Human Resources Administrative Assistant
Resume:
Skiatook, OK *****
****************@*****.***
EDUCATION
*/**** – 05/2017
Tulsa Community College, Tulsa, OK
Associates Degree Human Resources Management
2012
Villanova University, Villanova, PA
Earned a certification in Human Resources Management by taking a preparatory class towards earning a PRH, SPHR and GPHR
1982 – 1984
El Paso Community College, El Paso, TX
Began as a Word Processing Major and changed degree plan to Business after 2 semesters
SKILLS
Human Resources (Candidate screening/selection, benefits, discipline, new hire orientation, etc.)
Career Services
Staffing/Recruiting
Microsoft Office
Typing – 70+ wpm
WORK HISTORY
07/2015 – 02/2017 Roadmaster Drivers School, Finance/Placement Manger
Responsible for assuring that students have met all financial requirements as established and amended from time to time.
Collect all monies due to the school and/or financial institutions or make arrangement for the collection of monies
Communicate with corporate and school personnel on student loan approvals and/or status.
Complete student loan documentation as required for/by corporate and/or financial institutions
Duties include total accountability for optimal financial arrangement between the school and the student.
Also responsible for functioning as a direct liaison between the graduate and the employer for the purpose of providing successful job placement and concurrent placement for all graduates within the field they are of have been trained. To be held accountable for maintaining a school placement rate of 80% or higher.
Responsible through direct contact or by telemarketing for establishing a sufficient case load of industry contacts that agree to pre-hire and/or employ the school’s successful graduates. For scheduling and hosting industry recruiter’s student and prospective student seminar presentations
Responsible for supporting the admission team by assisting in scheduling prospective student seminars, obtaining pre-hire commitments, providing industry employer hiring qualifications, assisting in qualifying prospective students, and maintaining and providing a list of active employers and their employee qualifications
Responsible for providing all active students with information and training on the school’s placement policies and procedures to include but not limited to completing company applications, monitoring completed company applications, and submitting those applications to employers on a timely basis to avoid any and all delays in obtaining employment for the student upon successful graduation
To maintain and provide accurate student and graduate placement reports on a class by class basis and/or as directed. To maintain accurate and updated placement information on each student or graduate in the school’s files and database
03/2014 – 07/2015 Trinity Containers, LLC, HR Administrator
Perform a full range of HR activities in areas of Employment, Labor Relations, Compensation, Benefits and Training
Assist employees with Benefit issues, payroll issues and any HR related issues
Management of employee database provides management with manpower weekly reports.
Job postings, interviewing, New Hire Orientation and administrative paperwork with pre and new hire process
Create and maintain a spreadsheet for tracking employee attendance per point system attendance policy as well as composing and distributing any necessary attendance related disciplinary actions to Supervisors/Managers to be issued and tracking same to ensure issued in a timely manner
Advise management regarding legal personnel issues
Custodian for petty cash
Assist with incoming phone calls, greet visitors, and distribute mail, channel outgoing mail.
08/2013 – 02/2014 Platt College, Director of Career Services
Report directly to the Vice President of Career Services and Campus Director and was responsible for the overall operation of the Career Services department including:
Individual career counseling, interview coaching and post-interview (with potential employer or Career Services conducted mock-interview) feedback sessions
Instruction of the Career Success 20 hour credit course designed to teach students proper interview, resume and cover letter writing, and job search strategies
Coordination of graduate/professional career fairs
Establishing, cultivating and maintaining strong relationships with employers who may present potential hiring opportunities through in-person and on-line networking mediums
Supervision and training of one part-time Career Services Consultant
Tracking graduate employment rate for more than ten different programs as specified by and for reporting to Accrediting Commission of Career Schools and Colleges (ACCSC)
Identifying program related career opportunities for graduates through networking, internet search engines, employer web-sites and direct contact with employers, initiated by them or Career Services, and distribution of same to graduates verbally, through email, or job boards
Assisting students in locating and obtaining “survival jobs” while attending school
Administrative responsibilities related to Career Services
05/2009 - 02/2013 Tulsa Welding School, Employment Advisor
Assisted graduates and current students in creating/updating resumes and cover letters appropriate for their job search
Conduct graduate preparation classes during which training is provided for creating resumes and cover letters, job search methods, appropriate interview behavior and etiquette, how to present a professional appearance, etc.
