Customer Service Data Entry
Resume:
TYMIKA N. ROBINSON
***************@*****.***
Lawrenceville, GA 30044
SUMMARY OF QUALIFICATIONS
● Supervisor/Management Experience
● Microsoft Office Suite
● Quick Books
● Excellent Written and Verbal Communication Skills
● Work Well with Diverse Population
● Excellent Customer Service Skills
● AS4000, PeopleSoft and Dashboard
● Inventory Control
PROFESSIONAL EXPERIENCE
HOLIDAY INN CLUB, C orporate Contract Processor III, Orlando, FL 2013-2015
● Data Entry of Mortgage Documents
● Handled customer relations
● Mailouts
● Processed credit card transactions
● Customer returns
● Printed Contracts
● Finalizing / Closing Mortgage Contracts
FLORIDA VICTORY OUTREACH CENTER, V olunteer, Kissimmee, FL 2010-2013
● Data Entry and expediting
● Handled customer relations, including troubleshooting
● Processed credit card transactions
● Marketing
● Scheduled delivery and receiving appointments
● Inventory control
SYSCO GUEST SUPPLY LLC, C ustomer Service T eam Lead, Orlando, FL 2008-2010
● Data Entry and expediting
● Handled customer relations, including troubleshooting
● Processed credit card transactions
● Customer returns
● Scheduled delivery and receiving appointments
● Inventory control
APPLEONE EMPLOYMENT, P roduction Supervisor, O rlando FL 2008-2008
● Monitored and supervised Temp employees to produce and inspect all work
● Approved lunch schedules and PTO time
● Made sure product was ready and accurate for shipping without any deficiencies
● Maintained and checked inventory to make sure enough was available for project
● Provided updates to management when requested.
● Completed weekly inventory broadcast reports.
GUEST PACKAGING INC, I nventory Analyst, R ahway NJ 2005-2008
● Closely monitored the levels in inventory and recommended necessary changes to the management
● Made sure that both the shipping and the receiving inventory systems were accurate
● Maintained inventory control
● Sent daily reports to purchasing about inventory discrepancies
● Calculated and entered information on chemicals
● Maintained MSDS
GUEST DISTRIBUTION, D ata Entry, S ayreville NJ 2004-2005
● Customer service
● Coordinating complex data receiving
● Reporting of inventory forecast
● Maintaining/updating records
● Monitored office inventories for re-order
EDUCATION
University of Phoenix, Online, A ssociates in Healthcare Administration 2014 Berkeley College of Business, Woodbridge, NJ, C ertification in Intensive Secretarial 1992
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