Manager Project

Edwin Cavazos – PMP

Houston, TX

Phone 281-***-**** *********@***.*** linkedin.com/in/edwin-cavazos-2ab3b49/

Core Competencies

Certified Project Manager

Planning and Execution

Risk Management

Budget and Cost management

Vendor and Supplier Management

Process Design & Improvement

Change Management

Global Team Leadership

Migrations & Implementations

Stakeholder Management

Professional Experience

Cognizant – Houston, TX

IT Project Manager – IT Account Manager 2008 – Present

Managed a diverse portfolio of projects, ranging from small to mid-scale infrastructure projects, M&A’s, divestitures, data migrations and branch office installations. Operational interface between IT and customers.

Successfully relocated over 1000 IT users to a new facility, including design and build-out of new location

Managed the divestment of 300 employees across 13 offices in the U.S. and Canada. Including data, assets and other systems while ensuring business continuity

Delivered multiple project branch office sites in various locations across the Americas ranging in size and environments from 50 to 500 IT users

Completed a process improvement initiative resulting in the recovery of approximately $400k in customer savings

Successfully transitioned Workplace Services to a new service provider in North America

Lead efforts in delivery of a strategic initiative of Business Continuity/Disaster Recovery Plans

Managed and successfully delivered the transition of Workplace Services to a third party vendor

Intuit Inc. – Plano, TX 2005 – 2008

Regional Account Manager

Responsible for all aspects of product sales for the Southwest region.

Responsible for $1.5 million book of business

Development and training of national sales team

Growth development and support of current customers

Orrtax Software – HOUSTON, TX

Regional Account Manager 2003 – 2005

Responsible for contributing to sales growth in the Southwest region

Responsible for $1.2 million book of business representing over 200 accounts

New business, lead generation, prospecting and qualification of new customers

Preparing and presenting product presentations

FMC Technologies – HOUSTON, TX

Project Manager (Contract) 2001 – 2002

Managed infrastructure and software implementation projects in North and South America

Delivered LAN upgrade implementation across several offices in Houston

Successfully implemented new Network Appliance Filers with increased storage capacity

Implemented VoIP across 3 locations in Houston

Successful client migration to Windows 2000

Implemented a VPN solution for several locations in Venezuela

Edwin Cavazos – PMP

Houston, TX

Phone 281-***-**** *********@***.*** linkedin.com/in/edwin-cavazos-2ab3b49/

ExxonMobil - HOUSTON, TX

Project Coordinator (Contract) 1999 - 2001

Managed both local and nationwide projects, including hardware and OS upgrades

Successfully deployed over 8000 desktops and laptops across North America

Delivered Windows NT and Lotus Notes R5 to over 1700 clients

Assigned and managed system engineers to project portfolios

Liaison between ExxonMobil’s internal IT department and service provider

Managed budget and expenses for a team of 20+ employees

ExxonMobil - HOUSTON, TX

IT Manager (Contract) 1997 – 1999

Responsible for IT Service Delivery

Consistently delivered desktop support within contractual SLA’s for over 7000 IT users

Resource scheduling and personnel assignment for nationwide projects

Interviewed and met with new internal clients, to build business acumen and develop support solutions based on needs

Successfully implemented off-shore Service Desk in Ottawa Canada consisting of over 25 agents

Single point of contact for all escalations related to service desk and local support

Managed vendors and third party suppliers

Scheduled customer training sessions

Participated in governance meetings

Developed business acumen in order to meet department’s IT needs

Provided emotional intelligence to team members and customers

ExxonMobil - HOUSTON, TX

Team Lead (Contract) 1994 - 1997

Lead for all IT related projects

Responsible for LAN installs and upgrades

Updated OS on over 800 PC’s

Coordinated and scheduled office relocations

Provided support for MS Office related products

Responsible for proper IT invoicing

Education

Associate’s Degree – Programmer Analyst, DataMex del Norte, Monterrey, Mexico - 1990

Project Management Certification – PMP 1705314, PMI, Houston, TX 2014

Languages

Fluent in Spanish

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