Human Resources Assistant

ROBIN L. AMBURN

**********@*****.*** I 804-***-**** I CHESTERFIELD, VA

HUMAN RESOURCES ADMINISTRATIVE PROFESSIONAL PROCESS MANAGEMENT Seasoned administrative and human resources professional. Excellent customer service, communication skills, providing executive level support and process management. Superior organizational skills and command of office procedures. Human Resources Management

HRIS Technologies

Job vacancy posting

Onboarding employees

Benefits administration

Workers’ Compensation

Employee engagement

Promotion processing

Performance appraisals

Wellness program

Employee training and development

Administration and Process Management

Administrative team lead

Oracle CRM Database entry and queries

Command of Microsoft Office Suite

NCIC / Background checks

Time and billing hours tracking

Travel and event support

Reporting and analytics

Content Management

Expense tracking

Research

Office management

Process creation and documentation

PROFESSIONAL EXPERIENCE

Federal Bureau of Investigation, Department of Justice Henrico, VA, 1987-2017 Human Resources Assistant 6 years

o Generalist HR functions related to benefit administration and new employee onboarding. Processed benefit enrollments and worker’s compensation claims, posted listing for vacancies, reviewed job descriptions to ensure they were up to date and realistic, ensured EEO compliance. Correspondence and Communications Supervisor 5 years o Team lead, developed employee training program, conducted performance reviews and coached employees on opportunities for professional development. Executive Assistant 11 years

o Provided administrative and analytical support to Special Agent in Charge and Assistant Special Agent in Charge (SAC/ASAC). Managed calendars, drafted correspondence, coordinated travel arrangements, prepared expense reports. Represented SAC and ASAC in interactions with employees, executive management, and outside law enforcement. Lead Automation Assistant, Clerk Typist 8 years

o Provided operational support including preparing production reports, coordinating maintenance services, drafting communications, transcription, desk coverage. Trained new employees and provided coaching as needed.

EDUCATION

Petersburg High School High School Diploma, 1986

DOJ Training Advanced Management; Workers’ compensation; Promotion and Placement Plans

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