DEBRA J. JAMES

** * *** ****** *****, Darien, Illinois 60561

630-***-**** – Home - 630-***-**** – Cell

ac1tou@r.postjobfree.com

PROFESSIONAL SUMMARY

An accomplished Administrative Assistant recognized for achieving corporate goals during periods of extreme change in corporate, cultural, and business conditions. Innovative problem solver with strong administrative, clerical and computer skills; while providing areas of expertise including: personnel management, organizational / coordinator skills, detail oriented and problem solving. I am self-assertive when it comes to my communication skills and multi-tasking abilities.

SKILLS

Results focused

Entrepreneurial spirit

Excellent communication skills

Project Management Skills

Dedicated team player

People-oriented

Customer service-oriented

Positive and friendly

Microsoft Office Suite

Multi-task and prioritize

Timeless

Detail Oriented

PROFESSIONAL EXPERIENCE

Excellent work ethic

Administrative Assistant/Time Keeper

12/2014 – Current

Ashro (Colony Brands, Inc.)

Westmont, IL

•Administrative Assistant to the Director of Operations and Director of Merchandising

•Collect and analyze data for competitive research, catalog development projects and make recommendations

•Create reports and planning tools for catalog planning each season

•Communicate issues/concerns to department staff and recommends changes in procedures in order to develop better workflow

•Schedule and coordinate catalog development meetings and organize material needed for merchandising, pricing and pagination

•Coordinate, schedule and arrange meeting calendars, including business and social events

•Organize travel arrangements and complete expense reports

•Monitor and communicate project progress with management, catalog creative team, outside consultants and employees

•Perform facility reception duties, such as screening phone calls, opening mail, scheduling appointments, order lunches

•Assist and work with new employees to integrate them with departmental procedures, daily tasks and training

•Coordinate all UPS and FED EX shipping and receiving activities, along with invoice approval

•Maintain relationships, monitor budgets and assist in ordering office supplies, office furniture and medical supplies

•Department liaison for the corporate booster group, safety committee, and HRA evaluations

•Prepare memos, correspondence, agendas, minutes and policy explanations

•Manage and assist with information from building/property manager regarding leases, improvement projects, etc.

•Process and submit weekly payroll for non-exempt employees

•Maintain, track and reconcile all benefit time for exempt and non-exempt employees

Execution Services Specialist 09/2012 – 06/2013

ABN AMRO Clearing (Matthews Group) Chicago, IL

•Report creations / modification

•Open new accounts, process trades and maintain relationships with domestic and international clients. Provide customer service to clients, traders, etc.

•Generate invoices (Give-ups / Give-ins)

•Update Trader files / information database

•Offsets / Margining / Wires / Account changes / Check trades

•Organize travel arrangements and complete expense reports

•Assist staff with screening phone calls, opening mail, scheduling appointments and order lunches

•Maintained relationships and assisted in ordering office supplies, office furniture, postage and medical supplies Accounts payable (business / personal)

Customer Service 10/2011 – 06/2012

Target Corporation Woodridge, IL

•Process checkout and/or return transactions

•Provide prompt, efficient and courteous customer service

•Identify selling opportunities for customers

•Aid in maintaining a clean, customer friendly environment and other tasks when necessary

Office Supervisor 03/2000 – 10/2011

MF Global, Inc. (Fox, Inc.)

Administrative Assistant 12/1990 – 03/2000

Rosenthal Collins Group (Fox Inc.)

Combined overview of roles

•Administrative Assistant to the owner

•Plan, organize, coordinate, and supervise the daily operations of the office staff

•Maintain office policies and procedures and worked closely with staff to resolve technical issues

•Maintain, track and reconcile all hours and benefit time for exempt and non-exempt employees

•Organize and schedule both on and off-site business meetings and luncheons

•Coordinate travel accommodations for management, employees, and customers

•Review and process new account documentation for potential customers

•Compile necessary documentation to resolve customer complaints in accordance with policies of Compliance and Legal Departments

•Update database and process monthly commission payroll, as well as maintain spreadsheets to be coordinated with month-end profitability reports to management

•Process necessary paperwork for employees in coordination with Human Resources Department as well as registration paperwork for all NFA registered individuals.

EDUCATION

Associate in Applied Science, Accounting

Richard J. Daley College, Chicago, IL

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