Met with students one-on-one during the eighth phase of their training, reviewing and providing feedback on specific exercises designed to increase their employability such as completing an employment application and having their “commercial” prepared for an interview
Created useful methods of tracking statistics such as how many students originate from which states, where they are employed post-graduation, on-going, monthly and annual employment and verification percentages for accreditation
Counseled graduates on how best to handle specific, difficult interview questions and/or situations.
Conducted “mock-interviews” with graduates and students, giving them feedback on ways to interview more productively
Assist graduates in seeking out employment opportunities in welding or related industries.
Created and maintained mutually beneficial relationships with industry employers via e-mail, telephone (including “cold-calls”) and in person.
Coordinated with the students/graduates and industry employer to set up interviews and weld tests.
Tracked graduates for up to fourteen months, following-up on their job search progress, offering suggestions on other methods to try and obtaining their first industry related position for The Accrediting Commission of Career Schools and Colleges (ACCSC)
Verified employment information to meet the requirements of ACCSC accreditation
Maintained confidential graduate files including notes on each conversation conduction, lead given, etc. for compliance purposes
10/2005- 02/2009 Adecco, Staffing Consultant
Recruited potential candidates including screening resumes, performing phone screens of candidates and interviewing candidates
Once the candidate was accepted, searched for the assignment or position (long term temporary, short term temporary, temp-to-hire or direct hire positions) that would provide the best fit for both the associate and the client
Built solid, amicable relationships with clients and learned as much as possible about the contact, the company and the open positions in order fill the position with the best possible candidate.
Assessed all factors, then submitted resumes of top candidates with the appropriate skills, experience and work history to the client
Coordinated interviews between the client and associate(s)
Followed-up with clients to secure an offer for the client accepted associate and with associate to keep them advised while the client assessed interview and made decision
Coordinated between client and associate to determine acceptable salary and start date.
Continued to follow-up with client and associate until assignment was ended or associate was converted to client payroll, ensuring both client and associate satisfaction
Handling personnel issues, including assisting associate with any issues/concerns, counseling and corrective/disciplinary action
Completed all associated administrative duties in an accurate and timely manner.
08/2004 - 07/2005 AutoCraft Industries, Engineering Document Specialist
Originally employed as a temporary employee through Manpower to assist with reformatting Operating Instructions (OIs)
Reformatted OIs, utilizing Microsoft Word, as directed by head engineer
Once reformatting was completed continued with AutoCraft, coordinating with all engineers on Honda line to maintain OIs, ensuring they were always accurate and updates were made as needed.
Continued this position through two relocations, working from home and commuting 1 to 3 times per week as needed
After resigning, spent 1 week training replacement, over the telephone and in person
08/1994 - 07/2004 SallieMae Student Loans, Loan Originations Supervisor
Accepted a position in private (credit based) loans, supervising an average of 15 employees during regular staffing times and 75 - 100 employees during peak seasons. This included:
Creating schedules
Verifying time worked vs. time entered
Handling personnel issues, including assisting employees with any issues/concerns, counseling and corrective/disciplinary action
Interviewing, hiring decisions and terminations
Training and mentoring
Answering questions reference to processing loan applications
Call escalations
During tenure, was “loaned” to various departments such as document capture, the call center, College Services, etc., on an as needed basis
Coordinated with department manager, center manager and supervisors both at my location and in the Panama City, Florida center to ensure all departments were processing loan applications under same criteria
Spent 6+ years processing FFELP student loans based on criteria outlined by multiple state guarantee agencies and the Department of Education during which time was promoted to a team lead
Began as an Administrative Assistant in the Lender Relations Department. After a little over a year, transferred to the FFELP Loan Originations Department
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