Manager Project

Andre Moreira

Cell: 561-***-**** Home: 561-***-**** Email: ac1tc9@r.postjobfree.com

https://www.linkedin.com/in/andremoreira66

Executive Profile: Technology & Operations

Focus: Driving Transformations through Technology, Process, and Staff Leadership

Over 19 years of experience that includes senior management responsibilities, domestic and global project management, and technology solutions for industry-leading (Fortune 500) companies. Solid portfolio of successful initiatives includes large-scale systems integration, pioneering product launches, and strategic global partnerships. Fluent in English, Portuguese and Spanish.

Global & U.S. executive with multi-industry experience, including Credit Card, Banking, Insurance, Sales, and Manufacturing. Exceptional track record of success in developing and implementing complex technology solutions to meet top-priority goals, including revenue and profit growth, regulatory compliance, and process improvement. In-depth understanding of critical business drivers and key areas of opportunity. High-energy, motivational leader and coach of culturally diverse teams.

Strategic Planning & Execution Visionary Leadership & Direction Business Process Reengineering & Improvement

Information Technology & Digital Transformation Project Lifecycle Management Budget Planning & Administration

Research & Promotion of New Technologies Organizational Behavior & Culture Change Supply Chain Management

Employee Training & Development Relationship Management AML Vendor Management Quality Assurance

Achievement & Contribution Highlights:

Amex: Groundbreaking Digital Wallet/Apple Pay & Apple Watch Rollout

Amex: Pioneering Debit Card Launch with Banco del Progreso, Amex

Amex: Portfolio Management for the Company’s Largest Partner

Mattel: Oracle Financials Implementation in Record Time

Professional Experience

American Express – USA 2004-Present

Ranked as the 22nd most valuable brand in the world, with $34.4 billion in annual revenues.

Senior Relationship Manager for International Banks,

American Express Global Network Services (2010-Present)

Promoted to drive relationship growth with Global Network Services’ worldwide banking partners. Supervise, coach, and lead team of 25-30, reporting to the Director of GNS. Oversee end-to-end management of the IT Project Portfolio for partners across the U.S., Brazil, Dominican Republic, Paraguay, Peru, and Venezuela. Plan and administer multimillion-dollar budget.

Research new technologies (with potential of growing the business or causing disruptions to goals) and develop/present business cases to bank partners’ C-level teams. Create Project Portfolio Roadmaps, select/manage vendors and contractors, and team with Finance and Operations to provide ROI to stakeholders from Amex and its partners.

New Product Rollout

Led deployment of the 1st-ever American Express Debit Card in partnership with Dominican Republic Bank partner Banco del Progreso. Drove extensive efforts in planning, research, and execution for groundbreaking product that generated multimillion-dollar annual revenues.

Spearheaded launch of pioneering Digital Wallet solution via Apple Pay and Apple Watch with USA Bank partners/BBVA Bank. Delivered record-setting project completion (4 vs. 6 months), earning rave reviews for efforts.

Directed rollout of EMV Card (chip card) capabilities to issuers and acquirers in both the U.S. and Latin America. Overcame initial resistance to achieve successful deployment, with the card resulting in significant potential fraud reduction and increased customer satisfaction.

Partner Service Optimization

Served as a relied upon, trusted advocate by international banking partners, securing required resource allocation from Amex teams and improving processes to better serve partners.

Talent Management

Conceptualized, planned, deployed, and managed training programs and knowledge databases to Amex and contractor teams worldwide, strengthening team performance to achieve goals.

Senior Portfolio Manager for Brazilian Bank Partner,

American Express Global Network Services (2007-2010)

Promoted to manage $15 million portfolio for Bradesco Bank. Gathered requirements and data, conducted data analyses and feasibility studies, and performed mapping/design for both business process and IT systems, providing recommendations for improvements as needed. Engaged all business and technical areas involved with projects, served as a liaison between technical groups and business stakeholders, and advised stakeholders regarding ROI potential on IT investments. Led initiatives with partners across the U.S., Europe, Latin America, Asia and Australia, ensuring on-time delivery at the lowest possible cost.

Portfolio Management

Entrusted with managing the portfolio for the largest partner contract of Amex at the time. Ensured full legal compliance under tight timelines through resource, risk, and partner management, achieving financial goals.

Cost Reduction/ Avoidance

Reduced total annual cost of legal portfolio in 40% of original expected figure by negotiating fixed bid contract with a service provider. Earned high praise from Bradesco as a result.

Knowledge Transfer

Identified partner’s lack of knowledge issue with impending series of IT developments. Opened up communications with partner on internal challenges and established series of meetings for knowledge transfer to Bradesco. Ensured achievement of critical project milestones.

Lead Business Systems Analyst / Manager,

American Express Technologies (2004-2007)

Brought on board to direct interactive projects with Amex’ business partner in the LACC region comprised of Mexico, Brazil, Argentina, Canada, and IDC. Ensured all initiatives aligned with anti-money laundering (AML), regulatory compliance, legal, and Amex Technologies goals. Managed communication with business partners from the region and worldwide. Ensured viability for projects based on Cost-Benefit Analysis (CBA) and alignment with Amex IT strategy. Managed all project deliverables, revising as needed. Delivered presentations to several levels of management to aid the decision-making process.

