Customer Service Information Technology

EDUCATION

East Carolina University, Greenville, NC May 2017

Bachelor of Science in Computer Science

TECHNICAL SKILL SET

Programming Languages: C, C++, C#, JAVA, PHP, SQL

Database Systems: MySQL

Scripts: JavaScript

Web Designing: HTML, CSS

Platforms: Windows, Mac OSX, Linux

Tools: JUnit, GitHub, JIRA, Magic Draw, Azure

IDE: Eclipse, Jet Brains, Unity, Sublime, Visual Studio

Capabilities: Team Oriented, Trouble Shooting, Problem Solving, Quick Learner, Effective Communicator

ACADEMIC PROJECTS

Software Engineering I

East Carolina University

Fall 2016

Scrum Master

Designed a social media website that allowed users to login, follow users and upload posts.

Developed project concepts and maintained optimal workflow.

Collaborated with team members to create clean interfaces and simple, intuitive interactions and experiences.

Completed detailed programming and development tasks for the client side as well as back-end server code.

Adhered to the Agile Software development methodology.

Software Engineering II

East Carolina University

Spring 2017

Scrum Master

Designed a PC video game in C# with local multiplayer functionality.

Documented high and detailed level designs via Unified Modelling Language.

Developed server-side scripts to assist in the interaction of multiplayer functionality.

Utilized code version control software for project management.

Carried out quality assurance tests to discover errors and optimize usability.

Adhered to the Agile Software development methodology.

RELEVANT EXPERIENCE

Personal C++ Project January 2016 – May 2016

Wrote a program to solve any type of 9x9 Sudoku puzzle for my recreational use.

Broke puzzle down into nine rows, nine columns and nine squares and solved for each segment.

Wrote a “MakeFile” file to compile code on a Linux system.

GitHub link: https://github.com/koobi41e/Sudoku-Solver

West Virginia University June 2015- August 2015

Software Developer Intern

Collaborated with a PhD student on the development of a facial biometric software.

Acquired data by asking subjects to move head left, right, up and down.

Wrote biometric algorithms and classes in JAVA.

Followed SDLC Agile model.

Managed data in a database with SQL.

Sovereign Trust Insurance Plc. April 2010- June 2010

Information Technology Intern

Assisted in the development of company applications.

Managed database with SQL server.

Composed technical documentation.

Troubleshot computer-related bugs daily.

Provided customer service by handling calls and solving employee queries and concerns.

Performed clerical activities on a daily basis.

LEADERSHIP AND ORGANIZATIONAL MEMBERSHIPS

Sigma Alpha Pi Honors Fraternity, Member 2014 - Present

East Carolina University Club Soccer, Athlete 2015 – 2016

Little Willie Center, Volunteer 2014 – 2014

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