Human Resource Continuous Improvement

Lane A. Messer

****.******@*****.*** Current Location (Relocating)

989-***-**** Traverse City, MI 49686

A Passion for Human Resources!

Recruiting Organizational Effectiveness Six Sigma Continues Improvement & Strategic Planning

Diverse Human Resource Professional with strong competencies in leadership, interpersonal effectiveness and organizational skills with proven record of top performance in high paced environments, private and public, industrial and corporate.

EDUCATION/CERTIFICATIONS

Saginaw Valley State University Michigan State University

Bachelor of Art (Magna Cum Laude) Graduate Work

PHR

COA Organizational Effectiveness

COA Project Management

COA Emotional Intelligence

HACCP & PCQI

SQF

Areas Of Expertise

Project Management

Project Design Development

Continuous Improvement

Performance Management

Time Management

Six Sigma

Recruiting

Employee Development

Conflict Resolution

Professional Experience

Grand Traverse County

Human Resource Specialist (current)

Perform variety of HR functions related to employee benefits, wage and salary matters, and other related areas.

Provide confidential and accurate consultation and guidance in administration of policies and activities

Assist with strategic planning amongst various departments for staffing plan and restructuring needs

Handle all requisitions, recruiting, new employee orientations for all County Departments

Interviewing and training managers/supervisors on techniques; compiling interview packets and working with managers to obtain best fit for particular role

Manage employee needs across 13 collective bargaining units in conjunction with County policies and procedures

Discuss FMLA, STD, LTD needs with employees; process claims as appropriate

Update job descriptions as required and various other transactional/operational HR tasks

Conflict resolution and training

Special projects and assignments

Tyson Foods/Hillshire Brands (2014-2017)

FSQA and Focal Point Facility Trainer

New employee orientations and training for FSQA Department

Alchemy Creator and Alchemy Manager focal point, including drafting of FSQA PowerPoints, creating voiceovers, uploading into system and preparing for use in facility trainings. Also includes ensuring training computers are up to date with most recent software and courses.

Assist with employee make up trainings.

Responsible for verification/validation monthly audits, including updating of annual matrix, scheduling and completion.

Responsible for quarterly food safety internal audits, including communication to plant, review and sign off on all team checklists, follow ups on work orders and other corrective actions, ensuring all teams complete by deadline, communication of CAs to department supervisors/managers, individual participation in assigned team(s), scheduling of teams annually.

Assist with external audits including SQF annual, Department of Defense (military), and Waffle House

Responsible for continuous and annual updates of all SQF bookwork (modules 2 and 11); ensure books are kept up to date with latest information for auditor review.

Maintenance of document registry as required by SQF.

Assist with drafting and maintenance of HARPC plans, Quality Plans and TC Procedures.

Responsible for creation of annual facility training plan, ensuring all FSQA requirements for training are met. Also responsible for drafting fiscal year training plan in conjunction with EH&S and HR. Schedule regular update meetings and work with departments for all-inclusive training plan.

Ensure facility procedures are in alignment with corporate and SQF regulatory code; revise and draft as necessary.

Document Control/Change Focal Point.

Lead FSQA document and server control projects. Included a complete revamp of the FSQA server, organization and now maintenance as system administrator of the server.

Participated as a member of the Continuous Improvement Team (Lean/Six Sigma).

CCP and CQP daily checks, including tare weight and KPI monitoring.

Facilitate weekly food safety meeting, take minutes and maintain.

Participate in various calls such as corporate food safety call, BRCI, foreign objects and other conference calls as needed.

Other Work Related Human Resource and Paralegal Tasks (2009-2014)

(ProAct Services, Plante Moran, Merrill Corporation, Dow Chemical)

Supervision of anywhere from 4-7 administrative office staff (at more than one company)

Co-Op supervisor including working with incoming co-ops for new orientation, work assignments, performance feedback

SMART goal training for 100 plus employees and monitoring/assistance with same

Catalyst between employees and management to resolve conflicts, issues, grievances and concerns

Started from ground level HR Department for company of 120 plus employees, including handling benefits, insurance and all aspects of compliance

Drafted, implemented and maintained new electronic performance management program for over 100 employees including creation and communication of behavioral anchors and values; trained all employees and management on same in several company locations (Michigan, Texas, New Jersey); included creation of all training materials and other visual aides

Developed and implemented job titles/roles and job descriptions, including compensation ranges

Organized and maintained process and responsible for DOT regulated environment, including all drug/alcohol, TWIC, hazwoper, on site certifications, etc.; worked with focal points from various states to ensure OSHA and other on-site compliance; integral part of Safety & DOT Team;

In charge of recruiting, interviewing, onboarding (new employee orientation) as well as coaching action plans, terminations, and employee development

Drafted and maintained personnel handbook and policies/guidelines in conjunction with multiple State and Federal laws (conflict resolution, FMLA, injuries, sexual harassment/bullying, selection procedures, testing, independent contractors, etc.)

Developed materials, organized and taught various internal classes for Microsoft Office Suite and other pertinent computer software programs

Responsible for all office managerial functions including supplies, work assignments, legal library, contracts for office equipment, vendor relationships, etc.

Handle all recruiting, interviewing and new employee orientations

Introduced and trained staff on performance management

Personal injury and litigation paralegal; meet with clients; draft pleadings; research; interaction with opposing counsel, expert witnesses, court personnel, mediators, etc.

Planned and hosted numerous events including Father Fred Foundation charity, and various office staff functions/outings

Consultant to three Michigan Operations plant departments to assist with employee development plans, role specific trainings and safety matters. Clients included union and non-union workers.

Responsible for ensuring seamless integration and interface of global work processes and department resource to lead and ensure development and application of operating discipline for shift change protocol criteria, crisis criteria, staffing protocol, etc.

Facilitator for behavioral gap analysis for dimensions in Global Empowerment Assessment Guide and Diagnosing Organizational Effectiveness tool; responsible for facilitation of plant specific Operations Excellence Model in various teams

In charge of three year international project for corporate resolutions including training for 90 plus attorneys and legal department personnel

Executive Administrative Assistant to General Counsel and other high level executives including coordination of domestic and international travel

Maintain various databases such as LISN (litigation information system network) and CT Corporate Profile for all subsidiaries of company, expert witness database

Focal point for anti-trust research and HSR filings with FTC; handle second request documentation

Focal point for NYSE and other stock exchange filings via EDGAR; proxy statement; Section 16 filings

Extensive travel to multiple states to assist with document production and other administrative matters.

Planning and facilitation of corporate/economic meetings including securing panelists, venue and agenda materials for 300 plus participants

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