Customer Service Data Entry

“…hardworking, outgoing, individual available for placement within a reputable company where I’m able to utilize my work experience and education to improve company operation.”

EDUCATION

KLEIN FOREST HS, Houston, TX

Diploma (1998)

DSUTI, Houston, TX

Office Technology (2003)

STRENGTHS

Strong determination to succeed

Sound time management skills

Resourceful and proactive

Effective verbal/oral communicator

Demonstrated ability to acquire knowledge and skills rapidly

Flexible

Attention to detail

Comfortable working in a fast-paced, multitasking, project-oriented setting

Works well independently or as part of a team

Remarkable interpersonal skills; able to get along with co-workers and accept supervision

OFFICE SKILLS

Office/ Management

Records Management

Spreadsheets/Reports

Manual and 10 key inventory

Front-Desk Reception

Administrative Support

COMPUTER SKILLS

Windows OS

MS Word, Excel, Outlook, Access & PowerPoint

Adobe Photoshop

Typing: 50+ wpm

10 key: 8000+ kph

Internet

REFERENCES

Available upon request

WORK EXPERIENCE

Minority Woman Construction, Personal Assistant, Houston, Texas

December 2015 – Present

Generate various reports

Provide detailed, accurate and efficient customer service

Payroll, data entry and run errands effectively and efficiently

RGIS, Inventory Specialist, Houston, Texas

January 2013 – December 2015

Supervise up to 60 people in a customer oriented retail environment

Provide detailed, accurate and efficient customer service

Inventory: accurately inventory complete stock as well as audit previously collected data

Champion Window, Production, Houston, Texas

January 2009 – December 2012

Assemble various types of commercial & residential windows

Shipping and receiving

Maintain quality control while keeping track of inventory

WIS, Inventory Specialist, Houston, Texas

February 2005 – December 2008

Efficiently & accurately conducted inventory counts of client’s merchandise

Audited store items and collected data to reduce out-of-stocks and increase sales

Staff Force, Warehouse Order Puller, Houston, Texas

June 2004 – February 2005

Received and picked up customer orders: located items in the warehouse and brought them to a designated area for the customer to pick up or for the facility to deliver

Tracked inventory and marked items with stock codes

The Hampton ALRC, Care Associate, Houston, Texas

August 1999 – June 2004

Assisted residents of a retirement facility with ADLs

Aided with and monitored resident’s medicine intake

Prepared evening meals

Ordered resident medication via fax or phone

Greeted visitors & prospects, and gave tours of the facility

Offered companionship

Performed light housekeeping & laundry duties

Observed residents: made record of & reported any changes in behavior, health, and appetite

Answered and managed calls on multi-line phone system

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