Global Product Launch

Contributed to launch of American Express Deferred Payment Product (DPP) in Brazil, representing brand-new financial product for Amex (enabled card members to defer payment on eligible transactions).

-Mapped business, financial and legal needs, translating these into IT requirements. Negotiated with business and IT owners.

-Generated new revenue source for Amex Brazil, with the product proving to be so popular that it was subsequently implemented in other countries.

Regulatory Compliance

Served as a key member of the team for the Office of Foreign Assets Control (OFAC) project involving the IDC Region (Caribbean). Contributed to launch of IT OFAC monitoring and reporting for the region. Support to AML (Anti-Money Laundering) systems and initiatives. Regulatory Reporting.

Technology Governance

Ensured full compliance with Amex IT Governance, responding to audits as needed and preventing costly penalties from non-compliance. Challenged CBAs when detecting distortions to ensure the business region invested in financially sound initiatives.

Mattel, Inc. – USA 2002-2004

Fortune 500, multinational toy manufacturing corporation with 31,000 employees worldwide.

Senior Business Systems Analyst / Project Manager

Oversaw all business systems and training needs of the Latin America Export, serving as the liaison between business and IT managers. Managed relationships with subcontracted companies, customers, and other international teams within Mattel. Contributed to development and rollout of strategies for improving supply chain processes to expedite product delivery.

Held full responsibility for all phases of the project lifecycle, including documentation, for ISIS-Oracle System Interfaces in the Latin America Export region. Served as a leader in various corporate initiatives involving team members from the U.S., Europe, and Latin America, including knowledge dissemination and motivation on use of project lifecycle methodologies.

(continued)

Key Systems Implementation

Led implementation of Oracle Financials with zero defects in 5 months with only 4 team members (project estimated as a 1.5-year project). Commended by all levels of leadership, including COO and CIO, for efforts, with requests to replicate implementation in other areas.

Directed implementation of Mattel’s International Order Processing, Shipping, and Planning system (ISIS) for Latam Export region. Earned award for high quality and exceptional leadership on integration of highly complex project w/ minimal resources in short timeframe.

Operations Relocation

Managed relocation of entire LAC team from California to Florida, including Finance, Operations, IT, Marketing, and Sales groups. Mapped all processes to create a more streamlined model; additionally oversaw training and selected aspects of the infrastructure.

New Warehouse Build-Out

Drove implementation of new warehouse in Puerto Rico to reduce shipping costs as well as increase efficiency and reliability of supply chain to LAC markets. Led successful integration of 3rd-party providers in Puerto Rico to support new structure and IT platforms.

COMSYS / Cotelligent – USA 1998-2002

ComSys: privately held solutions provider; Cotelligent: global solution provider.

Systems Analyst, Citigroup (2000-2002)

Lead Analyst / Project Manager Assistant, American Express (1998-2000)

Citigroup: Provided technical expertise and solutions recommendations to upper management for key decisions. Managed plan, design, definition, construction, and implementation of sub-system accounting review. Provided application development and support to the Brazilian Market Automated Financial Systems.

American Express: Managed relationships with subcontracted companies and other teams within Amex. Served as an Interim Project Manager as needed, working with partners from Brazil, Mexico, Argentina, and Europe. Prepared documents for all project phases, prepared and executed tests/plans, and provided support to the Project Manager on technical matters.

Solutions Integration

Managed technical design and implementation of EBTA interfaces (financial reporting system for corporate travel accounts) for Amex’ Brazil and Mexico operations. Project was successfully implemented and supported financial goals of Corporate Travel Business unit.

Project Management

Entrusted with managing and ensuring quality control for Y2K (Millennium Project) conversion of 2 mission-critical Amex systems (Global Limits and Extrato Express).

PRIOR POSITIONS:

Lead Analyst/Programmer, Decisions Consultants (Client: Citicorp); Lead Analyst/Programmer, PRISMA Solucoes Informaticas (Client: Espirito Santo Bank, Portugal); Analyst/Programmer, International Technologies (Client: Xerox, Brazil); Project Manager, International Technologies (Client: Petrobras, Brazil)

Education & Credentials

Master of Business Administration

FLORIDA ATLANTIC UNIVERSITY – Boca Raton, FL

Bachelor of Science in Business Administration

SANTA URSULA UNIVERSITY – Brazil

Professional Training

PMI/PMP Training – Key Performance, LLC (PMI Registered Provider)

Oracle PL/SQL – Oracle University, Atlanta USA.

Systems Analysis/Programming Course, Pontifical Catholic University

Qualifications:

Platforms: IBM Mainframe AS/400

Operating Systems VM/VSE

MVS/ESA

MVS/XA

WINDOWS

Terminal Environments CMS

ROSCOE

TSO

Languages PL\1

COBOL

CSP

EASYTRIEVE

CICS(PL1/COBOL)

PL-SQL

ON-LINE products CICS

Database Manager ORACLE

VSAM

SQL

DB2

DLI / IMS

COGNOS

MQ

PC Tools MS EXCEL

MS WORD

VISIO

POWER-POINT

MS PROJECT

SHAREPOINT

ACCESS

ADOBE PHOTOSHOP

Release Control tools CHANGEMAN

Life Cycle Methodology METHOD/1, AGILE

PMI Methodology

OLAP/BI Tools COGNOS cubes

Impromptu Reports

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