste Management Division, Norfolk, VA-8/2012-8/2014

Resolved customer complaints and concerns with strong verbal and negotiation skills and directions to eWaste/HHW collection area

Communicated with staff via two-way radio

Maintained computer- and paper-based filing and organization systems for records, reports and documents in NorStar.

PG 2

Cassandra L Galde

757-***-****, **************@*****.***

Snelling Staffing Agency- Chesapeake, Va-5/2010-5/2011

Office Assistant-Bergelectric Corp

Assignment at Joint Regional Correction Facility preparing Labor Allocations, Daily Reports, Contractor Reports including QC and Daily Reports,

Created weekly and monthly reports and correspondence from dictation and handwritten notes.

Organized files, developed spreadsheets, faxed reports and scanned documents.

SNiPS OF VB - Virginia Beach, VA-12/2008-4/2010

Purchasing Agent

Ordering promotional items and processing order for the US Military and City of Virginia Beach.

Answered phones and emails daily, keeping track of orders processed by contacting various vendors to get updated status on orders.

Maintained production timelines to ensure deadlines were met and established.

Keep track of orders through Filemaker, also used ESPOnline to order various items.

Worked with the US Military daily through NEXCOM and Military Sealift Command to ensure correct pricing the commands were ordering were correct.

OfficeTeam/AccountTemps Staffing Agency-5/2006-8/2007

Performed many duties long term and short-term assignments and gained wide variety of knowledge working for various companies throughout the cities of Chesapeake and Virginia Beach

Dispatcher & Operations- Tidewater Fiber Corp (TFC), Chesapeake, VA-2/2007-8/2007

Roll Off Dispatcher, completed driver’s logs, made scale tickets when necessary, helped with Front-End paper work, helped Curbside & Automated Drivers when problems aroused with completing routes.

Answered phone calls and emails from customers needed service and created WO’s.

Kept track of the drivers bringing “Dry Waste” to the yard and emailed to the proper supervisors.

Placed calls to various landfills for scales tickets that had not been received.

Dispatched WO to drivers, kept track of the drivers while on their Routes by “live dispatching”

Used iPAK and eSCALE to complete required work.

Front Desk Receptionist- Mythics, Inc -Virginia Beach, VA 10/2006-12/2006

Answer phones and direct where needed, open and distribute mail, ship out going UPS packages, make travel arrangements, greet and direct visitors, maintain conference room scheduling, maintain Call Accounting Log and upload to the intranet, order and stock supplies.

Provide admin support to employees when needed.

Data Entry Specialist- Atlantic Container Line (ACL) - Virginia Beach, VA-5/2006-10/2006

Export Documentation Manifest/Input Bills of Lading for BWI, NYC & Halifax.

Contact customers requesting the master 2 days before the vessel closes and closing as a Proforma B/L at the appropriate time.

Answer emails mainly from overseas and any marked urgent.

Education and Training

Sept 2010-Forklift- licensed, Apr 2000- May 2000 Microsoft Office 2000, and Lotus Notes, Jun 2000-Certificate- Business Organizational Occupation Service Training, Jun 2000- Certificate- 7 hours credit in Power Point, 1988 HS Graduate

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