Lena Kris n Brennan

San Antonio, Texas ***** • 512-***-**** • ac1tth@r.postjobfree.com

Professional Profile

Natural Health-focused sales and marke ng professional with exemplary interpersonal and wri ng skills. Experienced with over 7 years of Intermediate Spanish-proficiency, customer service, teamwork, and mentorship. Passionate and steadfast drive for efficiency and posi ve social impact. Highly-devoted planner and problem solver with self-starter ini a ve. Quick learner mo vated by a com- pe ve drive for success. Computer-savvy performer with skills in MS Word, Outlook, Excel, & Powerpoint. Highly crea ve thinker with detailed por olio of successful marke ng and sales ideas and experience. Educa on

The University of Texas at Aus n GPA: 3.0

BS, Communica on Studies: Corporate Communica ons August 2016 Business Founda ons Cer ficate

Applica on Coursework: Professional Communica on Skills Organiza onal Communica on Interpersonal Communica on Theory Interviewing Principles & Prac ces Computer Mediated Communica on Interpersonal Health Communica on Marke ng Experience

Harmless Harvest, San Antonio, Texas April 2017- present Field Marke ng Consultant

• Proven track record of increasing ac ve accounts by 37% within first 12 weeks through exemplary rapport and efficiency

• Demonstrated self discipline and me management in solely managing a city of 70 retail accounts

• Execu ve-level Acknowledged for self-ini a ve in crea ng marke ng materials

• Grew customer base through sampling events and premium customer service to increase market sales per day Massage Heights, San Antonio, Texas November 2016- April 2017 Lead Lifestyle Consultant

• Managed spa, upon Director’s absence, with up to 6-rooms and 6-therapists simultaneously in a fast-paced environment

• Expediently conducted mul faceted clerical tasks (e.g., appointment booking, data entry, filing, and records management)

• Served as first point of contact for guests and members for all inquiries, complaints and billing ques ons

• Surpassed sales goals through persistent promo onal ini a ves with over 25% closing (achieved most sales every month) Emmis Aus n Radio, Aus n, Texas January 2015 - May 2015 Event Planning Intern

• Created detailed company-wide spreadsheet of readily-accessible venue details for custom needs a er scou ng 50 venues

• Researched several online vendors to sa sfy financial budgets and limita ons of event dates

•Managed event planning du es of inventory, expense reports, and purchasing for all event parking, decora ons, and prizes

• Prepare/create proposals and recap reports for KGSR, 101X, and KLBJ radio events Leadership Experience

Suite Escape, Aus n, Texas September 2015- May 2016 Hospitality Manager

• Created all employee schedules, and reports including restocking, inventory, payroll, and expenses

• Trained 3 new hires on cleaning procedures and quality standards

• Exceeded deep cleaning requirements across all 5 property lis ngs a er each guest stay (up to 3 deep cleanings per day) Project MALES (Mentoring to Achieve La no Educa onal Success), Aus n, Texas August 2013 - May 2015 Assistant Group Coordinator

• Solely designed and led informa onal discussion about common misconcep ons concerning higher educa on

• Facilitated short-term and long-term goal-se ng of three students per semester and held them accountable

• Selected as representa ve for 2015 na onal mentoring SXSWedu event, "Aus n Aligns for Boys and Young Men of Color HEB Grocery, Aus n, Texas April 2010 - December 2015 Central Checkout Cashier

• Awarded as top five cashiers every quarter to serve customers in a mely and courteous manner

• Trained 3-5 new hires per year, resul ng in trainee improvement of a minimum 60% increase in items per minute