Customer Service Assistant

*** ****** ***** ****** **** BURLINGTON, NC *****

PHONE 336-***-****

LENORE L KENNEDY

OBJECTIVE

I am looking for a position with a company that I can grow with. My objective is to find a work environment that will allow me to use my day to day operations, methods and procedures. Most importantly I am searching for a position that I can stay with for many years to come.

SUMMARY OF QUALIFICATIONS

My qualifications in an office position have helped me in other areas of computer and office skills. I am very comfortable in an office setting and I am a very fast learner. I take great pride in my work, my time management skills and business ethics. I have knowledge in QuickBooks Pro, Microsoft Word, and Microsoft PowerPoint & Excel. I am self motivated and very organized. I feel that I am a trustworthy individual and very dependable.

My qualifications in a classroom setting go beyond the classroom. I take great pride in watching a child learn new things and feel that a warm nurturing environment is what makes a child blossom and excel in all areas of life.

WORK EXPERIENCE

First School of Elon Elon, NC 8/2005- 8/2017

Director

In this position I was responsible for duties pertaining to operating the

facility, a general administrative ability to plan, to work with people; to

manage finances, oversee and approve records and all receipts and

disbursements of funds, keeping within the budget and general

maintenance of deposits, accounts receivables and payables. I selected

and supervised staff members. I maintained all staff personnel records,

individual records for children, conducted referrals, held monthly staff

meetings, planned in-service training for staff and purchased supplies for

staff. I answered telephones, interacted with potential clients, toured the facility and maintained the highest level of customer service at all times.

First Presbyterian Preschool Boca Raton, Fl 4/2000 -5/2006 Bookkeeper/Office Assistant/Assistant Director

In this position I was responsible for all bookkeeping, including but not limited to, tuition accounts receivable, accounts payable, customer service, answering telephones, filing, typing, maintaining & creating monthly & yearly budgets. I was also responsible to assist the director in other areas in the facility as needed.

Lil Rascals Academy Margate, Fl 4/1999 -4/2000

Assistant Teacher

In this position I assisted the lead teacher in curriculum planning and classroom preparation. I worked with the children in small groups. I was also responsible to communicate daily with parents on the well being of their children.

La Petite Academy Margate, Fl 11/1994 -4/1999

Office Receptionist

In this position I answered telephones, filing, typing, and customer service. I assisted the director in curriculum planning. I helped teachers with their daily paperwork, such as attendance records, progress reports, accident reports, appointments and toured future clients the facility.

EDUCATION

6/2000 Palm Beach Community College Boca Raton, Fl

Early Childhood Education

Associate Degree in Applied Science

6/1986 SUNY Farmingdale Farmingdale, NY

Business & Ornamental Horticulture

Associate Degree in Applied Science

6/1984 West Babylon Senior High W Babylon, NY

High School Diploma

REFERENCES

Professional Reference

Barbara Young 336-***-****

Sheila Scotten 336-***-****

Dee Newnam 336-***-****

Personal Reference

Sarah Saldana 336-***-****

Kelly Madren 336-***-****

Sue Allison 336-***-****

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