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Customer Service Sales

Location:
Missouri City, TX
Posted:
August 14, 2017

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Resume:

*** ***** **** **.

Missouri City, TX *****

Cell Phone: 281-***-****

ac1toa@r.postjobfree.com

ZACHARY LEE

Objective: To obtain a position that will enable me to use my computer knowledge, organizational skills, educational background and use of management skills in a future promising career.

PROFESSIONAL DEVELOPMENT

Graduated 2005 University of Louisiana at Lafayette

Bachelor of Arts in Mass Communications in Advertising, Minor in English

Certifications 2017 CompTIA A+ Certification

PROFESSIONAL EXPERIENCE

Coca-Cola, Houston TX June 2015 – October 2016

Account Manager

Establish professional relationship with assigned customer accounts

Proactively assess, clarify, and validate customer needs on ongoing basis

Lead solution development efforts that best meet the needs of the customer

Maintain financial and inventory analysis of customer accounts

Enterprise Rent-a-Car, Houston TX November 2006 – December 2014

Manager

Implemented new policies designed to strategically enhance market share

Developed & strengthened business to business relationships with over 200 corporate accounts

Trained and developed employees to work in the fast pace customer service environment

Managed daily operational activities & month end accounting reports for the largest rental location in North Houston

Demonstrated strong ability in multi-tasking and significant problem solving skills in stressful environments while facing clients

Accountable for sales & customer service goals with recognition for improved customer service scores and sales at multiple branch locations

Auto Zone, Houston TX August 2005 – November 2006

Sales Manager

Provided customer service in person & over the phones to meet and exceed targeted sales

Assist customers with purchasing decisions by offering the best products to meet their needs

Increased sales in assigned area & ensure merchandise presentation in a variety of ways including pricing, budgeting, and forecasting sales.

The Daily Iberian, New Iberia LA February 2002 – September 2003

Sales Representative Assistant (Advertising Department)

Assisted Advertising Director with various projects concerning potential clients; including media packages

Produced sales invoices for sales representatives

Preformed billing research in case of discrepancies

PROFESSIONAL SKILLS

Innovative professional with 10 years of progressive experience within the Sales Management industry & the skills to drive business growth, capitalize on new revenue potential, & manage all aspects of daily business operations.

Quick study, with an ability to easily grasp & put into application new ideas, concepts, methods & technologies. Dedicated, innovative and self-motivated team player/builder.

Exceptional leadership, organizational, oral/written communication, interpersonal, analytical, & problem resolution skills.

Thrive in both independent & collaborative work environments.

Proficient in the use of various computer programs and applications for both office management & advertising.



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