PROFESSIONAL SUMMARY

EDUCATION AND TRAINING

SKILL HIGHLIGHTS

PROFESSIONAL EXPERIENCE

DAWN ZIMMERMAN

*** ******** ******, *** *******, PA 17557 C: 484-***-**** ac1t29@r.postjobfree.com Driven and compassionate healthcare professional with over 27 years hands-on experience in fast-paced long-term care and rehabilitation environments. Accountable and responsible with a strong focus on client wellness.

1984 High School Diploma: Academic

Twin Valley High School - Elverson, PA, USA

Excellent organization and

communication skills.

Work independently

Participate in problem solving

Cultural awareness and sensitivity

Personal and professional integrity

Relationship/team oriented

Proven patience and

self-discipline

Staff training and development

Client oriented

Staffing management ability

Display positive/professional

demeanor

Provide excellent customer

service

09/2006 to Current Unit Secretary

St Martha Center for Rehabilitation and Healthcare - Downingtown, PA Maintain clean and organized department

Update daily logs to track information

Maintain confidentiality in accordance with policy and legality Consolidate diverse medical records

Disseminate information to correct departments both within and outside facility

Type medical orders for procedures and lab tests

Pull client charts for upcoming appointments

Scan incoming documents

Obtain information by contacting appropriate personnel or client Cover other receptionist for all incoming calls to facility 03/1990 to 09/2006 Certified Nursing Assistant

St Martha Center for Rehabilitation and Healthcare - Downingtown, PA Take/Record TPR's

Prepare client rooms for admission

Observe/document client status

Report client complaints to Charge Nurses

Assist with nutrition/fluid intake

Direct clients in prescribed range of motion excercises Direct client use on braces and artificial limb prosthesis Transport, provide assistance/companionship to clients Clean/tidy/organize clients living quarters

Position clients for comfort and to prevent skin pressure problems Transfer clients in and out of wheelchairs, use mechanical lifts Use and teach clients to utilize adaptive equipment Document on clients charts and daily flow sheets

Assist clients in activities of daily living

Sensitive to the needs of all clients

Calmness to the geriatric client

07/1984 to 03/1990 Evening Manager

Kier's Deli Barn - Eagle, PA

Worked as a team member performing cashier duties, product assistance and cleaning.

Assisted customers with store and product complaints. Maintained adequate cash supply in cash drawers in multiple checkout stations.

Took necessary steps to meet customer needs and effectively resolve food or service issues.

Recorded customer orders and repeated them back in a clear, understandable manner.

Served fresh, hot food with a smile in a timely manner. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.

Cleaned food preparation areas, cooking surfaces, and utensils.

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