Customer Service Administrative Assistant

I pride myself in excellent interpersonal, communication and relationship-building skills, listening attentively communicate and follow through diligently. I have an excellent knowledge of procurement principles. I sincerely enjoy being around people and am able to lead, motivate and control others in a way that best benefits the work place. I am technically skilled in Windows and proficiency in Word, Excel, and PowerPoint. I speak and write both English and Spanish fluently and am more than happy dealing with people in either language they feel most comfortable with.

Key Competencies:

Customer Services - Acquisition - Referral/Repeat Business Generation - Interior Design -Decorations - Public’s Relations - Computer skills - Very organized and detailed- Complaint Handling - Inventory - Management - Executive manners - Bilingual - Multi-task – Notary Public 2009-2019

High School Diploma: Graduated -1983

Design of Civil Works (Technical Architecture): Incomplete -1987

Integral Training in Sales and Public Relations: Completed – 1997

Technical Industrial Hygiene and Safety: Completed – 1999

Multinational Transactions, Corporate Structures and Real State Training: Completed – 2000

Find the Right Business, Legal and Human elements 2010

Managing multiple projects, objectives and deadlines/ effective teamwork strategies / fundamentals of excellent. customer services 2014

STCW 95, Basic Safety Training, Fire Fighting, Medic First Aid, CPR, Personal Survival Techniques 2016

SWE HOMES – Real Estate Specialist 06-2012/ 12-2016

Coproduce and produce lease or sales agreements with public and private entities

Accommodate and negotiate property acquisition/relocation with appraisers, property owners, etc.

Public Relations, Customer Service and Marketing

LONESTAR TITLE LOANS – Store Manager 12-2008/05-2012

Manager of entire store / Loan Processor

Customer Service Representative

Collection/ Debt Collector

AMERIVEN OIL COMPANY – Administrative Assistant 02/2004 – 05/2005

Book Keeper, Document processor, and delicate information preservation

Meeting, Special Events and Travel Arrangements

In-charge of control room

Customer Service

IAPSA SA. De CV – Administrative Assistant 09/2001 – 07/2003

President Personal Assistant, organization and attend office decoration

Meeting, Specials Events and Travel Arrangements

In-charge of office in general (Supplies)

LOSAN RENT-A-CAR – Operations Manager 02/1998 – 07/2001

Hiring Personnel

Car Mechanical Supervision

Accounting / Book Keeper

Public Relations, Maintain standard sales and monthly goals

DISBAR DISTRIBUTIONS, SRL - Administrative Assistant 08/1989 – 11/1994

In-charge of Reports and Inventory (Weekly)

Secretary / Receptionist

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